DoubleTree by Hilton London West End

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Es un hotel muy céntrico con una gran cantidad de servicios en los alrededores y muy cercano a las estaciones de metro de Holborn y Russell Square. El buffet de desayuno está muy bien y el hotel lo están reformando de nuevo después de la adquisión por parte de la cadena Hilton. Ya he estado dos veces en este hotel y pienso volver en mi próxima visita […] a Londres. Muy recomendable. Leer más

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First impressions, very good. Nice touch with the warm cookies. Room was very clean however a little cold, could not get the thermastat to work. The hot water was luke warm. Apart from that all good. Upgraded to include breakfast for only a small price which was great for two of us,lovely selection of breakfat items. ideal for a night or two in the […] West end. Hot water would have made it better though! Leer más

Spent 2 nights in london, Hotel and Staff were top notch Location is central for shows in West end and Shopping is within walking distance also tube stations were close to get access to the Rest of London really enjoyed my Stay have recomended this to friends already hope to return soon Thanks

A great place to stay. Only one comment. For those who go to a west end show and can't get back in before 11.00pm, it would be nice if the bar, that still serves drinks, could serve small snacks, i.e. cheese and buscuits, rather than have to pay £4 for someone to bring it to your room, Therefore, we went without.

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A very clean, modern hotel. We had a double deluxe room which was spacious and spotlessly clean. Breakfast was very good, plenty to choose from. The hotel is about a 15 - 20 minute walk from Piccadilly and other main areas.

we stayed for one night could not fault it . the staff were exallant , the breakfast very good would stay there again

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This is a lovely hotel situated between Holborn and Russel Square tube stations, so with easy acces to both the central and the picadilly line. I really liked this hotel, the warm welcome cookie, the spacious room, very service-orientated staff and good beds. If I had to say anything against it, it would be that the walls are quite thin and therefore […] it can be quite noisy. Leer más

Smaller Bloomsbury hotel, recently renovated, very close to the British Museum and very convenient to tube and bus lines. Quiet comfortable room nicely but simply furnished (even a wash cloth, a rarity in the UK). Good staff assistance with directions, taxis, etc. Nice bar. Only complaint: one elevator out of service.

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The Doubletree West End was perfect for our week of exploring London. It was a clean, comfortable hotel. The staff was helpful, particularly the desk staff. We loved having an electric teapot in the room. The hotel is just a few blocks away from the British Museum and Holborn tube station. With a 7 day travelers pass, it is easy to catch a bus or tube […] to almost anywhere you'd want to go. Covent Garden is also within walking distance. My daughter and I felt very safe in this neighborhood, even when we'd go out alone to one of the local coffee shops etc. This was an excellent base for our visit to London! Leer más

The service was good and the hotel was clean. the bar food was good. the rooms were very small and because of poor sound insulation, you could people moving around around you in the different rooms and corridors - dont expect a sleepin, because of the poor insulation and the doors bang shut....the air conditioning is terrible....it is a type that is […] normally installed in offices....takes ages to warm up...very drafty and so not comfortable to leave on....water was not very warm for shaving....room card access system keep failing......overall very dissappointing... Leer más

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Very warm welcome with warm fire and warm cookies at reception! Very nice, modern clean room and bathroom. Comfy beds! Room very small compared to most hotel rooms although this is expected in central London and for the reasonable price. Unfortunatley the room had thin walls so could hear others closing their room doors and making noise in the hallway. […] Overall would definitely recommend. Leer más

Simply put, there have got to be other hotels in the same price range with better service. Check in was annoyingly late as they apparently allow late checkout up until 4pm. Tried to order room service and the first call went to someones cell phone voicemail. Second call got through, but we could apparently only order like 2 sandwiches on the menu. Why […] bother having 24 room service as an option? Pret is 4 doors down, which is what we ended up doing. They screwed up the "upgrade for less" options we had and tried to double charge us on our way out. To top it off, there was some sort of event at the hotel that had a DJ. I can understand running until 11:30pm or midnight, but being forced to listen to a crappy DJ until 1am was ridiculous. They didn't cut the DJ off at 1am like they said they would. We had to call down and ask them to have him stop so we could sleep. Bottom line? Don't bother. There are plenty of options in the area and many closer to the tube stops than this one. We chose it as we've had good experiences at other DoubleTree hotels, but unfortunately this one came to embody everything Americans expect in the service industry in the UK which is that it's Non-existent. Lesson learned. Leer más

AC and heat didn't work. Staff didn't move me. When I left a belt in my room the staff said they check the room for it but couldn't find it. I ask the maid who threw it in the garbage. The shower is so small that you nee to turn side ways.

Decent location for walking to Bloomsbury, Covent Garden, theatres. My single room was very small, smallest single I've had in London. 15 pound daily charge for internet, that was wireless and extremely slow.I never got maid service going into my second day. Luckily they had left the service closet open so I grabbed new towels. It wasn't horrible, but […] I wouldn't go back unless I had no better choices available. Leer más

Comfiest bed and quiet hotel room

This hotel has a great location. Room was very comfortable and clean. But there was no free Internet and no ability to make coffee or tea in the room.

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We found the hotel very good for location, service. comfort and cost. Personally the decor was a little overdone for our taste but we found the room very comfortable and clean. The breakfast was excellent as was the service. I would revisit .

Beautiful hotel after arriving back from a contiki tour a nice hotel was a god send and just down the road from contikis drop off point!!!

Warm welcome, good room, attentive service and great breakfast. Everything you could want for a short stay and ideal location for shopping and the theatre.

