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Gratis al 900 813 182 /precio estándar al 912 757 406 (móvil)Llamadas al 900 813 182 no son gratis desde el movil. Costos varían. Nuestros representantes estan a su disposicion desde las 08:00 hasta la medianoche todos los dias
Acumula 10 noches y disfruta de 1 gratuita*.
Ubicación.
Este hotel spa se encuentra en una playa de Cancún y cerca de Aquaworld y Luxury Avenue. También está cerca de lugares de interés, como Playa Delfines y Ruinas El Rey.
Características.
Gran Melia Cancun dispone de servicio completo de spa, un campo de golf, piscina descubierta, bañera de hidromasaje y baño turco. Los viajeros de negocios que se alojen en este establecimiento de 4.0 estrellas disfrutan de centro de negocios, sala de reuniones para grupos pequeños y servicios de oficina. Este establecimiento situado en la playa dispone de un restaurante, bar o lounge y bar junto a la piscina. El parking o estacionamiento es completamente gratuito. El área de actividades incluye salón de baile, sala de exposiciones, sala de conferencias o reuniones y sala de recepciones. El personal brinda servicio de celebración de bodas, servicio de catering, asistencia turística y servicios de traducción. Entre los servicios adicionales figuran piscina para niños, pista de tenis y gimnasio.
Habitaciones.
Gran Melia Cancun tiene 678 habitaciones. Las habitaciones disponen de balcón. Las habitaciones disponen de televisor (por cable o satélite) y con películas de pago. Las habitaciones están dotadas de caja fuerte (puede acomodar un portátil) y teléfono directo con correo de voz. Las habitaciones están equipadas con cafetera y tetera. Los baños disponen de ducha y bañera combinadas, teléfonos, bidé y espejo de maquillaje. Las habitaciones también cuentan con sofá cama, climatizador y minibar. Además, se ofrece servicio de descubierta nocturno y los huéspedes pueden solicitar servicio de despertador. Hay cunas y camas adicionales a disposición de los clientes que las soliciten.
"IBIS CANCÚN: SENCILLO Y EFICAZ"Publicado por Marcos de "Santiago, España" el ene 30, 2012
El hotel es perfecto para una visita corta de negocios. No tiene lujos, no tiene piscina, ni servicio de habitaciones, pero cumple los requisitos necesarios para una visita de 1 ó 2 días. Tiene internet gratuito (lento), camas limpias, baño suficiente (no tiene amenities), se accede ràpidamente, el personal es amable y además es muy barato. Eso sí, las paredes no evitan escuchar a los vecinos.
"Insonorización"Publicado por Ernesto de "Madrid, España" el nov 16, 2011
El hotel en general está bastante bien, aunque estuve sólo una noche y no disfruté, por ejemplo, de la piscina. El único problema fue que nuestra habitación estaba comunicada con la contigua por una puerta interior y se escuchaban los ronquidos del vecino como si estuviera durmiendo con nosotros.
"Chill-out hotel"Publicado por g de "barcelona" el ago 30, 2011
The hotel is very nice, located in the south of the hotel zone. If you know the area... you know distances are huge and without a car you are dead... but you'll pretty much have that problem everywhere. Since we had a car, we didn't have to worry about taxis or buses, but unless you buy really expensive tours that pick up/drop off at the hotel, there's only beach there. The hotel has free wifi, tea and coffee services and a tiny snack before bedtime. The rooms are nicely decorated and spacious and the overall impression of the hotel is very agreeable. Of course there are many details that could be improved, but for the price... it's quite reasonable!
Publicado por Gipu de "Madrid" el ago 27, 2011
Este huésped no dejó ningún comentario.
Comentado por un huésped de Hoteles.com el ago 10, 2011.
Este huésped no dejó ningún comentario.
Según la política del hotel, se aplicará un recargo por toda persona adicional.
Se requiere un documento de identidad emitido por las autoridades gubernamentales con foto y una tarjeta de crédito o depósito en efectivo en el check-in para gastos imprevistos.
Las peticiones especiales no se pueden garantizar, están sujetas a disponibilidad en el momento del check-in y pueden suponer recargos adicionales.
