Live Aqua Cancun - Mexico - Cancun 21.1088, -86.75984

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We received a 50% discount and stayed 3 nights. The pools were beautiful and service was excellent. Food at the bar overlooking the ocean was very tasty. Concierge service was wonderful. Our room was a bit small but overlooked the ocean, and for the price, it couldn't be beat. We would definitely recommend staying at Aqua.

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We've been to Cancun 5 times in the last 8 years and stayed at some nice hotels (Le Meridien, JW Marriott), but the Aqua Cancun is by far our new favorite and we cannot wait to return next year. From the moment you walk through the doors, you are transformed into a world of comfort, relaxation, and exceptional attention to service. Everything about this hotel is top notch. The staff is gracious and accommodating 101% of the time. The rooms are spacious and comfortable (we had an ocean view w/terrace), the breakfast (incl w/our room) wass fabulous. We dined at MB restaurant our first night and if we had stayed in Cancun longer, we would have gone a second time - it was that good! This is truly a 5-star hotel, with 5-star service.

I thought the hotel was beautiful and was overall very happy with the service but I was also very disappointed that we were unable to use the hot tube after 8pm. I found this very hard to believe because most people want to use the hot tube in the evening. The front desk informed me that no one had ever made that request which I also found very hard to believe. I would not choose nor recommend this hotel if your going to Cancun if you like to take a dip in the pool or soak in the hot tube in the evening hours.

I am very specific about the hotels that I stay in! Very few things impress me and I will not stay anywhere I don't feel comfortable sleeping in the bed or using the restroom. To that end...Aqua was a fabulous hotel. We actually considered staying at La Blanc and at the last minute read an article about Aqua. Long story short here are the highlights: Food: Enjoyed the oceanside food esp. the nachos and the seafood burrito. The poolside service is wonderful. The restaurant 'MB' was surprisingly quite good and I thoroughly enjoyed the ribeye. The filet was also pretty good. Room: We stayed in a suite (highly recommend for the private terrace which was wonderful), and they gave us a complimentary cabana. The room was nice, clean, housekeeping was accommodating. The in room jacuzzi was quite nice and roomy! You will probably need the aromatherapy b/c the room can be a little musty after a day in the beach and that was a drawback. Beach/Pool: The pools were freezing with the exception of the pool club pool (the one with the bar). It took two days to figure that out! The cabana was a fantastic addition and a wonderful way to relax on the beach. They provide bottled water service for two, a 20min foot massage and snacks throughout the day. We wandered the beach and looked at other hotels including Maxim Beach Club and the Aqua pool area far outshines the rest. Overall our stay was fabulous and Aqua is now at the top of my list of vacation destinations especially in Cancun!

My husband & I & were greeted by friendly staff that offered us a drink & hand massage while we waited to check in. The aroma wherever you went was great. The pool & grounds were beautiful. We were at Aqua 1/29/09-02/01/09 along weekend getaway & considered off season. So, the resort was pretty quite due to the time of the year & the economy. Aqua is a great location across the street from the lagoon,shopping & places to eat. My only negative would be limited choice of eatery's within the resort! We had free breakfast & ate at other local restaurants for dinner.This upscale hotel was a great choice for us.

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Great!