Fairmont The Queen Elizabeth

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If you want a Hotel close to everything, well this is the Hotel to stay at.

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The Fairmont Queen Elizabeth proved to be the perfect hub for our Montreal adventure. It was in a convenient central location and had all of the amenities we wanted. The service was exceptional and the hotel staff was always friendly and quick to accommodate our requests. I would recommend this hotel to anyone.

I would not recommend this hotel. It needs to be redone. For the money it is like staying at a motel- why pay this much for motel like rooms. The room was small, the wallpaper was peeling the bathtub was peeling. They charge extra for everything. $20 a night for parking, $16 for 24 hours of WIFI. The place is a rip off. I would rather spend a little […] more for more modern amenities with included WIFI and parking. Leer más

The hotel is conveniently located at the train station and a 10 minute walk to downtown or old montreal. The staff are excellent, the pool and health area are clean and well kept. The room was dated, the tub and sink had paint chips and there were some overall maintenance issues.

This was a nice hotel, in a great location - seconds from the train station and not too far from restaurants/night life/shopping. However, for the price of the room and the reputation of the hotel, the fact that they charge almost $14.00 for Internet use is appaling. Even cheap hotels now-a-days offer free internet. The fact that we couldnt google […] nearby restaurants to meet our dietary needs was quite frustrating. It was a nice hotel, but I don't think we would stay there again. Leer más

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I mentioned to an employee that there seemed to be a problem with the mini-fridge. He opened it and realized there was an ammonia leak. He called the service manager and mentioned the problem. He then handed the phone to me. It was the lead front desk clerk who asked me to come down. I was given a new room and it turned out to be an upgrade. During […] the rest of my stay employees would ask me if I was doing okay, if there was anything else they could do, etc. I can't praise the staff enough. Sure, it costs a bit more, but the hotel experience and location make ut worth every penny. Leer más

this was a last minute hotel stay...we were very pleasantly surprised at the plushness of the lobby and the cleanliness and comfort of the room. The rooms are 'compact', but they are very well appointed. Must point out the EXCEPTIONAL staff at the front desk and housekeeping. They all went out of their way to assist us and were very friendly.

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This hotel is very nice and close to everything!

My wife and I attended this hotel for our anniversary. I was amazed on how easy it was to get to the hotel from the train station. Shopping centres were also easy to access from the elevator and no jacket was needed considering the colder weather. All staff that we encountered, were able to speak English very well, which made us pretty comfortable considering […] that our French is rather rusty. Overall a great stay and I would consider staying at this hotel again, if we plan on making our way back to Montreal Leer más

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We stayed at this hotel in the middle of frigid Montreal January. Outside, Blvd Rene-Levesque can feel a bit desolate, but in one block you're on the more happening Ste. Catherine. The hotel is also connected to the underground city, which is extremely convenient. The rooms are very clean and comfortable, although the black tiles in the shower stall […] are definitely dated and the TV is not HD and is set in a low cabinet that is a bit hard to see when lying in bed. While we were there, the hot tub was broken, which was a disappointment, but the gym facilities are quite nice. Leer más

Was a great hotel, perfect area. Allowed me to walk right to the Canadiens game underground in blizzard.

The quality of the service of the hotel staff was great. The were very helpful and knowledgable as it was our first stay in Montreal and places to visit. One of the major issues was the quality of service at the beaver Creek Lounge located within the hotel. I would never recommend this restaurant/lounge to anyone visiting however go to the other restaurant-Le […] Montrealais or the The Keg across the street. Based upon our experience I would recommend the hotel and do not hesitate to approach the staff as they do take the time to listen and answer your questions/issues. Leer más

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Beautiful hotel in a great location. Metro, train station, food court and shopping center right under the hotel (underground city) and very close to the Eaton Centre, which connects with other malls and metro stations. Only drawbacks: $17 daily for wi-fi and $28 daily for valet pkg, which is the only parking choice; also, no kitchenette or microvawe […] available. Besides that, excellent location, hotel and service. Leer más

very convenient location and it's right underneath the gare central (metro / VIA). the only hiccup was that our room's heater stopped functioning on the first night. it's not a huge deal because the comforter / blankets were VERY warm