Este hotel no ofrece características de accesibilidad. Selecciona un hotel diferente si estás interesado en reservar una habitación con características de accesibilidad.
Gran Melia Cancun dispone de un restaurante. Servicio de habitaciones las 24 horas.
En el establecimiento hay piscina descubierta, piscina para niños y bañera de hidromasaje. Otros servicios de ocio y esparcimiento incluyen un campo de golf, sauna, baño turco y gimnasio.
Se pueden practicar las siguientes actividades de ocio y esparcimiento en las instalaciones o cerca del establecimiento (recargo posible).
Según la política del hotel, se aplicará un recargo por toda persona adicional.
Se requiere un documento de identidad emitido por las autoridades gubernamentales con foto y una tarjeta de crédito o depósito en efectivo en el check-in para gastos imprevistos.
Las peticiones especiales no se pueden garantizar, están sujetas a disponibilidad en el momento del check-in y pueden suponer recargos adicionales.
El Cancún Hotel Zone descansa en una hendidura de tierra rodeada por un lago y las aguas turquesa del Mar Caribe. Las playas de arena blanca rebosan de bañistas en busca de sol. Al caer la noche, la acción se concentra en restaurantes, clubes y bares que bordean el Boulevard Kukulcán, principal arteria de la zona. Esta carretera pasa junto a las ruinas de El Rey, supuestamente la tumba de un monarca.
Ver todos los hoteles de CancúnEste huésped no dejó ningún comentario.
"1 día en el Gran Melia Cancún"
El hotel es muy original (arquitectónicamente hablando) Si les regalan una comida para platicar sobre un plan de vacaciones (tiempo compartido) no pierdan noventa minutos de sol en esa actividad. Hay mucha variedad de restaurantes dentro del hotel. Albercas grandes y playa preciosa. Lo que más me gusto fue la habitación con vista al mar. Lo que no […] me agrado fue que sólo fuí por un solo día y un par de empleados me hizó desperdiciar mi valioso tiempo ya sea no atendiendome en la recepción o queriendo venderme un tiempo compartido. Leer más
"Gran Melia Cancun, nos fue bien !!"
Estuvimos hospedados durante 6 dias y nos gusto el hotel, es imponente, bonito, muy limpio y refinado. La comida en general es muy buena, incluso el servicio a la habitacion. Sin embargo queda corto en recreacion, me refiero a que estamos hablando de un Resort y es un poco aburrido, en las noches en el bar hay musica pero para gente mayor (o europeos), […] y creo que es eso, es un hotel con enfoque para turismo Europeo, en la playa hay poca recreacion. Lo otro incomodo es el intento de venta de su plan Melia Club, que consiste en venta de paquetes vacacionales, es dificil decir que no porque te enganchan con descuentos en alimentacion y planes turisticos, eso es algo pesado. Por lo demas volveria al hotel, los melia son serios y responsables y no tengo ninguna duda en recomendarlo. Si van a hospedarse soliciten una habitacion en piso alto, nosotros estuvimos en el piso 8 de la torre 3 y la vista es impresionante. Espero les sirva esta resena. Gracias. Leer más
muy agradable su personal, rica comida en el buffet, solo k lo cierran a las 11,00 para desayuno, se restaurant de sushi muy rico
"Gran Melia Cancun"
Hotel correcto, no sobre sale por sus instalaciones u otros pero esta bien. Solo no tiene casi nada de oferta para poder cenar
Este huésped no dejó ningún comentario.
"Excelente servicio en el Melia Cancun"
Excelente habitación, personal muy amable y buen servicio
"Excelente Hotel, una Selva"
me gustó muchísimo el hotel, de lujo.....una estructura de primer mundo, micho verde dentro y alrededores del hotel, parece que uno esta en una selva.......ala atencion de todos los funcionarios nota 10, seguridad, comodidad. malo, el air acondicionado de la habitacion hace demasiado ruido, pero despues del según día, se acostumbra de tanto cansancio […] que uno siente. Leer más
"Inolvidable"
el hotel es espectacular, un lujo espectacular, la atención muy buena, la playa genial y muy cálida, lo recomiendo
El hotel esta muy bonito, el looby, la alberca esta muy grande y tambien esta muy bonita pero esta muy profunda. pero todo estuvo excelente.
