Sofitel London St James

Good location - walking distance to theaters, Big Ben, Picadilly, Trefalgar and also tube stations. Nice bar, Hermes toiletries, coffee system in room. Good value considering the high cost of London.

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Fabulous. Would not stay anywhere else in London

Excellent hotel and the staff were extremely helpful. The room was very spacious and comfortable - especially the beds. I really enjoyed my stay at this hotel but it I had to complain about anything it would be that the room was to have a street view but I was actually looking into a small and dark inner courtyard.

This hotel most certainly met five star standards and five star service. The staff went out of their way to make my partner and me feel more than comfortable and left fabulous little treats in our room. Would recommend this hotel to anyone, whether on business or pleasure. Great hotel, great location, great staff.

I have never regretted staying at a Sofitel hotel. This stay is no exception. It was just as classy and as good an experience as all of the others. Staff was very friendly, helpful and professional, and the hotel itself adheres to the highest of standards. Yes, it is is quite pricey, but you get what you pay for. Overall, a very pleasant experience […] . Leer más

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Everybody works hard to ensure you're getting what you need and what you want. The location couldn't be better, and I've stayed in various neighborhoods. I was in transit for a few days and walked just about everywhere. Lots of restaurants nearby, of all ranges. Free internet, always a plus. Absolutely lovely staff. And frankly, a deal. Given how expensive […] this city can be, they really deliver space, amenities, and comfort. A++ Leer más

This is a real gem. Well located with wonderful service. I can't recommend it highly enough.

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Best service ever - hands down. Terrific location in the middle of everything. Gorgeous hotel. I can't say enough great things about this gem. And while I've experience terrific service at other hotels in the past, nothing rivals the service of the Sofitel St James. As an example, my wife and I went to a Mozart symphony one evening, and happened to […] leave a symphony flyer on the bed as we left. When we came back later that evening our room had been turned down (I believe for the second time that day) and the television was turned on to a Mozart music channel. This was this first time we returned to have our TV on, so it was obviously an incredible attention to detail by the hotel staff, and not a happy coincidence. Could not have been happier with this hotel. Leer más

Just returned from a four night stay in the Sofitel St. James. Overall the level of service was very good. The staff was attentitive, kind, and helpful. The location is superb and within easy walking distance of Buckingham Palace, the surrounding parks, Trafalgar Square, The National Gallery, China Town, The West End, and the shopping along Regent […] and Oxford Streets. Piccadilly Circus tube station is a two minute walk from the hotel. One cautionary note. My brother was given a room across the hall from a room with several rotating body guards who constantly had their door open and glared at us every time we visited him. They had a chair stationed sideways in the entry of their room where they could straddle it and look down the hallway. The front desk thought we should be happy to have body guards around us. I am not sure if I would want to be in proximity of a person who need that much protection. Leer más

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The room we stayed in was overpriced for the decor displayed. Other than that, the bed was extremely comfortable, the bathroom was spacious, waterflow was very good for the shower...and important for female travelers: the hairdryer worked great!

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First time staying at a Sofitel and we were very pleased. Staff was top notch. Beds were extremely comfortable. Carpet in our two rooms could stand to be replaced. All new carpet in hallways. Very clean. Even the Bartenders were wonderful and helpful. Concierge was 5 star. HD tv. Complementary internet for emails/charge for high speed. Good neighborhood. […] 3 blocks from Buckingham Palace. We would come back here again and I am picky! Leer más

Very comfortable with excellent location.

We enjoyed our stay at the Sofitel immensely. Location is perfect to explore London. Staff was very friendly and helpful. Great rooms, very clean and luxurios. We are looking forward to go back. Highly recommended

We spent 3 nights at the Sofitel and they were great. The staff was friendly and helpful with directions, recommendations, etc. The food was good the one evening we ate in the bar. The location was fantastic. Walking distance to quite a bit.

I booked the Picnic package and was delighted by it. The food was excellent and the basket was well packed and adorable. I had a great time here.

The central, yet quiet location, friendly and helpful staff, the well appointed room and the big feather bed will not dissapoint the seasoned traveller. In fact the only dissapointment we had was having to leave!

Superb location for parks and shopping... if you can handle the masses of people. The staff in the hotel were super. The brasserie staff coped wonderfully with our 4 year old... and they knew what a sirop was... which is important for French & Swiss based families!

This hotel was perfectly situated in London to access all of the sites and shopping. The tube was just a few blocks a way as well. Service was impeccable and we even checked in by 10 AM! The price is expensive (especially for Americans with the exchange). If you don't mind paying a little extra, I would definitely recommend the Sofitel. Our room was […] very comfortable and large for European standards. Leer más

Great property with super location. European staff excels in delivering superior service. Room (deluxe queen) smallish but very well appointed comfortable.

Sofitel was a great hotel for us, because we were only in London for 4 days and we wanted to be close to everything. It is down the street from the Tube, Trafalgar Square, Theater District and the Thames. The price, service and quality were consistent with a 5-star hotel. We would not hesitate to recommend it to someone looking for luxurious digs in […] the middle of London. Leer más

Upon arrival, Sunday evening at 9:00 P:M, we were greeted by a wonderful staff. We were starving and asked where we could eat. The concierge told us "everything closes early on Sundays" We were dismayed, but he did find us a restaurant to go to. As we walked to it, through Piccadilly Circus, we found many restaurants open, so we were good to go. […]  Our room was very generic, but comfortable, ( I would say 4 stars, because it wasn't luxurious) The shower was a poor design, as it poured water onto the bathroom floor everytime you used it. Not luxurious by any means, but comfortable with a Wonderful staff. Leer más

