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Ubicación.
En pleno centro de San Francisco, Hilton San Francisco Union Square, este hotel familiar, se encuentra a unos pasos de American Conservatory Theater, Alcove Theater y Marrakech Magic Theater. En las cercanías también se encuentran Centro de Visitantes de San Francisco y Moscone Convention Center.
Características del hotel.
Hilton San Francisco Union Square dispone de centro de bienestar, piscina descubierta, sauna y gimnasio. Las zonas públicas disponen de acceso a Internet alámbrico gratuito. Los viajeros de negocios que se alojen en este establecimiento de 4 estrellas disfrutan de centro de negocios, servicio de limusina o coche y servicios de secretaría. Este hotel de negocios dispone de un restaurante y cafetería. Se dispone de parking o estacionamiento para los huéspedes como servicio de pago. El personal brinda servicios de conserjería, servicio de catering, servicios de oficina y asistencia turística. Entre los servicios adicionales figuran atención multilingüe, tienda de recuerdos o quiosco y periódicos gratuitos en el vestíbulo.
Habitaciones.
Las 1.908 habitaciones con aire acondicionado de Hilton San Francisco Union Square incluyen cajas fuertes y cafetera y tetera. Se ofrece televisión por cable con consola de videojuegos y películas de pago. Todos los alojamientos proporcionan escritorio y teléfono multilínea con contestador. Se ofrece acceso a Internet alámbrico e inalámbrico de alta velocidad (de pago). Los baños disponen de artículos de higiene personal de diseño y secador de pelo. Las habitaciones también cuentan con plancha y tabla de planchar y radio despertador. Según sus necesidades, los huéspedes pueden solicitar juegos de cama hipoalergénicos y servicio de despertador. Se ofrece servicio de descubierta por las noches y servicio de limpieza todos los días.
"Muy agradable"Comentado por Ana, de"mexico", el 7 feb, 2012
El hotel esta muy agradable, y me gusto su ubicacion, se los recomiendo
Comentado por un huésped de Hoteles.com el 6 feb, 2012.
Este huésped no dejó ningún comentario.
"Servicio y mantenimiento"Comentado por un huésped de Hoteles.com el 6 feb, 2012.
Les comparto esto porque considero que al hacer esta encuesta les interesa la opinion de sus clientes, y porque creo que se estan preocupando para mejorar su hotel y existen cambios que solo implican un poco de atención sin ningún gasto o minimo. La atención de la recepcionista fue deficiente, no recuerdo el nombre pero era una mujer cerca de los 40, no muy alta y un poco llenita que me atenndio el jueves al llegar como a la 1:00 am, le pregunte si hablaba español a lo cual se molesto y de ahi en adelante me atendio muy parcamente y sin ningún interes. La otra es las habitaciones estan muy bien en cuanto a baño y limpieza, pero les falta cambiar alfombra (gastada aunque limpia) y el sillon de la entrada se ve de tapiceria vieja y contrasta con lo demas que se ve que le estan hechando las ganas. Ah y el control de la tele se vei que tenia pilas nuevas pero no estaba programado para la tele por lo que no servia, y con la atencion que nos dio la señorita ni pensar en preguntar algo. El Lobby se ve muy bonito y amplio aparte de limpio. El desayuno talvez con un poco de fruta mejoraria bastante.
"Hotel Tomo en SFO EXCELENTE"Comentado por Esteban, de"Villahermosa,Mexico", el 1 feb, 2012
Un pequeño hotel enfrente de Japantown, con un diseño unico y original, todo funcionando y una atencion EXCELENTE. Sinceramente si encuentran una oportunidad con este hotel, RESERVARLO YA!!!
Comentado por un huésped de Hoteles.com el 26 ene, 2012.
Este huésped no dejó ningún comentario.
"Fun for the holidays"
Awesome hotel. It was under construction, but they were very accomodating and put us in Tower 1 which wasn't being renovated. The neighborhood is right on the border of the Tenderloin, but blocks from Union Square. It's a great location if that doesn't bother you. Decorated to the nines for Christmas. Great breakfast included in our stay. We got two […] rooms which were only 2 doors down from each other. Leer más
"Hilton San Francisco Union Square"
The location is really good, but be careful when you check in that they don't give you an older room in one of the older towers.
"Stinks"
The entire floor stank, and the stank got all over my clothes. The next morning everyone said I smelled like a cheap motel. The location is great, staff is awesome but the quality of the place is no better than a motel 6.
Great hotel, great location, friendly staff
"Hilton Union square in San Francisco"
Friendly staff- made our stay a pleasant one. However, the hotel looks kind of dated.