"Hotel gran melia"
Me encanto el hotel y las atenciones lo único es que los alimentos en la alberca no son nada buenos
Este huésped no dejó ningún comentario.
"el gran melia perfecto en todo sentido"
muy buena la ubicacion,uno se puede manejar como quiera en taxi o en los bus q te llevan a cualq lugar de interes, la playa, el hotel excelente!!!,
"Personal poco responsable"
Llegamos de una fiesta a las 3 a.m. y la tarjeta de la puerta estaba desprogramada, nos ofrecieron ir a ayudarnos, estábamos muy lejos de la recepción, no llegaron en 20 minutos y al volver a llamar, nos hicieron ir ¡a esa hora! hasta la recepción a progamar la tarjeta. El pretexto "no hay personal para ayudarle" ¡en un hotel de 900 habitaciones! Perdimos […] una hora de sueño. Leer más
Este huésped no dejó ningún comentario.
"Lindo Hotel"
Muy bonito, agradable y excelente comida
"HOTEL GRAN MELIA (BUENA ESTADIA)"
EXCELENTE HOTEL PARA DESCANSO, COMODAS HABITACIONES!!! Y MUY LUJOSO
"Melia cancun"
Exelente
"excelente opcion"
todo muy bien, gente amable y cordial, cerca de todos los sitios de interes
"espero la proxima ves mejor suerte"
Este huésped no dejó ningún comentario.
"Hotel Gran Melía Cancún: Un Hotel de Excelencia"
Todo excelente, un hotel de categoría especial. Ampliamente recomendado
Este huésped no dejó ningún comentario.
"Hotel Melia Cancun"
It is a great hotel in family plan or other plan, excellent service and food, the facilities are beautiful and comfortable
"GRAN MELIA CANCUN"
LA ATENCION ES MARAVILLOSA, TUVE DOS INCONVENIENTES MENORES QUE FUERON RESUELTOS EN 5 MINUTOS. LA CENA EN EL RESTAURANTE MEXICANO TIENE GRAN CALIDAD .LA PLAYA DEL HOTEL MUY BUENA, LA VISTA DEL ATARDECER ES FABULOSA
"Hotel extraordinario"
Fue una estadía fantástica, desgraciadamente perdí una cámara fotográfica en el hotel que no pude recuperar. Fue lo único que empañó la estadía.
"Muy buena calidad en todos los servicios"
La comida es basta y excelente de sazón, muy buenos y rápidos en el servicio, cordiales en general.
Se siente uno agredido con los costos extras tales como el uso de las computadoras, el abuso en el cobro de las llamadas locales. cobran por el solo hecho de marcar aunque no conesten la llamada. Hormigas en el cuarto, no dejo la recamarera jabon ni shampoo en el baño., la terraza sucia y polvorienta. y lo peor es que el personal no esta calibrado para […] atender, el jefe de turno en la recepcion se detecta que no tiene autoridad para tomar desiciones a favor del cliente y si como buscar la ventaja para la empresa. podemos resumir en el No service Service. Una pesima experiencia Leer más
"Gran Melia Cancun"
This hotel was beautiful and the staff was friendly. However, first of all, I choose an upgraded room that came with "$200.00 U.S. resort credit". What I got for this was a sheet of coupons for things like $5.00 off a $25.00 purchase at the Market and so on. I feel that this was false advertisement and I would not have booked this and spent what I did […] for the room if I had known that. Second, we could hear the singer and music from the bar on the first floor like it was next door late in to the night. We were on the fifth floor. Leer más
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"Internet Did not Work"
Internet connection was unstable. I bought the 24-hour pass, but I couldn't use the internet 12 hours...
Este huésped no dejó ningún comentario.
we stayed in the red level and it was marvelous! private section, has it's own pool, own services and all.
