The Grand at Trafalgar Square

The Grand was very nice and rooms and beds very comfortable. Location was convenient to many tourist sites and many restaurants were very close. I would recommend this hotel very highly!

Great location within walking distance to most tourist attractions, West End theater, and nightlife on Old Compton Street! The London Eye is just a short walk over the Jubilee Bridge - 5 minutes walk from the hotel - not to mention Westminster Abbey, Buckingham Palace, river cruises, and the Tate Museum (just to name a few) are all within walking distance. […] The room sizes are also generous given the prime location. Leer más

We were very, very pleased with the hotel staff and the cleanliness of the whole place. The location is perfect for seeing London. Easy walking distance to all the major tourist sites. The cold free water bottles on the floors was a really nice touch and we loved it! I have been to London 5 times before, but this hotel was the best by far and I will […] be back! Leer más

This is the third time I have stayed at this hotel and I wouldn't stay anywhere else. Great location, nice comfortable rooms and even free chilled water on every floor. Brilliant!

Location Location and Location...ok the hotel has the 3L's...great internet speeds in the rooms....but little else...small bussiness hotel.

I should say no I do not recommend as there may then always be availability for me but for sure I will be pleased to stay here again. Great location but more importantly a surprising good hotel. Very good clean rooms, service with a smile. I can and have recommended this hotel.

I travel often to London for both business and pleasure and I normally stay at the Grand. For the convenience, location, amenities, PRICE and friendly staff there are no other hotels to compare. Although the rating is a 3.5, remember that this rate is regarded as a 1st Class hotel. And that it is. I think the rating should be higher. I'll add that the […] size of the rooms are ample and larger than other London hotels plus very comfortable. And the restaurant is very good - again, location and comfort for a really good price in London. The Grand can't be beat. Leer más

My stay at The Grand at Trafalgar Square was extremely comfortable. The staff was very helpful with everything and made me feel very much appreciated during my short stay.

The location here was excellent. Otherwise it was fine. I had two minor concerns 1 the room was small (but I am a Yank so maybe discount that) and they charge 25 quid for late check out till 3pm (usuallly a comp in the US). Lounding area was nice as was workout room and the free wifi worked fine. All in all I would stay here again

Ideal location - minutes to Charing Cross and Embankment Tubes. Free internet, self service check-in and check-out. Business friendly with free wireless in room and ergonomic chairs.

Room was very small, but well appointed. However, you could not open the closet because the door was wedged between the wall and nightstand. The fans which run the heat are really noisy and difficult to adjust properly. It is centrally located near Charing Cross Tube , national gallery, theatres. I had expected better for the price, and I'm a New Y […] orker. Leer más

This was a very nice hotel in the middle of everything. An easy walk to many locals and tourists areas; Soho, Buckingham, Big Ben, etc and only a block from the tube for destinations further away. I found the hotel to be very nice, extremely clean and comfortable. The staff was polite and helpful. Beyond the usual duties, the staff was very helpful […] when I came down with the flu for a couple days during my stay. I would certainly stay here again. Leer más

Este huésped no dejó ningún comentario.

Really lovely hotel in a brilliant location for theatre, sight-seeing and shopping. All areas immaculately clean. Would definitely stay here again.

Este huésped no dejó ningún comentario.

Excellent location for Trafalgar Square, Covent Garden, Leicester Square etc.

Este huésped no dejó ningún comentario.

Great location - walking distance to Covent Garden, London Eye, Soho, Leicester Square... walking around London is the best way to discover it! the room was good enough, spacious area and nice bathroom,

A beautiful appearance BUT I felt the price paid was too high as no breakfast was included. The rooms were pleasant and plush, however the staff working in the bar/restuarant were un helpful and difident towards guests. Being told to "go somewhere else away from the bar" having not been served with a complete ordre od drinks was rude. Also not appearing […] to want our custom for dinner brought us to the verge of eatin g elsewhere. The time we enquired for a table for 2 was 9:35 and the kitchen is advertised at closing at 10 p.m........several other people arrived after us and were seated hospitably but the Maitre de so I can only assume some staff just don't want to work there!! No we will not be returning since the feel of the place is that it wants to be "posh" but just doesn't know how. Leer más

Este huésped no dejó ningún comentario.