"worth the cost."
great location to walk around the city or catch the trains
"Very noisy, No internet connection but good locati"
The hotel is really old and the room we got was really in a really noisy corridor. There were weird people on that floor and we would be up all night because of the noise. In addition, the internet connection wouldnt work even after we paid for it. Really poor connectivity in the room for cell phones as well. Overall a disappointment for the price […] we paid. The location is good since it close to the shopping area but a few blocks north are really shady full of homeless people. Leer más
"great location, small room"
Loved the location! A block off Union Square. Room was very small for family of four. Pool is outside but open year round and heated nicely. All in all, a great place to stay but small.
"Hilton Hotel San Francisco Union Square"
I stayed here recently with two friends and loved it. The lobby was busy and pretty, the rooms were well appointed and fresh and we really enjoyed having drinks and dinner at the Urban Tavern on the lobby level. Everyone was friendly and helpful. I would definately stay here again. The location and energy of this well maintained hotel you simply can't […] beat. Leer más
"Room Noise and Convenience"
Squeaking bed in room upstairs kept me up most of the night. Is this a hotel or a brothel? Distance to room was unacceptable. Hotel was too big for my liking.
"Hilton Union Square"
Hotel was very clean and the costumer service was great! Jay was awesome!
Nice that the hotel was in union square and close to lots of shopping but was disappointed in the quality of the room for the price we paid for the night, also the price for valet parking is rediculous! The other thing is the restaurant for breakfast was way overpriced and the food was just alright...I think I will not be staying there again :( I'm […] surprised that this hotel is rated as a four star, I'd say a three star at best! Leer más
"nice hotel- very noisy rooms"
The Hotel was very nice, clean we had a great view from the 34th floor! The location was fantastic, very close to union square. The big problem though is a big one for me, the Noise! We had 2 very rough nights sleeping because of the noise from the hall. and it wasn't that people were being noisy, just that it is an older bldg and you can hear every […] time the elevator doors shut, every time someone goes in or out of their room, every tiny noise echoes through the halls Leer más
"Next to everything"
Very nice hotel, busy and crowdy BUT the room is very quiet and it was really pleasant to have a drink at the next door ! worth of your money, great location in the center.
Este huésped no dejó ningún comentario.
Overall excellent but minibar poorly stocked,not as good as in the past.no robes either like in the past.evrythi9ng else and service great,confortable.
"hilton at union square"
I can't count the amount of ambulences that drove by in that one night we stayed
Este huésped no dejó ningún comentario.
My room still had full trash cans and used wash rags from the previous tenants. It was very over priced for the quality of service.
"Hilton Hotel - Union Square - San Francisco"
Wonderful stay, excellent staff, great location & comfortable rooms!
"ok, not great"
The hotel was good, but I would have expected more for a 4-star hotel and the price we paid. Our room was located close to six elevators, which meant constant noise from the moving elevators. It was not too bad, but again too much for a hotel that wants to carry 4 stars. What I think was definitely below standard was the bed. Both my wife and I woke […] up with back pain. I often stay in 3 star hotels and never have that problem, so the bed was absolutely unacceptable. Other than that everything was as expected, still very expensive but it is San Francisco and I think it's hard to find anything a lot cheaper if you don't drastically lower your quality standards. Leer más
"Crack Haven/Internet Failure"
The hotel was in good shape but in a terrible location. It was right next to what the locals call the tenerloin. Crack haven. I walked through the area at 4:00 pm on a Friday and was scared for my life. People were urinating and defacating on the street right in front of me. Someone from the hotel should have warned me not to go into that area. The […] hotel charged me for 2 movies I did not order or watch, and because this was a working holiday I really needed the internet and finally after 5 phone calls 2 visits to the front desk and 24 hours later my internet was working. The hotel insisted it was an ATT issue but it turned out to be a hotel problem. My issue was that I was conyinuually told it would be fixed shortly. Leer más
"service please"
The first room that I got had a broken toilet. They gave me a new room, but I had to pack up all of my stuff and go back to the desk and wait in line again (I had dinner reservations and was not happy about this inconvenience). The people at the desk did not apologize for the inconvenience, they actually made me feel like I was trying to pull a fast […] one on them. The next morning, when I wanted to turn on the tv, it didn't work. It wasn't worth dealing with it at that point, but it was a bummer for an expensive hotel room. Leer más
Este huésped no dejó ningún comentario.
Este huésped no dejó ningún comentario.
"Great location"
Cannot fault the location of this hotel, but for the price you pay it is relatively average. Room was small, dated. The fridge didn’t work and they were going to charge us $30 to replace it! No free WiFi or breakfast. The room was clean however.
