Hotel Pierre

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Hotel was very clean. Staff very a ttentive.The desk clerk went out of his way to correct a misunderstanding re. tickets to David exhibit. They initially got us tickets to the wrong exhibit but but quickly exchanged them for the correct one. Hotel very convenient to all exhibits and good restaurants.

The hotel was in a great location and the room was spacious. The staff was very friendly and helpful. I would definitely recommend this hotel.

Excellent location and huge bathroom (in Superior DBL room).

Great location !! Could walk to everything. Friendly staff. Typical breakfast offering. Great place would definitely stay there again.

The hotel might have been great, but we are dealing with a nightmare as a result of our stay. When we checked in (with our 7 month old son) we clearly told the staff we needed our car at 4 a.m. to catch our flight. They assured us it would be in front at 3:30. At 3:30, no car. The man at the front desk was useless. He told us the car was locked up (with […] our luggage and car seat inside) and could not be retrieved. After an hour, I finally got him to call the manager but at this point we were so late, there was little possibility to make our flight. I spent the hour in between trying to change our flight, he couldn't provide a phone, so I had to use my cell. End result, they finally got us into the garage but it took a wild cab ride with no car seat to get our luggage and a rush to the airport we made our flight. However, we had to travel home basically in our pjs, unshowered, frazzled, stressed and exhausted. Unfortunately, they refuse to cover any of our additional expenses ($200 in phone charges, 125 euro for no gas in the car, $250 in flight change fees) or even comp our room. While the hotel is great and in a great location, there are other hotels nearby that are just as nice, if not nicer, that have actual customer service. DON'T RISK THIS NIGHTMARE!! Leer más

The Hotel Pierre is a great find. It is perfectly located, not far from anywhere you want to walk. It is a beautiful hotel. The room and bathroom were beautiful and a good size by European standards. The bed was a little too firm for us, but after walking around Florence all day, you more or less go out right away. The staff was very pleasant, professional, […] and very helpful if needed to find a local restaurant, etc. The breakfast was not too big but it was good. The hotel is right around the corner from a large Piazza and on a couple of nights held concerts, however they were over by 12:00 so the loud music was not a problem for us. We highly recommend this hotel and will stay there again on our next trip to Florence. Leer más

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You can not beat the location, value and overall service the Hotel Pierre provided us during our stay. Roberto, the reception manager was outstanding providing us with a private tour guide to Sienna, restaurant and shopping recommendations. The hotel's breakfast was a typical European style breakfast with fresh pastries, fruits, cheese and assorted […] breakfast meats. As a hospitality professional from the USA, I would highly recommend this hotel to anyone traveling to Florence. Leer más

I stayed at the Pierre Hotel 9 years ago and was so happy with everything about the hotel. At that time, the hotel was a private hotel. 9 years later the hotel is now part of a Hotel Chain called Remar Hotel. The housekeeping is okay and the quality of the rooms are fine. However, the people in the Front Desk are downright rude, obnoxious and do not […] know the meaning of hospitality and service. Whenever they saw me they would say "you again ?" they would also slide the key to me instead of giving the key to me. Leer más

Could not be more conveniently located. Stroll to the Duomo, Ponte Vecchio, Uffizi, Piazza Republica, excellent restaurants, in five or ten minutes. Fifteen minutes on foot from the train station. Very clean, well-maintained room in the front occasionally caught the sounds of late-night revelers, but location down a side street fifty yards off the main […] street kept it quiet for the most part. Very helpful and accommodating front desk staff. Lovely lobby with a nice little bar area and breakfast room. The only place I'll ever stay in Florence. Leer más

Great hotel...great location...allowed us to check in early which was great due to travel. The room was very comfortable and close to everything in the city. Good breakfast in the morning. We would definitely book the Hotel Pierre again in Florence.

Great location, walk to everything. Hotel is as advertised in pictures. We booked a superior room which was surprisingly spacious (although no view). Shower was very small but typical for Europe. Very clean hotel and good breakfast. We'd stay here again.