We loved the hotel, service and location. We could walk to many sites and we were near the underground. The only caveat was the breakfast buffet which was outrageously expensive but there were several delightful cafes in the neighborhood that served breakfast,

We cannot rave enough about our stay at the Sofitel St. James. The service was outstanding - 5 star all the way around. Friendly and helpful staff throughout the hotel - reception, bellman, housekeeping - and the concierge was invaluable with dining recommendations. The room was fashionably modern with all the amenities. Small spaces (in keeping with […] other European hotel stays), but efficiently designed to accommodate our belongings without being too cramped. You cannot beat the location. The hotel is steps from St. James Park (we highly recommend taking time for a picnic there), Trafalgar Square and Piccadilly. We would absolutely return to the Sofitel St. James on our next trip to London! Leer más

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We really enjoyed staying here: the staff couldn't have been friendlier (though it is disconcerting to be welcomed with a "bonjour" in London) and the location could not have been better: ridiculously close to fun spots and museums in the West End, and yet on a quite and protected little corner. Convenient, pleasant, comfortable - worth every penn […] y. Leer más

Great location, wonderful staff, dissappointingly tiny room, ridiculously expensive coffee

The staff were very pleasant. The room had a very modern décor. When I told them it was my birthday they left cake in my room and a rose, what a lovely surprise. Only complaint I would have is the price of breakfast, so we went elsewhere for it. Great location by St James's Park, easy to walk into central London.

This hotel is in a great location within walking distance of resaurants, theatres and shopping & sites. The staff were very helpful & rooms were excellent. I have stayed in 5* hotels before but this is by far the best.

Great "walk to" location, also very convenient to Underground (Picadilly Circus)and Trafalgar Square. Hotel service is superb, they are happy to take care of anything for you. Huge displays of fresh flowers scent the lobby. Wonderful parlor for taking tea, having a drink, or reading the papers. Live Harp and Piano players in afternoon. Rooms are very […] quiet; staff are attentive but discrete. Leer más

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We stayed in this hotel for 2 nights/three days and were really delighted with our choice. The hotel itself is not even a stones throw from Trafalgar Square. The tube is about 30 seconds walk away. The staff were lovely and very helpful with checking in , taxis and general advice for tourists. The rooms were classic and there were 2 quilts on a bed […] making it difficult to get out of in the morning. The breakfast was expensive by any means but yummy. The coctail bar was the really class and the staff excellently skilled at the making of said beverages. I would definitly stay there again on my next return to London as it was enjoyable and centrally located to most attractions. Leer más

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Just back from an amazing weekend in London with my girlfriends, where we stayed at this wonderful hotel! In a word, stunning! The hotel Consierge staff were so nice and both themselves and the reception staff made us feel really welcome! They were on hand constantly with recommendations of where to eat/drink/visit etc! Hermes toiletries in the bathroom […] was another nice touch and really made for a real feeling of quality! Seriously comfy beds provided for the best sleep after a day exploring London and all very tastefully decorated rooms. A real find! Couldn't have chosen a better location either, literally minutes walk away from everywhere and although we thought they MIGHT be expensive, black cabs were only about £6.00 to all locations and they were always waiting at the door if called! Can't wait to return and have already recommended this hotel to all our friends! Leer más

The hotel was very nice and the location is absolutely perfect. You can walk to most of the major London attractions and the Undergroud is close for anything outside of walking distance. The only "complaint" was that the service was OK and the prices at the bar/room service was rediculously high (even for London).

stayed here for 3 nights in feb '09 in a standard room and loved it..rooms are not big but are superb..bathroom was spotless and had all you would expect..bed was big and comfortable..TV was excellent and had all the channels one would want..the location is fantastic,just 100 yards from picadilly circus and around the corner from Trafalger Square..many […] tube stations nearby and a 15 minute walk from the shops in Oxford St..there are many cheaper places to stay in the area but if you can afford the extra cost then you wont be dissapointed.. Leer más

Our visit to the Sofitel St. James got off on the wrong foot when the front desk staff was completely unhelpful. The desk staff had a bad attitude and were not in any way accomodating. After waiting for our room to be ready, we entered our room and discovered that our view was of scaffolding on a construction site. We then discovered that the wireless […] internet was not functioning. We requested an outlet adapter and the person complained about the weight of the adapter and continued to complain as he brought it up. When I called the front desk, I had to argue for minutes before any accomodation was made (as I was staying on business, I required internet access and could not stay in a room where it was not working). Finally, we reached the front desk manager, who was quite helpful and transferred us to a better room. We also had a very helpful concierge named Andrew. But the majority of the staff was not helpful and was frankly rude. The location of this hotel is great and it is a nice building, but the service was not acceptable for a hotel at this price. Leer más

lovely room and wonderful service. Enjoy tea in the parlor.

Great location, would defo stay again.

Lovely, comfortable hotel in a great location - we were going to a west end show. There were a couple of faults with our room (peeling paint, grout missing around the toilet tiles), but nothing that affected our stay. The room was clean and tidy, and the staff friendly and very helpful. All in all, not the best hotel I've stayed in, but certainly very […] good. I'd stay there again without question. Leer más

Very comfortable and an ideal location. We'll be back.

Idéalement situé en plein coeur de Londres, cet hôtel est parfait sous toutes les coutures. Service excellent, isolation des chambres excellente, restauration variée et de qualité, un petit-déjeuner gargantuesque, un salon de thé où il fait bon prendre le thé l'après-midi (attention, réservation obligatoire), c'est vraiment idyllique...mais cher, le […] luxe à un prix !! Leer más