Hotels in Shenandoah

"Beautiful resort with great rooms/views!"

"Beautiful clean apartment at a lovely location. Very prompt guest services. "

"Lovely hotel. I was traveling with my service dog. The first room I was offered was not made up when I went into the room. Back down to the check-in desk, a different person took care of me this time. When I informed the front desk, the room was not made up. They told me that they typically place guests with their service dog on the second floor and that after checking it appeared, none of the rooms were made up on the second floor. The gentleman hesitated, as if I was supposed to wait until one of the rooms was cleaned and the original guest services stepped in and placed me on the third floor. Just an observation, overwhelmingly check-in at large hotels seem to be staffed with less than friendly staff. I believe I could mention one hotel recently where I had a positive front desk experience with someone that was very friendly other than that, they are frequently aloof, and cold acting. I believe hospitality needs to be emphasized for front desk. The hotel itself was wonderful interestingly enough a janitor walking by was the one who informed me where to walk my dog front desk didn’t offer that information. The hotel is a very nice facility with great food options I would consider staying again. I’m just hopeful. Front desk is more friendly"

"Had an enjoyable stay."

"Standard and great!"

"Overall, this hotel offered excellent value for the price, and I would happily stay here again. Highly recommended for anyone looking for a clean, comfortable, and well-run place to stay!"

"Beds could’ve been a little softer"

"Yes"

"Staff was very friendly, room was clean and beds were comfy. "