Overall nice hotel. Good breakfast buffett (mine was included). Near the British Museum but seems to be a quiet a neighborhood in terms of night time activities.

this hotel is in a great location. rooms are a little small but to be expected in london. good, clean bathroom.

Great location very close to Russel Square underground. Very friendly staff at hotel also hotel food was excellant.

Great location - very close to trains/underground plus easy walking distance to covent garden/soho for nights out. Very helpful friendly staff. There are some renovations going on but of no impact. Brilliant breakfast and fab cookies on arrival!

Building works affected our opinion which on the whole was satisfactory. A rear facing room with a view of the park meant it was quiet and peaceful. Room recently refurbished.

Hotel under renovation, staff does not care about checking if everything works in the room: no light in the bathroom, no airconditionning, rotten board under the bathtub. Fire alarm went off randomly several times. Slow internet service difficult to obtain. Staff has problems with communicating and forgets to smile. They are not capable to solve problems […] and refer to international phone service. Leer más

The hotel was very clean and modern. The mattresses was extremely comfortable, and the bathroom was nice. The location was very good, located midway between the Russell Square and Holborn tube stops, and only a ten minute walk from Picadilly Circus area. My only complaint goes to the size of the room, which was quite tiny for two people. The entire […] room was about the size of two queen beds, and half of that space was occupied by one of them! Leer más

Location excellent. Staff were very helpful. Breakfast very good. Renovation work continues at the hotel during the day times (messages are clearly displayed as to what will take place where and when). It did not affect me as I was there only briefly.

The only drawback was that the hotel was finishing renovations during the last week of July and still smelled somewhat like fresh paint. The location is ideal for the British museum and the British library. There are plenty of moderately priced restaurants on the same street. Some people might shy away from this street because one of the London bus […] bombs went off a couple of blocks away. Don't avoid this lovely location for that reason. This appears to be a very safe neighborhood. Leer más

The hotel staff was helpful, but the rooms smelled of paint and it was a bit overwhelming. We slept with the fan on all night and windows open. Once remodelling is complete it should be a nice place to stay. The lobby and dining areas are finished with remodelling and look nice. The food was good.

My teenage daughters and I experienced our first time in London recently. We were returning from France and did not know what to expect of this hotel. We were more than pleased to see the surrounding area and location of our hotel. The staff treated us like family and the room was quite clean and comfortable. Being by train station and cogent gardens […] was a huge plus. The price was a bargain for superb service. We will return. Leer más

Hotel was lovely and staff made us feel very welcome. Room was very clean. Would definitely stay there again.

Good rooms, convenient location, helpful staff.

Excellent location and excellent hotel. Would definitely stay again

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I had the chance to stay in 3 places in London because hotels were full and I had to change. The service at the DoubleTree was fine and I like to get points but the room was small and the hotel was under some construction. Not that the construction was noisy just some hallways and such were just not pretty to look at. Seems this should warrant a discount […] or at least a warning when making the reservation. It is certainly posted inside the hotel itself. Leer más

This hotel is under construction and they try to hide this fact. Lobby looks nice and nothing was mentioned upon check in. A note on desk in room states work starts at 9am and our room has no air conditioning. Also, no hair dryers in rooms. None of this was stated in any of our research on hotels.com or Hilton.com. Old english hotel bought by an Arab […] group. Staff wasn't much help and didn't seem knowledgable about London. Talked to many angry guests in lobby. Leer más

The hotel was well located for a walking holiday of the west end, The tube station was only 10 minites away for farther excursions but if you are content with the west end the everything is acessible by walking. The hotel is at the end of an extensive upgrade so there were signs of builders but it didn't affect the stay. The only minor irratation was […] that the air conditioning appeared old and worked only on one speed so it did become quite warm the first night. The staff were very friendly and courteous. I would definitely stay again Leer más

The hotel has a great location very close to tube station which is well connected. Overall the hotel was good.

This hotel is close to everything. I loved the location and have stayed here 3 times in the past 5 years. The rooms are an excellent size for Europe. I'd recommend to anyone!

Stayed for 2 nights in June. Very pleasant welcome on arrival. Bit disappointed with ongoing building works as we were not informed of this when booking the room. Otherwise, it was a very pleasant hotel in a very good location.

This was the first of 3 hotels we stayed at in London and it was by far the smallest...like a closet. The bathroom was nice and nearly the same size as the room. The worst part was the air conditioning...it was on, but seemed to do nothing to cool down the room. Room service food was not worth the price, but we should have gone out to one of the many […] cafe's nearby. Also, the credit card machine at the bar didn't work. Overall I would not recommend this hotel, but the location was great and nearby Holborn underground station. Leer más

We booked the 2br "apt" expecting luxury - this was in the unrenovated part of hotel, old, scuffed, and with construction going on the whole time. Tiny "kitchen" with virtually nonfunctioning minifridge. The loft bedroom upstairs was swelteringly hot- we complained several times and were told everything was working fine, but our room was unbearably […] hot. Newer part of the hotel looks nice enough, but what we stayed in did not seem up to usual Doubletree or Hilton standards. Perhaps if we'd been TOLD ahead of time about construction, we'd have booked elsewhere Leer más

The location of this hotel was perfect for us to be able to dash in and out of the British Museum at our convenience. The room was clean and comfortable and we appreciated the air-conditioning on the hottest weekend for some considerable time. The staff were courteous and efficient. This was the ideal place for people like us who wanted somewhere clean […] and comfortable to stay the night that would fit in easily with all the activities we had planned. Leer más