Hotel Monaco Baltimore, a Kimpton Hotel

The hotel location was great, although the neighborhood quickly turned into strip clubs. The main complaint that I had was the quality of sounds traveling between rooms. I could clearly hear the conversation from the other room I complained and the front desk said they will send someone to tell the other guest to quiet down. I don't think that is acceptable. […] The sound proofing between rooms should accommodate for noises. I wouldn't go back. Leer más

The hotel is nice. This was our second time there. The rooms are a little small, but nicely decorated. This was a leisure weekend for us, so I would have liked a DVD player in the room to add to my relaxation. Also, as with many places in the city, the parking rates seemed rather high. After joining the Kimpton rewards program, my husband felt that […] we should have been offered a discount on parking rather than a credit to the very expensive mini-bar. Overall, the service is great and we enjoyed ourselves. Leer más

Charged my card for items i did not purchase a week after checking out.Had to call more than 3 times in a week to get it straight. Not staying here again,i don't care how nice the rooms are!

Love a Kimpton property and was tickled to try The Monaco in my hometown. I was looking forward to a local ( but romantic) overnight. I was truly pleased. Even with the busy lobby and holiday chaos our check-in was great ( thanks to the curbside staff!). Our room was clean, beautiful and comfy. Only issue was that room service delivered less than wonderful […] breakfast. Bland and dry eggs and taters was not what we had in mind for our first meal of 2012. But with the entire hotel ordering food that morning I can forgive a mediocre plate of breakfast. Will try again for sure! Leer más

Este huésped no dejó ningún comentario.

Stayed in the King Deluxe room for 3 nights. "View of the City" was actually a view of the buildings right next door, but we didn't care since we weren't spending our time looking out the window from the room. The room was gorgeous and huge. Aveda toiletries a nice bonus. It was the quietest hotel I've ever stayed in, hardly saw another guest the whole […] time we were there. Overall, LOVED it and will be staying again next time in town. Tips: valet parking is expensive, can self park one block away for half the price. Also, wi-fi is NOT complimentary unless you are a member of the hotel club. Knocked off one star for the following: uncomfortable bed (too soft). The room wasn't cleaned the first day. Stingy on towels, had to request more in the morning (since our room wasn't cleaned and re-stocked) and it took TWO calls to get the towels. Leer más

Lovely old place. Room was quite comfortable. The only things I did not like: not a neighborhood you want to walk around in at night, alone. Also, the hotel restaurant was horribly expensive.

Este huésped no dejó ningún comentario.

The Hotel was very clean, the service was very friendly and helpful. If I were to come up with a complaint it would be that the lighting to the entry of my room was dimly lit.

Este huésped no dejó ningún comentario.

Este huésped no dejó ningún comentario.

Rooms are to small for the money you pay here. The resteraunt that is inside the hotel ran out of food. the bathroom has only one shower door. no pool.

Este huésped no dejó ningún comentario.

the staff was really nice and helpfull although they could not find my reservation when I got there and there was a ladder in my room when I walked in. They took care of both issues efficiently. The towels were clean but not crisp white and the shower curtain is dated and did not work. Most hotels now use glass doors as no one want to have shower curtain […] near you. Room service was delicious and quick. Leer más

Este huésped no dejó ningún comentario.

Este huésped no dejó ningún comentario.

It was a great hotel but we weren't told that the valet parking was 36.00 aday until checkout. Then we were given a coupon for 10.00 for the mini bar which we used and gave it to desk at checkout they billed me the the 10.00 on my credit card after checkout anyway.I will try a diffrent hotel next time.

Este huésped no dejó ningún comentario.

The bellmen who met us at the curb were gracious and accommodating....the desk staff was very professional....our room was beautifully decorated and comfortable. The evening wine reception was a wonderful treat. Because of torrential rain, we decided to eat at the hotel restaurant and OMG - we were blown away - the food was fabulous! We can't wait to […] go back to the Monaco! Leer más

hotel room was funky and fun. it was a sexy little spot that was easy in and easy out. i would stay here any time i am in baltimore.

Este huésped no dejó ningún comentario.

