Hotels in Santa Cruz

"We had a great frontal view from our room. Affordable medium luxury. Very clean. Service impeccable."

"The room itself was nice and had a great see view. The hotel is advertised as two connected properties with spa amenities but in reality they are pretty disjointed and quite a bit of walk from each other. The spa reservation system is not great because there is no online way to reserve a massage and one needs to go to a remote reception spot to reserve it between 10 am and 7 pm (which is prime time NOT to be at the hotel). So we ended up skipping it because of that and also the prices were relatively high. The breakfast was decent but not spectacular and the entire hotel seemed to cater mostly to older German demographic who seemed to complain quite a lot about things which didn't add to good vibes exactly. The grounds were pretty good and the private beach seemed great to use in the summer but we were there in March and it was too cold to swim. The biggest issue was the gym/pool/sauna area that is apparently open to people outside the hotel and it was ridiculously crowded and as a result looked uncared for. The staff was ok but nothing special and actually couldn’t accommodate a few simple requests. "

"This is a smaller, wonderful hotel - a hidden gem! It's very well managed with fantastic staff and an attentive owner who visits often to sample the fantastic locally-sourced food."

"Lovely breakfast, indoor pool and sauna are great for colder months and rainy days. Rooms and hotel furnishings are very tasteful and pleasant. Dinner options are very good. Good base for walks and perfect for golf. Staff is sometimes hard to find, renovations were ongoing and it would have been nice to know about that upfront. Overall "

"This is a family friendly hotel so not one we would normally choose. Our flight was cancelled so we booked it for just one night."

"My stay was short as the result of a flight cancellation. The spa and pool looked inviting and I was disappointed not to have time to enjoy them. "

"Good sized rooms. Reception was great. Hotel well presented "

"It was good"

"What a lovely location although there are multiple suites and rooms, from the majority of vistas they are all nestled within the land and discrete. There were issues with the room but we were kindly offered alternatives. Breakfast was included and you couldn't eat enough. The grounds were impressively level given the graduated levels of Maderia's landscape."