Hotels in Waterville

"Front desk person was nice and check in was good. The room was not clean, had a slight odor. Mattress was terrible, could literally feel the springs coming n the bed. Huge, huge stain on the box spring, found that when I was checking for bed bugs, which there was none. "

"The room was very nice and clean; staff was friendly. We couldn't check in until 9:00 pm and that was not a problem. They also had a delicious continental breakfast which was complimary!"

"1st room was dirty. It had peanuts under the desk and along the side of the one bed that should have been seen by the person that was supposed to clean the room "

"Clean room, great breakfast, nice gym. "

"nice hotel "

"Very clean , very nice staff. Welcoming and comfortable beds "

"My son went to Lycoming for four years and we have stayed at various hotels in the area; by far this was the worse one. I booked late, so there was no room in our favorite Marriott Hotel, so I decided to give Holiday Inn a try. Boy was I disappointed!!!! I booked what they called the Presidential Suite, which was by far a Presidential Suite. Furniture was old, the table was oily in certain spots like some only cleaned 1/3 of it; the curtains in living room didn't properly close; there was unpainted patched ceiling and wallpaper peeling; the furniture (kitchen chairs, living room, and etc) were stained and looked like they have been since opening; the tv cabinet and dresser were banged up and old; the bedroom curtain didn't blocked the sun in the morning at all; and the bed was extremely uncomfortable and caused me to wake up with a very sore back. That all being said, horrible horrible experience."

"Clean room and friendly staff. No bells and whistles but served its purpose. "

"Breakfast was delicious and constantly refurbished. But my favorite part of the day was the customer service of Kyrie. She had texted me as soon as I had checked in that if I had any questions at all to please let her know. I was trying to use the TV in my room to watch the NASA splash down and there were several texts exchanged while she helped me find live TV and NBC. All the staff was very helpful and friendly. "