"Hilton Hotel- Union Square, San Francisco"
I really liked the location and the service. The hotel was beutiful. However, we did go on Halloween weekend, and checked in after 6:30 on a Saturday; so the Check-In line was ridiculous and when we got to our room the phone lines to the front desk were tied up, our TV didnt work initially- and it took the engineer a while to get to the room. I would […] suggest not going during a busy time. Overall, a Lovely place to stay though. Leer más
"Hilton nothing to talk about"
This was one of the worst stays ever. This hotel was such a mess cause of the Halloween parties. There were fights, glass all over the common areas, and the elevators are so slow it takes 30 min to get off the floor. I will never stay here again. Plus there is no free parking and we were forced to vallet park at the Hilton costing is $60. No discount […] for Hilton customers. Rude rude rude employees too. Leer más
"a heated outdoor pool and a jacuzzi."
A wonderful gym too. Close to Union Square, large roomes, etc.
"terrible"
it was funny ...no water in room and the mini was locked and i couldn't have my medecine 3 in the morning cause all of the line were busy and i couldnt reach reception & finally in the morning when i coud talk with room service they said i have to pay 14 $ for a small bottle of water ...omg ...for me who travel a lot around the world and been in more […] than 100 hotels was first time this experience and im so sorry for them... Leer más
Este huésped no dejó ningún comentario.
"Downtown San Francisco"
The hotel was noisy. The elevators were broken. There was partying in the hall untill 5am and no one came to move the partiers out of the hall. I was not asked upon check out how my stay was with the Hilton this was to be rated 4 star hotel and I have stayed in much nicer 2 star hotels.
"Halloween weekend"
The narrow hallways echo and with it being Halloween weekend, the hotel was full of young loud people. Hotel staff left carts for room service sit out in hallways for over 12 hours. The young guests picked up the condiment bottles, salt and pepper shakers and other items were on all the 8th floor hallway floors. Large bags of empty liquor bottles at […] the ice machine. Pizza and the boxes were on the hallway floor. I would think that more staff would be on duty to patrol the hallways, especially on Halloween to see that the hallways are presentable to the guests. Leer más
Este huésped no dejó ningún comentario.
Este huésped no dejó ningún comentario.
Este huésped no dejó ningún comentario.
Este huésped no dejó ningún comentario.
Este huésped no dejó ningún comentario.
"Typical tired Hilton only good for conventions"
Not all Hiltons are tired with bland dated decoration but unfortunately this one is. It is obviously a convention hotel and we found everywhere we went in the cavernous foyers thousands of people either checking in to conventions, milling around an oddly positioned small bar or hovering over their laptops (internet free in the foyer). The two bedrooms […] we utilised were tired and dull in decoration but I guess functional. We are very annoyed with hotels in this day and age that continue to charge for internet access and unfortunately this one does (except in the cavernous foyer). There are no intimate bars or nice restaurants so after an expensive breakfast in their horribly noisy restaurant/bar on the first morning we ate breakfasts in nearby diners for a better valued breakfast. Overall, stay if you need to but there are many many hotels nearby which would be more atmospheric, romantic (if you want) and 'of the time'. Leer más
Staff very accommodating. Quiet even though in center of San Francisco. Easy access to most major sites. Very nice pool, spa and workout areas. Would stay there again.
"Nice Hotel, but next to a shady location."
This was a very pleasant hotel to stay at. The staff was very friendly and informative. It had great lighting and just a great vibe all together. However, it is right next to the Tenderloin district (which is riddle with crime). Again the hotel in nice, but we definately had to drive through a very shady area to get there, plus there were only certain […] directions from the hotel we could explore due to the bad surrounding neighboorhood. On a good note, it's only a 12 dollar taxi ride to Fisherman's Wharf and there are some really good pubs and bars with in walking distance. The rooms were a bit small, but after a couple stays in San Francisco I have come to expect that. All around it was a good stay, but just be wary of the surrounding neighboorhood. Leer más
"Good trip"
Este huésped no dejó ningún comentario.
"Hilton San Francisco Union Square"
we had a few problems with our initial room allocation in tower 1 we were next to the lift and it was very noisy, tower 1 is in need of a refurb its looking tired. we endede up in tower 2 and top fl;oor room was great very sapcious.Dont turn left when leaving hotel main entrance the area is a bit seedy
Este huésped no dejó ningún comentario.
"HIlton San Francisco"
very nice hotel, clean and good service. nice bars close by , nice restaurants for breakfast. convenience store,all about 1 minute walk from the hotel. would go back anytime.
"Convention hotel - enormous"
Has all the charm and uniqueness of your ordinary shopping mall.
"union square in san fran"
only missed a ref. in the room
Este huésped no dejó ningún comentario.
"Fantastic location"
What a fantastic location, the hotel was very clean, very friendly and overall could not fault a thing. Very satisfied and would most certainly stay again. Thanks Hilton for a great couple of nights accommodation.
"A little pleasure with business"
A hotel like this should never charge for Internet a connection. I used my Cell phone for internet connection the entire time I was at the hotel. Breakfast was your normal free breakfast arrangment at most major hotels, the only difference is we paid $65.00 for two people at a buffet style setting. RIDICULOUS!
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