Location was best. Staff may be questionable. I checked-in with a staff member who was pre-occupied with housekeeping issues. That evening, I asked the evening staff regarding how to get to Heathrow if Picadilly line was down. He was very off-putting and rude, until I called him on it. Shocked. The Grand is not grand until they work on their customer […] service. The next day, I addressed with front staff, and they were pleasant. Again, variable staff. Please consider before booking. Otherwise, room was okay. Bed very soft - uncomfortable. Great to have water with water bottle on each floor. Great free wireless internet and printing! May be better business hotel than for leisure. Leer más

My mum, mother in law and myself wanted a hotel that would be convenient for our trip to see Dreamboats and Petticoats. The Grand certainly lived up to our expectations; we were literally 50yards away from the theatre!!! The hotel was modern and comfortable with a breathtaking lobby. There was one member of reception staff who was off-hand with us when […] we arrived but subsequent staff were friendly and helpful. Our room was a triple room which had a mini kitchenette attached; it appeared well stocked and quite surprising to find in a hotel. The room was airy and air conditioning was a god send. But it was the view across Trafalgar Square that really was the cherry on the icing on the cake! The hotel were extremely accommodating the following day when we asked to leave our bags in storage so we could hit Covent Garden without our cumbersome luggage! We would certainly stay here again for the overall experience. Leer más

I'm just back from a girlie weekend break with 6 of my best friends after staying in The Grand. It was fantastic! In a nutshell: easy trip by train from Gatwick with easy Underground connections. Check in was straightforward & they let us take a room early. Locations was incredibly central but NOT AT ALL NOISY as i feared as they have a second set of […] windows probably for this reason. Impressive entrance hall,clean, helpful staff, check out was simple with kiosks available also. Only minor let down was the room size. It was average size but described as suites, but i suppose it did have a small kitchenette, fridge, microwave, dishes, kettle. For our money we were expecly far less in London & when we found the grand online we thought there must have been a catch, but it was great, just snug when 2 groups of 3 girls were getting ready to go out. A great choice. Leer más

Este huésped no dejó ningún comentario.

The hotel was nice and also close to many of the things we wanted to see ; however, it was more of a business hotel, so there was no concierge although the desk staff was quite helpful. The neighborhood was ok, but mostly businesses.

We had a very pleasent stay. The hotel was in a perfect location, central to almost ever main tourist point of london, and situated very closely to many different transport links. The room was very clean, and was very reasonable for the price, however we did feel slightly dissapointed with the size of the room and where we were placed as we had a terrible […] view and sounds of a generator all night, which created some sleeping problems. Also the staff were not very helpfull and didn't seem to get involved at all. However, this hotel is amazing for the price, and I will deffinately be using this hotel for future stays in london and we highly reccomend it to any friends and family. Leer más

Polite freindly staff, clean room, plenty of space (Studio). Very good location for Trafalger square, short walk to most shows etc.

Este huésped no dejó ningún comentario.

a lovely hotel close to the square.the mall and the embankment ,the staff really friendly. ideal for the tube, bus or even walking.our choice due to my daughter not able to walk too far but managed to go to covent garden and back down to the embankment and london eye. cosidering booking for next year

