Americas Best Value Inn & Suites - Terre Haute

This is NOT a bad hotel; I stayed there with the family and never felt nervous. One of the exterior entrances (#4) had the glass heavily broken - could have been from a suitcase? The carpet was stapled to the wall in one spot which I thought was sub-standard. Regardless - not a bad place and I would stay there again for a night or two. The breakfast […] was HORRIBLE!!! Rubber egg-mix overcooked and cold cheese as a center; and very undercooked bacon. Leer más

The room was very comfortable, but there was hardly anything for breakfast. The receptionist had told us that there would be bacon and sausage, etc. the night we arrived, but the next morning, we awoke to find that they were out of bagels, bacon and sausage.

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Wireless internet was very weak. Used internet of adjacent hotel some of the time. TV cable was disconnected; I connected it and then it worked fine.

It was awful and the lady at the front desk was mean.

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This was my second trip to this hotel within a 2 week period for a vacation area I go to, we got there with no problems getting in and the room at first was pretty nice to start, it wasn't until the second night we were there that the issues started happening...first we used the bathroom and the toilet was plugged up, we went to the front desk and the […] woman working that night made attempts to look everywhere for a plunger...this is something I thought was strange as the room should be EQUIPPED with a plunger. After going with her and searching maintence closets, offices, and what not she said sorry that she could move me to another room...the thought I had was that this staff member didn't check the maintence carts themselves but she said she needed to get back to the front desk...we went to the local Wal-Mart and bought a plunger so we could use the toilet again as we didnt want to pack up all our stuff and move it to another room, this was a complete inconvienence to us and it should be embarrassing to this hotel, when this issue was corrected we turned on the tv for the first time that weekend and it was all static and grainy, I looked at the cable and someone had did a poor job using electrical tape to hold together a cable line which was obviously not working, why can't they go to wal-mart and buy a new cable for $6 that was rediculous. The next morning we left and I uttered my concerns to General Manager Kyle and he took notes and said it would be taken care of but no mention of a sorry for my having to buy a plunger because his staff dropped the ball, I have no issues with Kyle personally but that woman needs to have a better sense of where things are and how to treat people better. Leer más

First time staying here. It was very nice inside. The room was very spacious. We really were very comfortable. We have already decided to stay here next year when we return to Indiana. The front desk was very kind and helpful. It is centrally located by a lot of restaurants and right off the main road.

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A few items that were listed were not available. The room did not have a working phone, no HBO channel and the breakfast was very limited. I was disappointed overall.

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Overall my stay was a mixed bag. We were staying on a very busy day and had a few issues. The manager appeared to want to be helpful, but disappeared once check-in began. The front desk worker had us in a smoking king when we had reserved a non-smoking 2 queen. He was very nice about it and bumped another person to give a non-smoking king with a rollaway […] bed. It seemed like the best he could do. The room was nice, not fancy, but very clean and smelled good. Their breakfast buffet was average but better than what I'd expect based on what we paid for the room. If you can/ are willing to afford it, I'd recommend the Drurry Inn across the street. Very nice, free breakfast and free evening meal with complimentary cocktails. Leer más

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pros...price was right...great breakfast...comfortable lobby...fast check in cons...reserved a non-smoking room and were placed in a smoking room (hotel booked)...smoking rooms are right next to non-smoking...therefore hallways and rooms smell like smoke...shower head sprayed ceiling...water damage visible...box spring had stains visible...comment […] card had food stains on it... was in terre haute for a soccer tournament...hotels were at a premium...location was favorable... Leer más

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We did not have an operating phone in our room. We have cell phones, but I had to go quite a distance to the front desk to request extra towels and to inform them the phone did not work. This was at 11 PM. Someone should completely check out a room for readiness before it is given to a patron. The actual personnel were very good, kind, cooperative, […] but the hotel building and rooms were not up to par. No refund of any kind was offered. I could have done better down the street for less money. Leer más

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I booked my room for 2 nights in advance, and when i got there, the toilet didn't work. we had to reach into the tank to flush it the first night, ewww. they finally fixed it the next day. the cdplayer/ clock radio did not work either, and i requested one and was told they would look into it, and never heard back from them although we accidently left […] the do not disturb sign out when we left and forgot to switch it back. the room was comfortable, but the tv had no Audio video inputs, so i could not connect my xbox to watch movies on netflix. Leer más

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the staff are very nice. But the rooms are very outdated. Hair dryer did not work, bathroom lights flickered and the bathroom fan didnt work which made hot showers hard to breathe in.

