Waterfront Hotel, a Joie de Vivre Boutique Hotel

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The hotel is on the older side, but well maintained. The staff is outstanding; helpful, poliite and accommodating.

The staff was friendly and the room was clean. It was in the square so it was close to all the restaurants and a block away from nightclubs, other restaurants and a movie theater. Other than the outlying neighborhood the stay was excellent.

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We stayed here while we had some work done on our house. We were blown away with how nice the place was. We were a little nervous because the price posted online seemed to cheap. Great water views, good breakfast, friendly staff. It's located about 200 yards from the ferry to SF, with easy valie parking. If you don't need to stay in SF, this is a gret […] hotel in a nice walk able district. Leer más

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The staff was very helpful and friendly . Had a great room overlooking Jack London square. Will be staying there again

Everything was great

My wife and I were very pleased with the service of the hotel staff. The Valet Parking Attendant, Doorman, Continental Breakfast Room Attendant and the Room Maids were over the top with their attentiveness to service and their friendly and cheery presentation. In our opinion, the front desk staff were OK, just not up to the level of the other hotel […] service people. Excellent place to relax Plenty of shopping and dining close by. Excellent Service from the Hotel Staff !!! Thank you Leer más

I love how JVD hotels make such great changes with paint, wallpaper, and fabric. Much more attractive than most new hotels as a result! The room was huge, clean, full of amenities; the windows were soundproof so the trains a block away didn't bother us in the least; the staff was friendly and super helpful. The neighborhood is safe and there are a […] number of dining and amusement options around. It's a particularly nice place to stay with children, I'd say, though also really good for couples who will be exploring either Oakland or San Francisco. The Amtrak station is less than 10 mins away along a very well-lighted broad street. The ferry to SF/Alameda is even closer. There is enough to do in the area to keep you busy for a day (visit the Potomac!) and it's convenient enough to hop on over to SF. You can also walk or take the free B bus to the BART station about 10 short blocks away. We'll probably use this as our base for future Bay Area trips -- got so much more for our lodging $$ than I ever have in SF, and really enjoyed our stay here. I highly recommend it. Leer más

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Reason for our one night stay was to see Joe Bonamassa play at the Paramount Theater. Hotel was a short drive to the Paramount yet located at the entrance of Jack London Square. Best of both worlds at this location. Enjoyed a fabulous steak dinner at Scott's Seafood that were still talking about. Breakfast at the Buttercup Grill, a short block's distance […] was the perfect ending. Only three complaints: $20 per night parking fee, difficulty in setting the heater/AC, and no smoking rooms or on the balcony. But I would stay here again. Leer más

I travel a lot for work and the Waterfront is my favorite hotel, not just in Oakland, but in all of my travels. The staff's commitment to making you feel like their most important customer is amazing. Daily wine and cheese hour after work, and now a complimentary hot breakfast. A great place to stay for work or pleasure.

I stay in alot of hotels 4 star and above- this hotel is Soo wonderfully friendly the staff go out of their way to make you comfortable. Everything is very clean and comfortable I love staying at this hotel.

It is always a pleasure to stay at the Waterfront Plaza. We loved the room location (waterfront / ferry dock / San Francisco view in distance). It was especially nice to have daily breakfast (buffet) included. The front desk called it a Continental Breakfast, but it was much more than that. We were never there to take advantage of the wine and cheese […] (5pm to 6pm). So, we can only imagine how nice it would have been. Leer más

Everything about this hotel was quite fine, but the friendliness and helpfulness of the staff were outstanding. The complimentary breakfast was also delightful.

Love Love Love this hotel. Love the decor, location and the customer service. Would come back and would recommend to my friends. Too bad the restaurant wasn't available, I heard Mrs. Pearl Jam was very good. The complimentary breakfast food on Sunday was pretty tasty.

We were disappointed in the hotel and the service attached. The resturant was down for repairs, the parking was 20.00/day and that was more than our car rental. We were told it was the onlly place we could park. The rooms were dusty, and closed up and dark. The decks needed cleaning. All of the stores and shops were not open and so it was bascially […] a waste of time. We would not stay there again...until they take the time to make it a place to want to stay... Leer más

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One of our favorite hotels, and we stay in about 60 hotel rooms a year for business. Great place. Friendly staff.

I gave a low rating based on the noise... I stayed on the first floor but could not sleep because of people walking and talking next to my window... I had to move to another floor staff was nice about it. On second floor i could hear my neighboors and ac was very loud. Besides that everything was good.

We were only there for one night, but I was very comfortable. The decor provided character that a corporate hotel doesn't and the location is a quick walk to many restaurants.

I would stay here again if I'm in need of a hotel in this area. The room was very clean and the desk staff very accommodating. The bed was reasonably comfortable. Certainly not the best but not nearly close to the worst I've slept in at hotels. The pillows were great. Some of the decor was a little dated but nothing one can't overlook for the price. The […] area was quiet and the harbor view was pleasant in the morning as the sun was coming up. I used room service for breakfast. The food was very good and reasonably priced. I'm glad I choose this hotel. Leer más

Staying at the waterfront so beats staying in San Francisco and dealing with the traffic and people walking anywhere, anytime they want. You don't hae to deal with parking when you can take the Ferry over from Oakland/Alameda. I would totally recommend this place to anyone who asks me... Love it!!

