"We love Citadines and stay there whenever we’re in Sydney. Lovely staff, superb location and clean and simple rooms. Best of all is the price. It’s a bargain compared to staying in the city."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
The staff was exceptional!!! They were extremely helpful and friendly. I travel a lot and I would rate the staff at this hotel the best I have ever experienced. My son and I traveled from the USA and were not familiar with the area and the reception staff went way beyond expectations to help us. The breakfast staff(2 sisters) were awesome! They were constantly replacing food and drink items as needed and always available. Wish we had this excellent service in the USA!
The Grace is a beautiful hotel within easy walking distance to Sydney CBD. The rooms were large and updated. Our only disappointment was that when we arrived late morning although the room was ready, they wanted to charge us$50.00 to check in early.
We stayed at the Meriton (Campbell) in September 2017.
Taking the train from the International Airport terminal to Central Station was quick and easy. We got in at 7:30PM so the train was rather empty. Getting an Opal card at the airport for the train was quick and easy as well. Once at Central Station finding Pitt street was a little confusing, but once I figured out where we were, it was a quick 5-10 min walk to the hotel.
At the hotel we were greeted by Reese who was really pleasant...
GENERAL: Everything was spacious, roomy, and new. The building is right next to a river, with a walkway/sidewalk on the bank that was relaxing to walk along.
BEDROOM: The king-size bed took up most of the bedroom but there was still room enough to walk on 3 sides of the bed. There was good access to the large closet on one side.
KITCHEN: Instead of being just a hallway with a sink and refrigerator, the kitchen was actually a small room itself. Two of the walls were full of windows, which...
Traveled from San Francisco Bay Area so I wasn’t familiar with the area. Glad I chose this hotel. Nice staff, good food, close to shopping and restaurants. Rooms are clean and modern.
This was a great location once you worked out the public transportation, from buses to the light rail, you can get anywhere in Sydney.
The room is a good size and the heating and A/C is good. The only thing that can be improved on is the bathroom its a little bit small without much storage. If they would install shelving on the mirror it would improve the bathroom a bunch.
The staff was excellent and the coffee shop across the street was great.
When I get back to Sydney, I'll be staying...
This is our go to hotel in Sydney.
We have tried many others, but this is the benchmark against which others don’t match for us.
Your greeted by friendly staff the moment you walk in, the concierge eagerly takes your bags at the door and that friendly relaxed atmosphere stays with you the whole time during your stay.
The rooms are exceptional in comfort and quiet, despite being perched above the busiest part of Sydney’s CBD.
Pitt Street Mall is next door and Myers is next door to the entrance to...
The staffs were nice and helpful. Elevator was out of service but the staffs offered to carry my luggage up and down the stairs which were very helpful. The building was built in 1911 which I experienced the table lamps on both right and left went off and back on few times . I checked the light bulbs and electrical outlets seem fine. Hopefully it wasn’t a haunted building as my friends tried to scare or tease me. Lol
Otherwise the great convenient location had me extended my stay for 2...
Staff are very helpful and courteous at all times. Excellent amenities like the gym, indoor pool, sauna, and hot tub. We wish we have more time to use these relaxing amenities. The property is closer to everything essentials from food, grocery, transportation, and tourist attractions. I highly recommend this place and will definitely go back given the chance to visit Sydney again.
We got to the hotel early due to our flight. While they didn't have a room ready, we were able to leave our bags at the desk. When got back they graciously upgraded us from a 1 bedroom to a 2 bedroom room. The view was beautiful and the rooms were clean and organized.