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The staff and breakfast are both great. Rooms are clean but the hotel is hard to find and needs new carpets.

An older hotel that is not kept up to standards, the linen was not clean, the locks on the door were loose. The staff was very friendly and courteous but the hotel it self was not what was expected. Best Western usually has nice hotels this one did not meet the quality standards I was hoping for.

The hotel was convenient for our trip. It was neat and clean. The AC in the room did not cool like it should.We were offered another room, but since we were all settled in, we stayed put and the management brought in a floor fan for our use.

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The place stinks to high heaven. The floors are filthy. The first door we walked in, it smelled like rotten fish. Then in the hallway, it smelled like a landfill. Then, the room smelled like an ashtray/clogged toilet. I reserved a non-smoking room for 4 guests, and we got a smoking room with two towels and two wash rags. The place is a dump.

The staff was friendly and helpful. The breakfast was what we expected according to the posted description. The hotel room was clean. The overall cleanilness of the hotel did not meet our expectations.

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Had a king size bed, that was very old and uncomfortable. You could feel every spring. I stayed at a Hampton Inn for 3 nights prior to this night, and it was great. This one is very old, needs a lot of updating. Very old PTAC, it worked. Noisey firdge, unpluged it. Got on internet ok, went to plug in laptop, a lot of extention cords behind bed with […] a 6 way plug adaptor. Didn't like that. Didn't like the stains on some of the towels. Breakfast not too bad. Leer más

it was close to the college, and the surrounding area had a lot of restaurants and shops, easy to get around in that area.

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When we got there we had ordered 2 double beds non-smoking. Our room had 2 double beds but was a smoking room. We asked for another non-smoking room and they gave us the only non-smoking room they had which was a King suite and we got a roll out bed. The room was luxurious and we ended up having a pleasant stay. The hotel is very nice with a good breakfast. […] The staff was very friendly. Leer más

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Smelled a lot like smoke, but other then that the service and the room where great, for the price. I would stay there again.

The ceiling in the bathroom showed damage; bathtub had been painted and looked cruddy, and shower curtain was dirty. These two items made me wonder about the care given to the rest of the room. However, I liked the fact that energy was conserved by not leaving the fridge on all the time; there was a fridge, microwave, and coffee in the room (I don't […] use any of those but I can see they would be a plus to others). It served my purpose for the night on a personal stop, but I wouldn't want to stay here on business. Leer más

The room itself was fine, but the room was so cold, I turned of the AC and opened the window (very glad the windows opened!). I stayed two seperate nights within a 6 day period and each time I left, I wound up having scrws, nails and/or a slice in my tires. each time I had to buy new. Not saying there's something happening on purpose, but twice is too […] coincidental. Leer más

The toilet overflowed the first time it was used. Be cautious if a plunger is sitting in your bathroom, it's there for a reason. TV reception sucks.

Needs paint. Hall has an odor.

breakfast very good, severice outstanding,can do some inexpensive equipment to imrove their training room. suggestions were made. nothing but positive for the hotel

The internet service was non-existent. The wireless router worked fine, but the server was inoperative throughout the entire three days I was there. The office chair in the room was broken and I reported it. They had no replacements. The recliner was also broken, although the bed was very comfortable. The hotel said it had a jacuzzi inside, but it was […] outside. The entire building was in need of a paint job and significant repair throughout was badly needed. Leer más

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I stayed there during a big snowstorm and while visiting my son at the local college - Rose-Hulman Institute of Technology. What I liked is that both resturants and coffee houses were within walking distance and I-70 was very close. The room was quiet and the staff was very nice.