The desk staff are super courteous and the hotel was clean. There is a charge to use the internet (when it is a free option today at most budget hotels and even some McDonald's restaurants). I don't like to be nickeled and dimed over small luxuries like internet access! I seleceted this hotel because the windows open and it is mentionned in their hotel […] description. I have severe asthma and the fresh air suits me better. Their AIR CONDITIONING would not shut off! I called room service to adjust the thermostat to correct this. No one ever showed up. I left the hotel wheezing. So my expectations which were low, were not met. I will not return. Leer más

I love this hotel! Service is amazing and it is just one block from Saint Catherine. The rooms are a little small but comfortable and luxurious. I thought the price was great!

What a delightful hotel! We would definitely stay there again!

we had a great time staying at the hotel. the concierge staff were amazing and very helpful. everyone was pleasant!

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Excellence! Everthing about the hotel speaks of excellence.

This was the first time we stayed at Fairmont The Queen Elizabeth. It was so comfortable and all of the staff were superb. I would stay there again and would most definitely recommend this hotel to all of my friends and family.

The hotel is beautiful; well situated in the heart of Montreal, with quick access to shopping, transit, and restaurants. The hotel staff were pleasant and professional. Well worth the investment!

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First of all, this hotel has fantastic service. The check-in and check-out process was fast and courteous, and the concierge couldn't have been more helpful. My issue with this hotel was with the room. Twice I was given towels with smudges on them that looked like makeup or dried blood. The bed is also really, really hard. The bedding is luxurious, […] with down comforters and very comfy pillows, but the mattress ruined the experience. Overall, I couldn't wait to leave. Without a good night's sleep, the other parts of the stay can't be salvaged. Leer más

The rooms are small, the front desk is inadequate, but it is a lovely and convenient hotel

We stayed here for a weekend in November. It is very accessible when arriving by train. It rained most of the weekend but that was not a problem because the hotel is connected to Montreal extensive underground pathway system. The front desk was very helpful and accomodating when my elderly father forgot his can at home, they provided him with one to […] use. Leer más

the coffee shop was not up to the standards of the hotel

the traffic is very convenient.we were going to travel by VIA the next day morning,the station is just underground.the room is small.

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My short stay for the family Renion was very nice. Would definately recommed this Hotel for anyone. Everything in walking distance and the staff was very helpful.

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No complaints except that the bed could have been more comfortable. very hard surface.

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We were surprised that most resturants and stores were closed for the entire Labor Day weekend which was most of our stay. We were there Friday, Sat., Sun. and Mon. Luckly we got our soveniers on Fri. It makes me wonder why we paid higher hotel rates when there were fewer servicies available. I have been to Montreal many times (with my late husband)so […] I know how much there is to enjoy. This was my sister's first visit and she was less impressed because of the unavailability of the things I mentioned, and others. I will have a difficult time getting her to return. We did take the Grayline Tour but the shopping was sorely missed. Leer más

Lovely hotel, staff extremely friendly and helpful. Room was very comfortable and we had a great breakfast. The hotel is perfectly located for the Railway Station. There is a side entrance that leads directly to the station.

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I have stayed in the Queen Elizabeth on many occasions. My recent visit saw several things which I would not expect form a hotel at this level: all dealings with the check-in counter took far longer than they should have. Having only one staff member on duty at the mid-morning check-out time was inexcusable. There were also some cleanliness issues with […] my room: towels that had a very noticeable rood (curry); trash that had not been emptied; towels that were re-hung (on a several day stay) which were obviously dirty and in great need of replacement. I would not expect these things to occur in a property such as the Queen Elizabeth. Leer más

Magnificent hotel in the heart of the city

good location to subway, pleased that the front desk suggested we go to the money exchange place and we were able to get a better exchange rate than there at the hotel and we were then able to enjoy the great breakfast buffet.

Firstly, we weren't given the discounted rate advertised and paid $40 more for the night's stay. Secondly, our room still was not available to check in at 4:20 p.m., so we were given another room that didn't have 2 beds, and weren't offered a later check out or anything complimentary.

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