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Comentado por un huésped de Hoteles.com el 24 ene, 2012.
Este huésped no dejó ningún comentario.
"Muy recomendable"Comentado por Carolina, de"Punta Arenas, Chile", el 23 ene, 2012
Muy buen servicio, el staff muy amable
"hampton dowtown muy buena ubicacion"Comentado por un huésped de Hoteles.com el 8 ene, 2012.
muy satisfecho
""Comentado por un huésped de Hoteles.com el 4 ene, 2012.
Muy bien hubicado, limpio, tranquilo, muy agradable, las habitaciones muy amplias, estuvimos 5 personas y un espacio muy amplio para todos, MUY RECOMENDABLE
"Buen hotel"Comentado por un huésped de Hoteles.com el 30 dic, 2011.
Buen hotel, con los servicios necesarios y exactos para lo que necesito. Definitivamente regresaré
"We love staying at Silver Cloud Inn in Redmond, WA"
We love staying at Sliver Cloud. Great location. Close to family. We will see you again this weekend. Thank you,
"Silver Cloud in Redmond"
Great stay, quiet area, easy access to all Seattle hot spots. The breakfast is secong to none in the Continental category. Friendly staff and would stay there again in a heart beat.
"A Shocking Surprise"
The hotel looked great when we arrived late at night. The room looked fine, but we had 3 unwanted guests - 3 large spiders. They need to do a better job of pest control.
Thank you very much for letting us know about your not so satisfactory stay at our hotel. I can understand how shocking and unpleasant it must have been to find spiders in your room. Please accept my sincerest apologies for the discomfort that we caused you. I have asked our pest control company, my maintenance and housekeeping teams to do a thorough check on the guest room that you occupied to make sure that this does not happen to any of our future guests. Our pest control company does regular rounds of our hotel and usually does a great job ensuring that all kinds of pests are kept away from our property but we promise to do a better job with our pest control system. Again, my sincerest apologies for the discomfort. We hope that you will come and visit us again to see the improvements that we have made with our services and facilities.
1 respuesta de Silver Cloud Inn RedmondEste huésped no dejó ningún comentario.
"Nice stay"
Good stay.... except that the price is pretty expensive for what you get.
I am Always impressed with Silver Cloud and try to stay at one whenever I need to. This is the first time they didn't get all 5's because I spied some black curly hairs in the corner of the bath room which I cleaned up before my wife say them or it would be the last time we stayed at this hotel. I'm a little more forgiving.
Thank you very much for sending us your feedback about your most recent stay at our hotel though Hotels.com for. We are very glad that you have for the most part enjoyed your stay at our hotels. We would like to apologize for the housekeeping issue that you had during your most recent stay in Redmond. It is always our goal to make sure that our guests always find perfectly clean and comfortable accommodations and it looks like we failed you this time. We have spoken to our Executive Housekeeper and recently had a meeting with all housekeepers to remind them about their role in keeping all our guests 100% satisfied. I am also thankful that you are very forgiving and am hoping that you will come and visit us again soon. We truly appreciate your feedback. It is through comments from valued guests like you that we are able to improve our services and facilities.
1 respuesta de Silver Cloud Inn Redmond"Silver Cloud Inn, Redmond, WA"
The staff was very accommodating and personable. Breakfast was great...not your usual cold continental fare. Our room was very clean; nice big flat screen TV and comfortable king bed. Right off Hwy 520, close to everything!
"Nice"
It was a nice room. Close to the freeway so it made it easy to get to places in a timely manner. The staff was super friendly, very helpful and cheerful.
"Close to but away from the city - fabulous!"
We really enjoyed our stay at the Silver Cloud Inn in Redmond. We found our beds very comfortable, the room had plenty of space, the indoor pool was a bonus for our daughter, and the breakfast in the morning far surpassed what we've seen at other hotels. A great place for a great price - totally recommend it!
Este huésped no dejó ningún comentario.
"Silver Cloud Redmond WA"
Excellent room, great breakfast
"Need Improvement"
This Hotel is well priced, Good breakfast. Room size is not bad considering amount of money you are spending. However, bouncy beds and noisy air conditioner kept me awake and I was surprised when I was told that they don't have any security personnel on site and break inns have happened in the past.