Perfect!

This is a great hotel for business or personal travel. I am in Oakland for a week every other month and always stay here. Their shuttle will take you anywhere, there are great dining options everywhere you turn, the staff is friendly and ready to get you what you need. Every weekday they have a free wine and cheese happy hour and the ferry to San Francisco […] is 50 feet from the front door. Leer más

This hotel has seen its good times long ago. Shiny from the outside, very ugly from the inside. Pricy (valet only) parking, fearsome neighborhood, dirty rooms (found more than 10 hairs in the room), very loud (train runs next to hotel). I would never stay there again.

The balcony wraps around and there is a marina view from everywhere. The room was nice with a fireplace and the bed was comfortable. The staff was really nice. The restaurant had a great brunch. You can't beat the location, on the waterfront in Jack London Square.

Great older hotel right on the water (inner SF Bay) and near lots of stuff with easy transportation. Also a great restaurant. Only downside is proximity to train station. If you don't like the sound of a train in the night, could be a problem. Personally it is a very comforting sound so didn't distrub us at all. Enjoy!!!!

Bay views walk to nice dinning. Easy access to SFO and OAK. Very nice room comfy bed.

Great staff, beautiful location on the marina, quiet area, big rooms, friendly, clean, Catch the fairy or Bart and you're in San Francisco quick and easy. Rooms are nice and the staff is great!!!!! I've stayed here many times before on business, This time I came back for pleasure.

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Staff seemed inexperienced and not very helpful

Shoddy place, rating too high. Our city view room overlooked the valet and front door, was wrought with noise, smelled of marijuana, and the king bed w as a queen. The shower behind the bathroom door was my personal favorite... The design work/theme and architecture are pathetic.

My husband and I stayed here with our pets two years ago and had a fine stay. Therefore, we decided to stay at the Waterfront Hotel again. Great location, decent value, and pet friendliness all factored in to our three night stay. The night manager that checked us in promised us a pet friendly room. Unfortunately, the floor didn't look like it had […] seen a vacuum cleaner in months. There was mold in the corner of the bathroom, too. Sorry, but pet friendly room does not equate to substandard living conditions in my opinion. My husband and I went out to eat in the neighborhood (Jack London Square). Not five minutes after we left, I got a call on my cell from the front desk. The night manager reported that our dogs were being a disturbance and we needed to come back. Upon further investigation, the noise had been coming from a pit bull on the same floor as ours, not our chihuahua and Boston Terrier. The straw that broke the camel's back was when the front desk told us we could not leave the hotel room without our pets because we signed their pet policy. We ordered room service that night (and the next morning so as not to leave the dogs alone). We decided to cancel the remaining two nights' reservations and book a room elsewhere. The manager at the front desk told my husband in the morning that all pet friendly hotels in the area make their guests sign the pet policy, and that we would just run into the same problem wherever we go. We have checked in to our new hotel room, and I attest that this chain does not have the same Draconian pet policy that the Waterfront Hotel now has. Glad we moved over here, too...the room is nicer, the price is cheaper, and there's no mold in the bathroom! Leer más

The decor of the Waterfront is charming and witty -- maritime posters mixed with old ads for tatoos. Some visitors may find it a bit much, but to me the lively decor and color scheme was a nice contrast to the grey weather we encountered. I think kids would love it. The location is a bit isolated, however, and parking is "valet" parking a nightly  […] charge. Leer más

DONT BOOK A STREET VIEW ROOM AS THERE IS A TRAIN WHICH RUNS THROUGHOUT THE DAY AND NIGHT BLOWING HIS WHISTLE CONSTANTLY. WE COMPLAINED AND STAFF MOVED US TO A DIFFERENT ROOM WITH A WATERFRONT ROOM FOR THE SAME RATE!!! VERY HELPFULL ALL AROUND. WOULD RECOMMEND

The Waterfront hotel is delightful. Elegant without being stuffy. Instead of flowers, the foyer had a basket of red apples that were not only edible, but yummy. The pool is non-chemically salt water. The kids loved the place as much as I did.

Only downside were the early morning trains passing by.

Our stay was short but wonderful. Room was spacious, great view and quiet, and we had a fireplace too . Staff was friendly and accommodating and the afternoon wine and cheese by the fireplace in the common area didn't hurt either. In room coffee was a Keurig - great little machine, loved it. The adjoining restaurant/bar, Pearls, was very convenient, […] and great food too. All in all, we'll be back! Leer más

Nearly half the price of hotels in SF and only 15 minutes away...Jack London Square is nice but only a few blocks away, not a good neighborhood. The trains were really noisy, but the front desk had a supply of ear plugs which helped a great deal (they should have given them to us when we checked in). Overall a great stay! And the Oakland farmers market […] was amazing. Leer más

The hotel was very nice and worked well with our San Francisco Giants game. We were steps away from he Ferry that dropped us off and picked us up from the ball field. The bed and sheets were very nice and comfortable. We would deffinately stay again!!

We were going to a concert at Yoshi's, and needed a nearby hotel. This was not only convenient, but a nice hotel. Beds are comfortable, the staff is friendly. We would definitely stay here again.

NO one told me about the extra $20 a day for parking!!

I stay here regularly for business and it a great hotel.