I arrived at 8am on an overnight flight and hoped, but didn't expect, to be able to check in so early. The front desk clerk was very nice, said he didn't have a room ready, but that I could wait in the club lounge, normally for members of Club Quarters only (CQ is in the same building with The Grand). In the club lounge there was free coffee, free wifi, […] and comfortable chairs. But I was there only about 30 minutes when the front desk clerk came in to tell me that he'd found a room for me. This was a welcome surprise. The room was an accessible room, so a bit different than others. I assume other rooms would be more comfortable for those not in a wheelchair (very low and small sink, attached bench on shower wall that I had trouble not bumping into as I showered). But I was so happy to be able to get into the room that these were minor inconveniences. The room was lovely, very clean and fresh. The bed was good, nice flat screen TV, tea and coffee maker. There was the added benefit of free wifi and free printing from the room to a printer in the "Gallery Lounge" above the lobby area with free computers. Two other very nice features were free chilled filtered water (empty sterilized bottles provided) on each floor and a free washing machine and dryer on the 3rd floor. The only glitch I experienced was handled very nicely by the hotel staff. The clothes I had sent to be cleaned on Friday morning were not returned Saturday. I asked about them Saturday evening and after trying to find out what had happened, the front desk staff told me that the clothes apparently had not been picked up from the front desk on Friday. They were very apologetic and promised I'd have the clothes Sunday, which I did. They did not charge me for the laundering of these clothes. The location of the hotel is fabulous. Close to restaurants, Covent Garden and charming neighborhood around it, Big Ben, Westminister Abbey, 10 Downing Street, about 2 blocks from the National Gallery and the same from Leer más

Very good location in London, particularly if going to theaters.

comfortable hotel; convenient location; helpful staff

Este huésped no dejó ningún comentario.

Great location. Reasonably priced. I disagree with reviews that said that staff is not helpful. I experienced otherwise since they provided directions, recommendations, etc. I will definitely return.

Location perfect, short walk or bus ride to London's best sights. Hotel stylish and rooms spacious.

I was happily surprised by the quality of this hotel compare to what you can find in London for a similar price rate. This hotel belongs to the Club Quarter brand that I use to take in the US and the room I had is fairly larger than what I got in Washington DC or some other US cities. Location is great , close toWaterllo Station and all good points […] of interest in central London. I recommend it should the price stay reasonable. Leer más

This is one of the better new hotels. The rooms and facilities are excellent for the business oriented traveller. Everything worked well. The addition of the restaurant/bar Boyd's is welcome as this was a missing piece. The whole Karma of the hotel is one of quiet professionalism with none of the frantic/hectic atmosphere that can a be a characteristic […] of some of the bigger chains that cater more to the tourist population. This is very welcome as the hotel is certainly located in prime tourist territory Leer más

The Grand at Trafalgar Sq is a very nice place to stay in Central London, and reasonably priced. I will continue to stay there on future business trips, that's the best recommendation I can give.

This place was a great find! The location is obviously ridiculously central, and as a bonus the rooms are spacious with high ceilings, the bathroom pods look a bit odd at first but actually work fine, and it comes with free wifi, all of which was much more than I was expecting for the price.

this hotel was very easy to find just mins away from all the shops, this was my daughters and i first time staying in london, we needed a hotel which was very close to all the main attractions, walking distance from shops, parks, very good. staying in this hotel was lovely treet. all the staff were very friendly and very helpful. if i had lots of money […] i would of stayed alot longer. wounderful hotel... the only thing i would say is you do not get breakfast included.. Leer más

the people where efficent, and friendly. the location was superb and i loved the water dispensers on each floor

The Grand was a quality hotel just a block from the Underground and an easy link to many tourist attractions. They provided bottles and RO water. The staff was helpful and the accommodations were comfortable. Nearby pubs had good food. I'd definitely stay here again when visiting London.

Great location, nice hotel with free Wifi. Some inconvenience trying to get a room before the official check-in time of 3:00 PM but overall very satisfied.

The hotel was clean and comfortable and even better it had AC!!! The restaurant downstairs was a pleasant surprise, with exceptional service and we enjoyed it thoroughly.

Este huésped no dejó ningún comentario.

The Grand is in a very convenient location. The lobby of the hotel is fabulous. Everything is extremely updated and well thought out. The room was large with high ceilings. I would certainly recommend staying here.

Hotel has good location but service not good. They made the beds but did not change sheets for three days when I stay there. Room is hot, no body help to carry luggage to your room like the other hotels. Will not come back here.

Este huésped no dejó ningún comentario.

The hotel was nice, and in an excellent location. The manager was very friendly and helpful, but one of the girls at the front desk was not very helpful or nice. Overall the hotel was average. We got bit up during our stay, and are looking into other reviews to see if others mentioned bites or beg bugs.

Este huésped no dejó ningún comentario.