Hotel Pierre is rather unexceptional in all aspects except for its location which is great. The staff was helpful but overly so. Our room was rather dreary with a view of a wall. I was travelling with my teenage daughter so we had individual twin beds that were hard (as are many we found in Italy) and not very comfortable. Pillows and linens were just […] ok. I doubt I would stay there again but I might recommend it to a first-timer to Florence because of location. Leer más

Just the nicest people wait staff desk etc. one light bulb out did not replace and could not etell if the room was airconditioned a bit warm but the nicest hotel I've been in Europe. Would definitely for back to it. My Grandson gaeit a 5 Stgar (after having stayed in paris and Prague last summer.

Great location, Clean and a very nice staff. In the center of everything and all the noise that comes with being in the center of it all. Walking distance to everything you want to see in Florence. Ask for a room in the back if you want quite to sleep. Near a Market that must remove and setup all of there Stands each Day (Before 7AM).

Enjoyed my stay at the lovely Hotel Pierre. Staff was very courteous and helpful. Roberto solved a problem with bed in room, within a very timely manner. Hotel clean and neat at all times. Breakfast was delicious and unrushed. Happy hour with Geo was enjoyable - he took great care of his guests. Only small issue, no iron available. Would highly recommend […] this hotel to anyone wishing to stay a in a very convenient lovely setting and location. Five star accommodations. Leer más

Good Hotel, superb location, service could be more friendly especially front desk.

The Hotel Pierre was an oasis of relative calm and professionalism in a sea of bustling activity and tourism that accompanies the crowded streets of Florence. Accomodations were a welcome surprise in character and spaciousness. The location was perfect to act as a central hub for access to all major locations of interest. I would definitely stay at […] the Pierre for any future visits. Leer más

This hotel was pretty good. the location was great, it was very clean, nice rooms. The staff was OK, not the most friendly people, but not rude, but thats how all locals in the service industy treated americans. i would stay here again.

Great location, very nice room and bath. Hotel staff was very helpful and friendly.

The hotel location is fantastic (10/10), the room was fine - not to my taste but comfortable and clean (7.5/10) - but the breakfast is not good (5/10) - unless you pay extra (!) and the restaurant recommendations they gave us were just average (4/10), Actually, one of the restaurants recommended was Osteria del Porcellino for lunch and it's fab (9/10 […] seriously I recommed it). the 2 other restaurants, I hated (touristy, average food, pricey... yuck) Leer más

Our friend recommended the Hotel Pierre after her family's recent visit to Florence. We stayed there two nights with our two adult daughters (age 21 and 18) and really enjoyed it. It is in a perfect location--right in the heart of Florence and about 5 minutes from the Ponte Vecchio. We were able to walk absolutely everywhere. The hotel staff was very […] friendly and helpful--they also recommended a restaurant we really liked. The rooms were comfortable but fairly plain. We would be happy to stay there again when visiting Florence. Leer más

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Because we were only spending one night in Florence, we were willing to spend a little more money on a room, and we couldn't have found a nicer, more comfortable hotel. The location was very convenient, the room and bath were very clean, and the staff was friendly and helpful. To top it off, the room and bathroom were enormous -- much bigger than anywhere […] I've stayed in Italy. It was very much worth the money. Leer más

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After a long train ride to Florence, my husband and I were pleasantly surprised at both the location of the hotel as well as the amenities offered in the room. We feel that we got more than what we paid for. Our one complaint (if you can call it that) would be the size of the shower. It was rather tiny, but the size of the bathroom itself more than […] made up for this. Finally, the location was spectacular. We were right in the middle of town, which made it easy to go back to the hotel if needed. We definitely would recommend staying here. Leer más

The Hotel Pierre is a nice hotel in an excellent location in Florence. It's close to everything and is reasonably priced. The hotel is clean, neat and well maintained but the rooms are average and are overdue for a makeover. The staff was pleasant and helpful. Our room included breakfast but we chose not to eat breakfast at the hotel after it was dissappointing […] on the first 2 days. The quality of the foods could use some inprovement, especially the fruit. My pet peeve was the TV access. Only 2 English channels and one of those was Fox News. How a hotel in Europe could have Fox News as its only English news channel is incomprehensible to me and having to watch this channel to get news of the outside world while filtering its brand of propaganda was infuriating. The management of this hotel have clearly overlooked this detail which they need to rectify with access to BBC news or another reputiable news channel. Leer más

While some might consider this hotel to be a bit dated, it was lovely. The room was good sized, by European standards. The location was perfect. We walked to everything. Most of the staff wasn't overtly friendly, but everyone was helpful, polite and knowledgeable.

