Raffaello Hotel

Justo lo necesario. Habitaciones pequeñas tipo europeas pero muy limpias. Recomiendo el restaurante italiano del hotel... de lo mejor.

Muy centrico y excelente hotel

El hotel está muy bien ubicado junto a Hankok Center una de las principales atracciones turisticas, a una cuadra de Magnificent Mille y a dos de Oak Street y zona de restaurantes y bares. El Hotel esta remodelado, las camas deliciosas el baño todo nuevo, lo unico malo es que no servia el aire acondicionado y morimos de calor, por otro lado la gente […] del Front Desk cero participativa, al pedir recomendaciones hasta de mala manera. no tienen la mejor actitud, los bell boys y las señoritas de limpieza si muy amables. Leer más

Increíble ubicación por un precio bastante justo, sin embargo el servicio es bastante frío y tardado en el front desk así como housekeeping. Muy buena estancia a pesar de eso!

La habitación en la primera planta e interior se oia ruidos de las maquinas, pero muy amplia.

Las personas del front desk no se destacaron por su amabilidad. El baño excesivamente pequeño a pesar de estar en una suite. Sumamente incomodo el no tener servicio de desayuno en el hotel. La localización del hotel es buenísima, solo por eso recomendaría el hotel a amigos.

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What a find! Number ONE in service by personnel, from the front desk to the restaurant to the cleaning crew. All very professional in appearance and actions. Warm and inviting. Very authentic Italian. Thank you for a wonderful stay.

The hotel is right beside the Hancock tower and that's a big plus if you want to visit the observatory early in the morning. The room was big, confortable and well manteined. I really enjoyed the big shower and brewed my own coffee in the morning (there was a coffee maker available). Getting to the airport is easy via CAT (train). Just walk 2 minutes […] and get the red line to Jackson where you switch for the blu line. Only 2,25 dollars. Would recommend. Leer más

We had a double bed room. Was very nice room. Small bathroom. Hotel is in a great place, wonderful old hotel which has been well taken care of. Only criticism would be that the lobby bar is really an afterthought. Poor selection of wine, too small and very drafty in the winter.

Nice and clean hotel, good location, I'll return for sure.

First rate friendly service and a simple relaxing stay in a busy city!!

Great hotel I was there for work and found the room Relaxing with all the comforts of home. Only downside They don't list how go get there via public transit. This would have been. helpful especially since they are several blocks away and you have to change lines ( blue to red)

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Room 1501 is nice and quite comfortable. However, as someone else said in a review, the push in knob on the toilet is almost too hard to push for a woman's strength. And, to get to the bathroom, everyone has to come through the bedroom even though there is a Murphy bed and a sleeper sofa. There is only one sink in the very small bathroom. The restaurant […] downstairs is amazing italian food. Their service and food were as good as it gets! Pricey, but worth every penny and then some. Leer más

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I stayed at the Raffaello in December for a "Girls Weekend". It was a great location. Also, we had lunch in the Hotel's restaurant, the atmosphere was a little sedate, but the service and the food was excellent!

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This hotel exceeded our expectations! Beautiful, spacious room with 2 double beds. We asked to move our room away from ice machine and were moved immediately, no hassles. Bathroom a little small so only 1 person fits at a time but that was fine for us.We spent 3 nights here and all staff were very friendly and helpful. Doorman was polite and courteous.Maids […] very obliging to give us additional coffee refills. Overall, Excellent. Leer más

Very kind staff, helpful..from front desk staff to cleaning staff to bartender to doorman. All extremely helpful. The manager upgraded my room to a suite without any extra fees!

The hotel staff were all wonderful and the accomodations were very good. The location is just a couple of streets from Lake Michigan, near Navy Pier and close to shopping and good restaurants.

Nice boutique hotel. Great location - one block off Michigan Ave, next to Water Tower Place. The room was nice but got hot at night. Otherwise, no complaints. I would recommend it.

We stayed here right after Christmas and the location is perfect for our needs. We were able to shop at all of our favorite places and only had to walk a couple blocks to get back. It is directly behind the Hancock Building and Water tower is right around the corner! No complaints.

Our stay at Rafaello was superb. Staff were very nice, amenities were impeccable, and the location couldn't be beat. We opted to utilize the self-park at the hotel's designated parking garage located one block away. The first attendant reprimanded us for not knowing the procedure for self-parking, even though it was not conveyed to drivers, and was […] very rude when we asked for help. Upon checkout, a second attendant took nearly 15 minutes to find the car key and repeatedly requested receipt of payment made at the hotel. We will gladly stay at Rafaello again, but we will choose to use one of the other nearby self-park garages. Leer más

This was my first time staying at this hotel. From the moment I walked in the door, checking in, the fabulous room helpfulness of hotel staff, and check out, was above and beyond any hotel. I have booked a room a this hotel for another stay this weekend. The bed was so comfortable and the bathroom is just a perfect size for a hotel. The rain shower […] was awesome!!!!! I would recommend this hotel to anyone you will not be disappointed in any way. I stayed in a King Room and I was such a nice roomy space not like a lot of hotels in downtown Chicago. Leer más

Big rooms. Really awesome bathroom. "Queen" beds seemed small.

the water that comes out of the sink is ice cold and fresh and is great when hungover in the morning. also the front desk goes out of their way to help drunk people like me get pizza at 3 in the morning. the bed is also really really comfy and the shower feels like you are under a small waterfall in the rainforest. the fridge is also big and perfect […] for storing those bottles if ya know mean. lots of good tv channels as well. Leer más

We really enjoyed our stay at the Raffaello. The room was so nice and very clean. The location is great if you are shopping on magnificent mile!