Thank you very much for taking the time to send us your feedback through Hotels.Com. It is through comments from valued guests like you that we are able to improve our services and facilities. I apologize for the discomfort and inconvenience that we caused you because of our bouncy bed and noisy air-conditioning unit. We actually are in the process of completing our bed replacement program and 95% of our guest rooms are now furnished with mattresses exclusively designed for the discriminating taste of our Silver Cloud Guests. We are expecting to complete the rest of the project in a few weeks. I have also given instructions to my Housekeeping and Maintenance teams to make sure that all air-conditioning units are functioning properly and efficiently. Although we do not have a Security Department, please be assured that Managers conduct security rounds twice a day and our evening staff does the same when the shift changes at night to ensure that our property is safe and secure at all times. I have been the general manager of this hotel for almost six years and there have been no reported break-ins in the guest rooms ever since I have been here. We also have developed a very good relationship with the police department of the city of Redmond and they do their rounds of our parking lot on a regular basis both during the day and at night. Again, I thank you for your feedback. We hope that you will come and visit us again to see the improvements that we have made with our services and facilities. Sincerely,
1 respuesta de Silver Cloud Inn RedmondEste huésped no dejó ningún comentario.
Este huésped no dejó ningún comentario.
"Great hotel at a great price"
The Silver Cloud is an excellent choice for anyone looking for a moderately priced hotel in the Redmond area. Clean, quiet rooms and breakfast is included.
I really like Silver Cloud. Nice rooms, good breakfast, the only negetive comment I have is on the gym. I could not figure out how to get the tread mill to work and the bicycle seat would not adjust to my height. Really just minor stuff but would have made my visit perfect. Thanks
"Redmond visit for son's graduation."
The room was spacious and the beds very comfortable. It was a bit expensive for me but they had free internet, free parking and inside pool and Jacuzzi. I really wanted the Jacuzzi so I thought it was worth it. The jacuzzi and pool were out of commission on the second day, (disappointed). They're giving me a voucher for a future stay. (happy). Overall […] would recomend this hotel. Leer más
"Silver Cloud Inn Redmond, WA .. Great hotel"
Great staff, clean n very spacious room. It has refrigerator, and microwave. Big flat TV.Everything is included, breakfast, internet, parking, and close to shops, grocery and restaurants. Check out time is 12 pm. Which is about 1 hour later than most hotels. Nothing to complain only compliments.
"Silver Cloud Stay"
My husband and I were not familiar with the area of town we needed to be in so I just took a chance. We loved our room. It was clean & quiet, the bed (King Size) was very comfortable and the check in desk was quick and efficient. We went to get some breakfast @ about 10:30am on Sunday and there was not much to choose from so a little disappointed there […] but other than that, we may even stay there when going to Seattle next time. Leer más
"Good room, good price"
Like most Silver Cloud Inns, this one is in great condition. Clean rooms, 42" LCD, pool and a good breakfast. Always had good experience with their hotels.
"Seattle March Break"
The hotel was a very good value for the dollar. We were two families staying in Seattle for March break with the kids. So we were looking for a hotel with a pool, free parking , free breakfast and relatively close to the sights (20 minutes) and clean. I was corncered at first going with an unknown hotel names (at least to me) but everything turn up […] out better than planned. Both families were very happy with the hotel, service and 5 factors listed above. Leer más
"Silver Cloud Inn - Redmond"
Great hotel !! Very convienient location, lots of restaurants close by. Staff was very helpful, hotel very clean and breakfast was great.
"Great Place Nice people A!!"
Great! quiet place. Nice people , nice Inn with all the things you need, but just a little bit far from anywhere, except the FM market
"Nice, clean, spacious rooms!"
This is our second time at this hotel. We visited again because we enjoyed it so much the first time! Nice, spacious rooms. Love the large flat screen TV and the large open double sink area. We like the fact that the pool was open until 11pm so the kids could swim after we returned to the hotel at 9pm. The breakfast is always a nice touch. The only […] recommendation I would have based on this stay is that they keep a better eye on the breakfast tables. We had a hard time finding a place to sit, although I am sure many tables had already left but did not clean up after themselves. Also, the eggs were gone, syrup, coffee, creamer, and many other items we had to wait for. There was no one on hand available to ask and the front desk was busy. Other than that, we would stay again simply for the nice clean rooms and pool! Leer más
"Silver Cloud Inn Redmond, WA - we'll be back"
When trying to satisfy a late teen and a five year old while travelling, the pool/hot tub, wi-fi, and kid tv accessability worked for all of us; it didn't hurt that a tasty hot/cold breakfast got us off on the right foot with choices for everyone. Redmond rates are more family friendly than the immediate Seattle area, yet the location is so close to […] all the local attractions. Leer más
Este huésped no dejó ningún comentario.
"Nice but noisy"
A nice business hotel: functional lobby, well-appointed room, good breakfast, excellent value. Only problem was an extremely noisy and marginally-effective heater/AC system (in room 324) that kept us awake. Hope they fix it instead of just give it to one-night stays....
Thank you very much for taking the time to send us your feedback through Hotels.com. We are very happy that overall you were pleased with our services. Please accept my sincerest apologies for the noisy air conditioning unit in your room. I have asked my Maintenance Engineer to check on the unit, repair it or replace it if necessary. No guest of ours, whether they are one nighters or long term guests, deserves to be deprived of their sleep because of a noisy air conditioning unit. It is our goal to provide our guests with clean and comfortable accommodations at all times.