"Fit for Royalty"
The stay at the Gran Melia Cancun was one of our best travel destinations ever because of the outstanding customer service and value. We had wonderful food from the Hotels Restaurants with service that is very hard to find in the tough economy. The hotel was fully staffed to ensure the guests had prompt and pleasant service. We were so impressed that […] we have planned our next get away with this Company. Leer más
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"Awful"
We thought we would treat ourselves with a little bit of luxury for a change. Unfurtunately, we were not lucky enough. We had booked a room with views to the lagoon and a king size bed in this complex that is as big as a city. The building is huge and the installations are fantastic. It could be a great hotel, but it lacks plenty. At reception, before […] we even saw our room, we were offered an upgrade. Sometimes we get upgrades, but never asked to pay extra. We decided to give our room a chance, after all we are at a 5 star hotel. The room had two beds (in a hotel that has over 300 rooms I can't believe they did not have one with a double bed in low season) and view to a road ( apparently, behind was the lagoon but we couldn't see it), the sink got stuck contantly and we had water dripping from God knows where all night. Also, we only received a soap bar to wash ourselves. Having said that, we got a better room after a couple of days but this one did not come with shower gel either. The staff was not very attentive as they may just speak to the next person before they even finish a conversation with you. I will not come back to this hotel. The only good thing I have to say about it is the "casual" restaurant, the food was delicious and the staff not only friendly but very professional. A 10 for them, a 4 to the rest. Leer más
"Amazing."
Beautiful hotel and views. Best Mexican food I have ever eaten. And the buffet alone is better than many sit-down restaurants I've been to. Top-notch service and worth every dollar spent. Can't wait to be back!
"Gran Meliá Cancún"
I absolutely loved the Gran Meliá in Cancun. I was most impressed with the hospitality and friendliness of its knowledgeable and helpful staff. The rooms were comfortable and the overall decor, elegant. The overall architecture of the hotel - beautiful! I love how the hotel's architecture is inspired by Mayan culture. I will be back!
Este huésped no dejó ningún comentario.
Este huésped no dejó ningún comentario.
"Very nice Hotel - Do not do All-Inclusive .."
The Bad: All Inclusive is a joke. Your limited to some items on the room service menu, and IF you order room service, there is a $6 delivery fee. Thats basically the price of the meal itself! The sushi restaurant, Nami, is the biggest joke ever. They have 2 fish items, Tuna and Salmon. The tuna is the same kind you buy in little frozen blobks from your […] local seafood market.. its very watered down and tastes bad. Sashimi is an extra $$$ per order. Then they have 4 rolls. Dont try the beef and chicken roll. You will thank me. I know all inclusive is roughly $100 extra per person, per day, but stay away from it. We took the bus ($1/person) down to the shopping area (La Isla) .. and ate at some local restaurants... for roughly $30 total for 2 people. All Inclusive is good if you drink alot of beer. Bot for food.. save yourself roughly $100 per person per night.. and head down the strip a few blocks and eat at the shopping centers/restaurants. The Good: Awesome hotel. Very clean. Staff was super nice and helpful. Scuba Diving practice in the pool was awesome. We would definitely go back, but not All Inclusive. There is no way we even ate or drank near the amount we paid... especially with all the restrictions ($6 room service delivery fee, extra $$$ for sashimi, etc..) Leer más
"Impressive prices for so many annoying problems..."
It is a nice place... and you pay for it... everything there is very expensive even if you get a good deal on the room... but the pricing isn't a big deal as long as you are prepared... but for what you pay, you should expect the 'little' things to go right... which didn't in my case... examples: - didn't have hot water for a couple hours (so I was […] very very late to dinner) - coffee maker didn't work, took 1.5 hours to have some one come and replace it - in room phone didn't work well, lots of static, very low volume (needs new cord) - WIFI didn't cover entire room, only certain areas (very annoying) - water pressure wasn't that good for my entire trip - hot water would come and go... mostly worked but periods of cold water sucked - room service took a long time each time I ordered - anything I asked for took a while to happen, they even sent the wrong repair person to my room once Overall, the staff is friendly... the hotel is nice... the location is great... but for the price all of those things above left a bad taste in my mouth... I won't be staying there again and will instead choose a hotel near that one... Leer más
"Grand Melia"
The hotel in general is very beatiful but the service is terrible. I had to ask three time to fix the telephone in the room. The internet service is paid and just work in the 1st or 2nd floor.