Perfect location...should be a jewel but isnt. Seems like they cut corners everywhere including the cheap toilet paper, horrible beds, dirty switchplates, impossible to use toiletries, and an upcharge for anything they can think of. Stay away from room 702...internet service unreliable, heating unit sounds like an airplane at O'Hare. Personnel at front […] desk not very knowledgeable about city/restaurants. Leer más

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but a tad pricy. Even though I got a great deal on the hotel price - valet parking is $50.00 a night and room service is high considering what you get for it. I paid good money for a cheese plate which consisted of fake melba toast and 4 cheeses, 2 of which were rock hard and inedible as I was told they were left over from what the restaurant served […] that day. I also opened some Swedish fish from the minibar - stale and rock hard even though they were inside the expiration date. Probably a good thing anyway - would have blown my diet anyway. On the up side, clean rooms, modern hotel, and very cozy. There is nothing big about this hotel. Rooms and elevators are small but overall the hotel is nicely done... Leer más

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As I returned late in the evening with my fiancee, we retired to a beautiful king bed hotel room. Sleeping in, luckily (as they have the most opaque of draperies), I was startled and nearly given a cardio myardic infraction, when the window severely opened and closed! My Fiancee screamed and grabbed me. I was ready to kick the intruder 5 stories aloft […] a plummet to the garbage dumpster in the alley. THEY SHOULD HAVE WARNED US WINDOW CLEANERS WOULD BE OPENING OUR WINDOWS CAUSING POST TRAUMATIC STRESS DISORDER. Wish I had rights to a refund or anything - otherwise- i WILL NOT suggest this hotel to friends. Leer más

Having recently moved from Chicago, the Raffaello is now my home in the city. Comfortable rooms, great staff, super location but just far enough off Michigan Avenue (2 blocks) that it feels private. Definitely not a "big-box" hotel but rather a welcoming boutique.

No view. Small elevators, but convenient location and gorgeous rooms. Good to stay there again!

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A wonderful, comfortable yet elegant hotel. I didn't think it was in my budget, but hotels.com made it possible. The rain shower head in the shower was wonderful, and the room was very spacious. There are several nearby parking lots where in-and-out parking is very affordable. No breakfast is included, but coffee and tea are provided in the lobby. Very […] close to Water Tower Place and all the great shopping on the Magnificent Mile. Leer más

Loved our stay. Bags were little late getting up to room, but arrived immediately once we called.

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It is at an excellent location. It is next to John Hancock building and a block away from all the busy shopping areas. Staffs are friendly. Clean room, clean sheets and I enjoyed my stay in Raffaello Hotel.

My wife and I chose this hotel for its location and price (in comparison to other hotels in the same neighborhood). We wanted a pleasant get away, and were pleasantly surprised by the Raffaello. We'd definitely return. We chose the King room, which is a small suite. Very nice!

Very impressed with the size and amenities in the rooms. The location was ideal for business or for traveling with a family. We loved our weekend in the city and the hotel was a big part of the reason.

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We were upgraded on arrival to a delixe suite, which consisted of a normal small hotel room grafted on to a humungous living room. The bathroom was modern and typically badly laid out - no place to put anything down. The hotel seemed not too full, but the two small elevators were impossible. Thank goodness we were on the third floor and could walk down. […] All in all, great location, comfortable and well priced on hotels.com Leer más

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room was clean and modernized but the heating unit was loud and disturbed our rest

I had the pleasure of staying at the Raffaello. I did a lot of research before my trip to Chicago. Read all the reviews, checked locations in relation to sightseeing and this hotel fit the bill just perfectly. The price was in line with some of the other chain hotels, but I prefer the intimacy of a boutique hotel. The concierge, Jared, did a great job […] of guiding me, both with activities and places for dinner. The hotel was clean and quiet. Located just a block off of the Magnificent Mile and next door to the John Hancock building (save your money and instead of going to the observation deck for $15, get a drink at the lounge for the same price). The only inconvenience was the subway station. It's several blocks away, but being from NYC, I'm used to walking a lot. If you need a cab, the men at the door will hail you one. The surrounding area is safe and I felt comfortable walking back at night through the local streets. Will definitely stay at this hotel on my next trip to the windy city. Leer más

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