1 respuesta de Silver Cloud Inn RedmondThe hotel was GREAT! The breakfast was the best we've had in quite some time. The food was very fresh and plentiful. We will definately stay here again, even if we can't get such a good deal on the price!
"Great stay!"
Great service, clean room, and very convenient location. Thank you for a great stay.
"Silver Cloud Inn Redmond"
I have stayed at this facility several times. I was greeted at the front desk by a charming person that remembered me and my preferences from prior stays. She made me feel welcomed and appreciated! Great staff, room & facilities!
"Silver Cloud Inn Redmond"
Overall i was very pleased with our stay in fact i booked my next stay to Redmond there as well. The only complaint about the location was that the spa was out of order when we were there. The beds were good, the room was clean, the breakfast was good. My favorite thing about the hotel was how quiet it was, my daughter is a competitive gymnast so we […] are constantly traveling and staying in different hotels, my biggest complaint is usually how much noise I have to put up with in the room from either the nearby highways, airports, railroads,or just other guests with no respect for others, none of this is an issue with this hotel Leer más
Este huésped no dejó ningún comentario.
"Going to the Microsoft campus? Great place to stay"
Concierge was helpful finding area restaurants. All staff well-versed in customer care, even to the point of being able to easily have them ship back a coat left in the room (If you've dealt with hotels over the phone, after you've left, about this kind of issue, I'm sure you know it can be quite a hassle-- Not so here). The shuttle to anywhere on the […] MS campus was quite convenient as well, and scheduling it was a breeze. The only slight deduction on the rating was for a shower stall that was the squeakiest I've ever been in, to the point of me eventually forcing myself to not move my feet while I was showering. Overall a great place, and a great value for the rate. Leer más
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"Great resources. Hot tub included!"
My husband and I just stayed one night here to get out of town, and we had no complaints! The bed was big and comfortable, and the room suited our needs nicely. The thing that I love about hotels is their resources to the local restaurants, but with the Silver Cloud Inn, they had 50-100 restaurants in a magazine with the restaurants entire menus, business […] hours and phone numbers. The husband and I are both food people, so we really loved that! Wish we could have stayed 20 nights and tried our top restaurants. The complimentary breakfast was also wonderful - we didn't go wanting! We'd definitely stay here again. A low price and a very comfortable stay. Plus you don't have to battle through Downtown traffic! Leer más
"Walk to the Microsoft Campus, or take the shuttle"
Don't let anyone tell you that you have to stay at one of the more expensive lodging options in the Redmond city center and rent a car. The Silver Cloud is about a 20-minute walk right to the front door of the Microsoft Conference Center along beautiful tree-lined streets. Just check the rain forecast and prepare accordingly. Don't feel like walking? […] Arrange for the hotel's complimentary shuttle to drop you off and pick you up. Although the hotel is amidst strip-mall heaven, it is walking distance from dozens of great ethnic restaurants ans shopping options. The complimentary breakfast is substantial and the rooms are large, comfortable and quiet. I highly recommend this hotel for those traveling to Microsoft. Leer más
Hotel was very clean- housekeeping is to be commended. Breakfast was wonderful. The indoor pool and spa were very clean and in good repair
Este huésped no dejó ningún comentario.
"Silver Cloud in Redmon Wa"
The staff was very pleasant. I liked the breakfast bar as it made it convenient to travel for the day. I was very happy with our entire stay.
Great stay. Hotel was what we wanted. We liked our room, enjoyed the pool, and the breakfast in the morning was goo too. Hot tub was out of order, but things happen so understand.
"Silver cloud inn Redmond"
Excellete hotel for business trip
"Just the Right Distance to Downtown"
The Silver Cloud is a comfortable, clean, and welcoming place to stay if you are visiting Seattle. The staff and accomodations are just right and the breakfast is the best I've had at any hotel with plenty of staff working hard to keep the offerings available to all. I stayed with my two children and we made several trips to Downtown Seattle while there. […] It was a pleasant drive across some water and then bang- you're right there at the needle in ten minutes or so. It was just right. Leer más
"Way more than what we expected!"
Professional staff, comfortable and inviting lobby, comfortably well layed out rooms, excellent complimentary breakfast. We were very happy with our stay!
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Este huésped no dejó ningún comentario.
"Good Hotel"
We were impressed over all with this hotel its location was good, and it meet or surpased our expections. The breakfast was good.
Este huésped no dejó ningún comentario.
Este huésped no dejó ningún comentario.
Este huésped no dejó ningún comentario.
Este huésped no dejó ningún comentario.
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