My boyfriend and I took a mini-vacation to Baltimore for the weekend just to get away. The Hotel itself was very nice. Very clean, comfortable and relaxing. Really enjoyed the wine hour they hosted each night. I didn't get a chance to attend the complimentary breakfast but they offered that every morning as well. The Hotel was a 5 minute walk to the […] Harbor which wasn't bad at at. The only thing we did not like was all the bums and hustler's that were out after 7:00pm. So make sure you have all you need so that you don't have to go out after that time bc you will be annoyed. But again the Hotel was lovely and we are planning on returning soon. Leer más

I've never even heard of Kimpton Hotels before, but after seeing the leopard and zebra print bathrobes they give you, I will be staying here more often!! The room was really nice, and the hotel itself was great. The doormen helped my boyfriend and I find our way to a great irish pub that was just up the road. the neighborhood is nice if you're used […] to cities. I saw a review early stating that the area was "sketchy"!? Have you been to Baltimore? This was the best part of it! If you think that area was sketchy, then go and watch The Wire and you'll see the real side of Baltimore. The 2 complaints we gave at checkout were the only ones we had our whole stay: The mini-fridge was horrible, and the toilet paper holder fell off the wall. The mini fridge was not working so everything was warm, and there was 1 bottle of everything so if you opened a beer and wanted another of the same kind you were out of luck. The prices were ridiculous (like any other hotel) so it was kind of good that the alcohol was warm, but when we bought a six-pack we had to use the trash can as an ice bucket to put the beers in. Overall, I would stay here again. Reasonably priced, walking distance from the aquarium and the inner harbor. Fells point is a bit further, so we drove, but I guess you could walk if you're in the walking moood. If you do go to Baltimore, stay here just for the robes. My boyfriend and I had the most fun taking pictures of each other in those ridiculous things!! Leer más

The location of this hotel is great and there are free shuttles to and from attractions so very convenient. We loved the "borrow a pet fish" policy: it was fun to have "Goldy" in our room. Nicely appointed and the breakfast coffee and tea in lobby was nice. Note: service is a little lax. Front desk check in person was blase' and didn't give us any info […] on wine reception or coffee in the AM. Bellman was the most helpful of the group. Most of the front desk folks weren't inclined to give any more info than requested. (And you'll have to call twice to borrow that pet fish). Again, good location, relatively clean. Just don't look for anyone to knock you out with great service. Leer más

We loved everything about Hotel Monaco, from the building's history and decor to the afternoon milk and cookies, cocktail hour sangria, and weekend coffee and cocoa. Our room was beautiful and comfortable and the staff were great. We couldn't have had a better experience!

Hotel Monaco is a beautiful hotel. Our room was very tastefully decorated. The food was wonderful and generous! The staff was very professional, friendly and accommodating.

Amazing, amazing, amazing -- that's all I can say. The staff was more than accommodating, the standard king room was immaculate and the bathroom was palatial. There is an honor bar in the room, but all the prices are clearly marked, and we chose to have breakfast delivered the next morning ( delicious and right on time!) The location is wonderful - […] an easy five minute walk to Light St, the aquarium, and a ton of shopping and restaurants. Valet parking is offered, and they charge directly to your room. In addition, they're pet friendly with no additional charge or restrictions on breed or size! If you can't bring your pet, they'll let you borrow a fish for the duration of your stay - just ask. We were so impressed that we're looking into stopping at another Kimpton property for our next trip == just because! Definite five stars - we couldn't have asked for any better, and I'm looking forward to trying the in room spa services the next time we stay. Leer más

Este huésped no dejó ningún comentario.

Stylish hotel in convenient location. Upmarket features are offered at a mid market price because it's understaffed (only one registration desk staffer at most times means lots of time waiting in line) and the focus isn't really on customer service (if you feel lucky try getting a pillow from housekeeping on a Saturday.) that said, there is free wine […] and beer evenings at 6. Leer más

The only real problem was that the room was not available on our arrival. It was a minor inconvenience for us because we were able to walk to the Inner Harbor to eat before coming back. However, it was supposed to be a grand surprise for my children to have such a lush room and it became anti-climactic. We caught a cab back after dark - the neighborhood […] is beyond sketchy! Leer más

Wine receptions, beautiful rooms, stunning marble staircases...i'm considering visiting the harbor again just to stay at this hotel. Truely epic.