Hotel has an excellent location. Very close (walking distance) to all major attractions. The hotel staff is very friendly and helpful. The rooms are also in very good condition. I would definately stay with them on my next trip to Florence.

My wife and I loved the Hotel Pierre. It was clean, very spacious (especially by European standards), had nice furniture and in a great location. We would definitely recommend it to anyone and stay there again. The only negatives were the wifi was not free (how difficult is it really to have free wifi?) and the bed was really just two twin beds joined […] together. But the bed was comfortable never the less. Leer más

When looking for a hotel to spend a weekend in Florence I stumbled across the Hotel Pierre and instantly found a winner! Located just 2 blocks from the most famous land mark in the city it is perfect for exploring Florences vast wealth of culture, architecture and night life. Although there is no restaurant in the hotel, that is not a downside as it […] is with other hotels, you will want to be out soaking up the atmosphere of the city anyway. The Staff were extremely friendly and accomodating and the room (Basic Double) was exceptionally clean and comfortable. As and when I come back to Florence I would definitely stay here again Leer más

Great location! Just one block from the central market of Florence, the Hotel Pierre is within walking distance of everything you'd want to see in Florence. It's quiet and beautiful with comfortable rooms (even if on the small side) and a friendly, helpful staff.

In this outstanding hotel, the location could not be more centrally located to anything you might wish to do in Florence. The staff is friendly and professional in a classic hospitality style. The quality and variety of the included breakfast was far beyond my expectations. The internet is charged in 3, 5, & 20, hour packages, but that is actual internet […] time not a 24 hour expiration period, i.e. you are only billed for what you use. There is no need to search any further for a hotel in Florence, just book here, you will be glad you did. Leer más

Pleasant room,helpful staff,super location

The hotel is located in the heart of Florence, within walking distance of all major historical sites. The staff was very friendly, and the room very clean. A bit on the pricey side, but overall, this was a wonderful hotel.

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We spent 3 days at the Pierre and every aspect met or exceeded our expectations. The location can't be beat. It's on a quiet street that really is steps away from literally everything. We found the staff well informed and friendly and the public rooms gracious and comfortable. Our room was well decorated with excellent fixtures including a very comfortable […] bed. (not always the case in Italy). Overall we had an excellent experience and look forward to returning on our next trip to Florence. Leer más

The Hotel is in a great location, 5 mins from the Duomo, Ponte Vecchio and the Uffizi. Close to shopping too, so its really convenient to drop things off at the Hotel during the day. The room we had was a bit small but sufficient for our 4 nts stay. Continental Breakfast was provided, but for extras the price was a bit steep at 3Euros for an […] egg. Leer más

excellent location, staff was very helfpul, room very nice -- 3 people stayed quite comfortably. worth the stay -- would definitely stay here again.

We recently traveled to all the major cities in Italy. This was our favorite hotel along the way: the rooms were large, the service excellent and the location allowed us to walk to all major attractions. I highly recommend this hotel. The price was somewhat high, but I think worth it.

This hotel is well located on the North-Side of Florence within a few minutes walk of the Duomo, and near to one of the prime shopping streets. The room that we had was unusually large for an Italian hotel and the bathroom was also well sized. (Although my friend, whio had stayed at the hotel before, said not all rooms are as large). The staff were […] extremely helpful and cleanliness was good. The breakfast was satisfactory but not inspiring, however certainly acceptable for the hotels rating. Would definately go back and stay in this hotel again for good service and great location for the price. Leer más

Clean, comfortable, central, only drawback was very poor quality hairdryers.

Central location. Quiet. Very clean. Good bathroom. Only dissapointment was that you had to pay for wifi. Otherwise highly recommended hotel.

Hotel was reasonably priced, had a great location, and breakfast was provided. The staff was friendly and helpful in every way. Room was not large, but well appointed and clean.