Hotels in Heacham

"Staff excellent always happy and helpful Hotel parking fine although not secure. We have stayed at hotel before and will book again."

"Spa, room and staff all fantastic. We had a meal in the pub (Indian night) and was very disappointed, reminded me of a poor flavoured homemade meal, really not what i expected. Breakfast in the morning was great in every way. Would recommend, just not for the Indian. "

"Parking outside and car park available, super friendly staff, immaculate room and very dog friendly "

"Thank you "

"Certainly would stay again"

"Breakfast was buffet style serve yourself. Plenty mid choice for me. Staff were really friendly. It’s an older hotel so the decor is a little tired but overall a good experience. "

"The reception staff in the evening very helpful and parking was good, The food in evening wasn’t great. The room was clean and really good shower. The breakfast was good. "

"Bathroom was a little too tight. No Sockets free near bed for charging modern devices like phones or tablets."

"I arrived at the property and it was immediately clear that the bedsheets had not been changed. There were muddy paw prints and visible dog hairs all over the bedding. I contacted the host straight away, who offered to change the bedding but insisted it was “clean, just stained” and that this had been missed by the cleaners. However, if the bedding was clean, it should not have had dog hair on it. This raised serious concerns about the overall cleanliness of the property. If something as basic as fresh bedding had not been done, I did not feel confident that other items such as towels or surfaces had been properly cleaned either. As a result, I did not feel comfortable staying and had to leave immediately and find alternative accommodation. Despite this, the host has refused to issue a refund, even though I was unable to stay due to the condition of the property on arrival. Very disappointing experience and not what I expect when booking paid accommodation"