Stayed here over the July 4th weekend. The hotel is in the historic B&O Railroad HQ, and is very nicely decorated and upgraded. Hotel is situated across the street from the Mechanic Theater - an abandoned REALLY UGLY building. The locals tend to loiter between the hotel and the abandoned thater. This area is not safe after dark.

Had a great stay at the hotel, beautiful room, wonderful staff. The only issue I had was with the valet parking. I called for my car to be ready at 9:45, it did not get brought out until 10:30. This was not acceptable, received no explaination.

Friendly staff clean rooms must stay if in town

While this hotel looks good, it has some serious problems... The bed was comfortable but the sheets had holes in them; not attractive and certainly not what I expected from this hotel. Further, a staff person knocked on our room door at about 1230 in the morning offering us cold water; we had not asked for cold water to be brought to our door. I called […] to the front desk to ask why we were being disturbed and was told: "oh, he must have gone to the wrong room." Seriously folks, pay more attention to what you are doing. I would not have been bothered by this had it occurred during the day or early evening but after midnight, when we were sound asleep? This is sloppy, careless attention to detail by the staff. I'm currently looking for a hotel in Boston... based on my experience at this hotel, it won't be staying at a Kimpton hotel again. Leer más

Este huésped no dejó ningún comentario.

I have stayed in hundreds of hotels around the world and never had as much as a quarter taken from my room. While staying at the Monaco, my iPad was taken out of my room. The staff was slow to respond. Never apologized and only offered to comp my parking. Poor response to the loss of a tool I use daily.

We were in Baltimore for a baseball series. We were very happy with the hotel. Just a few blocks from all the action of Inner Habor; easy walking distance to both the football and baseball stadium. Rooms were very quite, extremely spacious, immaculately clean. Everyone from the doorman to front desk personnel were very pleasant and extremely helpfu […] l. Leer más

Wonderful hotel. friendly staff, clean and relaxing. neighborhood not so nice. As the sun sets the druggies and street people come out of nowhere and follow you down the street talking trash and demanding money. If walking down the street, stay in a crowd.

Este huésped no dejó ningún comentario.

This isa pet friendly hotel. I specifically asked if there had ever been a dog in my room and I was told no. I suspect I was lied to because my room smelled like it had been heavily cleaned lately. I come back to my room after a long day only to hear a dog barking and howling next door -- when I complained I was told I was on the dog floor (10th floor). […] The front desk offered to send up security to tell people to keep their dog quiet -- really? How ridiculous. I made them give me another room on another floor. I made sure to tell another couple getting off at the 10th floor that they were on the dog floor and they had a surprised look on their face. They didn't know either -- and I suspect they didn't appreciate not being given the choice. The hotel tries to be "warm and fuzzy" and cutesy about letting dogs in, at the expense of paying gueses. The hotel should absolutely limit dogs to certain rooms, and not put people either on a dog floor, or in rooms that have had dogs in them, without expressly asking the guests beforehand. Unfortunately, this was not the only sour incident at this hotel. The hotel is beautiful but staying there can be aggravating. Leer más

Stay here or be disappointed

Este huésped no dejó ningún comentario.

Este huésped no dejó ningún comentario.

For what it's worth; I got there (to this downtown hotel) early Sunday afternoon. So very little, should I have decided to venture out, was open but having forgotten my flak vest, I chose to stay in my room. It was educational, however, watching Beirut out my window; this being the weekend the surrounding area was dominated by street people and I watched […] more than one fight break out and evev BPD refused to get out of the car. Come Monday morning, stores opened, business people reclaimed the area, and it was like two different worlds! For weekdays, solid, positive, recommendation. Weekends - take cover elsewhere! Leer más

Este huésped no dejó ningún comentario.

Este huésped no dejó ningún comentario.

The hotel charges outrange price for valet parking, and they told us to call front desk 10 mins before we want to pick up the car. We did, but every single time when we went to the valet parking desk after 10mins of calling, they told us they never received the inform from front desk. So we had to wait another 10 mins to get our car. Second of all, […] a four star hotel doesn't offer complimentary drinking water in the room, and don't have a restaurant for buffet style breakfast is the first time I ever seen around the world. Leer más

Had a great stay. Only negative was we got in late and the kitchen in the restaurant was already closed down. Other than that...they did a great job.

Este huésped no dejó ningún comentario.