"Beautiful hotel inside and outside"
We arrived at night. The hotel looks great from outside and the decoration inside is also fantastic. Maybe because we arrived late (about 9:30 PM) I and my wife got a room right next to the elevator and my friends got a room with double beds while he booked for a king size bed. They went ask for change but were told that was the last one. Also the light […] in our bathroom was out of order and made us a little inconvenient. When we got up we went enjoy the beach. The view is nice but the sand is not as soft as the sand at the hotels in the northeastern corner of Cancun hotel zone. And we all got bitten by something we don’t know several times and that made us felt swell and itchy later. Then I went swimming in the pools and that was the best part of my staying in Gran Melia. Leer más
"Grand Melia Cancun- lovely beach, good service"
Our Family of six only stayed for two nights, but would have loved to stay more. We were at the "Red Level" part of the hotel which had it's separate pool and other benefits, such as free tea time snack buffet, in-room popcorn with movie. A little far from shopping and attractions, but it's quieter that way.
"Plenty room for improvement"
The interior of the hotel is very pretty, with many private areas for meetings and to enjoy the ocean views. However, except for the rooms, the whole hotel's interior, including its lobby and hallways, does not have AC. I am an all-inclusive guest. And in case the hotel’s management does not realize it, all-inclusive also means INCLUDING air conditioning. […] How can one enjoy sitting at the bar or eating sushi at the sushi restaurant without air conditioning? It's ridiculous! Also, the hotel service staff, especially those that work in the restaurants and the lobby check-in/check-out areas are too aggressive in asking for tips. It makes the hotel looks and feels cheap. When I checked out and had already paid all my bill, with my black wrist band had already cut and was on my way out of the door walking toward the van, a bell hop came over insisted on helping me with my bags. I only had two bags so I did not think it was necessary. Besides, I was only few steps away from the van. But because he was so insistent in his asking I gave him one of my bags---a small backpack. As soon as he put it in the van, he asked me for the check-out slip, which I did not have. The check-out clerk forgot to provide me one. He actually told me that I could not leave the hotel without the check-out slip. He held up my van. What nerves. I don’t owe him or the hotel anything. How could he have the rights to hold up my van? He did not pay for the van. I did. He wanted the check-out slip so that he could collect tips, verifying that he had helped me with my luggage. Management needs to change this policy. You are management a beautiful 4/5 stars hotel, not some cheap motel in a sleazy neighborhood. Another thing that really, really bothered me during my stay was that anytime I asked for something to eat or drink anywhere--outside or inside--of the hotel I had to provide the waiter my room number. This was extremely annoying. The black band on my wrist should allow me the free-hassle service. Th Leer más
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"Gran Melia in Cancun"
This hotel is very pretty, private beach, several pools, the room was comfortable with a veranda overlooking either the ocean or lagoon. They charge for everything, including the use of the hotel minibar for personal items such as water - $10 USD per day but there is nothing that indicates there would be this added cost, no biggie if you knew it up […] front. We order the same item two days in a row by the pool side the price was different on both days which tells us that the waiter added a few extra pesos to the bill for himself. I don't like it when I do not have the control over what I want to give, when it is taken I find it offensive. There is alot of selling of their vacation club - too much selling. At the end they check your room to see what items were used in the mini-bar and they charged us for two waters when we only use one, the final straw to the all the little annoying things. Overall the hotel itself is a great location with even greater views; how you are treated is completely different, you feel taken at every turn and also feel like you are seeing as a sells target. Leer más
"Bad exPerience"
They charge u for everything, wifi is not free, we ask for plastic bags and they charge us, they offer us a vacation plan and we spent on the conversation 6 hours losing that day, old tv, smell bad, charge $12 for 1 min local call, thats crazy!!!! Never come back again.
Este huésped no dejó ningún comentario.
Not a bad hotel but not great either. Charge for everything they can make money on but little flexibility and service. We spent our last evening in the room waiting for the lights in the bathroom to be fixed and had to negotiate to at least get the breakfast the next morning for free. No apologies or offers from their side. In general the hotel needs […] some maintenance. Positive aspects are the nice and large pool and pool area as well as the spa, which is great. Also, the restaurants are very good. Leer más
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