Hotels in Damascus

"Breakfast was great, especially because of the omelets. Room was clean with some exceptions like some dirty sheets on the sofa bed kit but was replaced without issues. Main concern was the AC unit making a lot of noise and not cooling"

"I made a reservation three weeks in advance for a two-night stay at this hotel in Maryland, while traveling with my husband and three small children from New York. Expedia stated that I had until 6 a.m. to check in, so I notified the front desk through my cousin, who was checking in earlier. I arrived before midnight, but the clerk charged me an additional $221, claiming he didn’t see my booking. After exhausting delays and a six-hour drive, he told me they gave away my room for the second night. For the 2nd night they offered two small rooms, splitting my family, which was unacceptable. I ultimately decided to just stay the first night since we were so tired and it was after 12am. After a sleepless night and not being able to find another hotel in such short notice. I asked the front desk for the complimentary breakfast that was offered and informed them of my situation, yet again due to their mismanagement. I was then promised a full refund by a different front desk clerk, but ultimately, Expedia informed me that the hotel denied the full refund, offering only a partial one. This entire process cost me more money, separated me from my family, and left me deeply disappointed. I would never stay here again, nor recommend it to anyone, especially for a family trip. This level of disorganization and disregard for customers is unacceptable in today’s hospitality industry. (The $221 charge is also still pending on my credit card although it has been 5 days)"

"Food was good just big quantities, but overall who experience was pleasant "

"I was not told there was breakfast. Would have made my life easier that day if there was!"

"Very clean and comfortable hotel. Staff were also very nice and ready to assist. Location is also convenient and quiet. They have a breakfast for charge (a bit pricey and monotone), but fresh and good. Parking is free and plenty."

"Breakfast was ok for a hotel breakfast. The hotel was nice and cozy. Staff was great. Would stay here again."

"Very clean and great location. "

"Property is good and conducive with great service and staff. However, parking for $40 overnight is too much as this area does not support other parking options. "

"Clean room, very quiet, friendly staff."