Sheraton Pasadena Hotel - Pasadena 34.14215, -118.14407

Hotel is very nice ! parking is very expensive!! Bar didnt have much options

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We stayed in a 2 double bed room on the 2nd floor in late November. The beds were very comfortable and the rooms clean. I appreciated the complimentary water bottle each day. The only downside was that there were not enough wall outlets and that we were too close to the pool that people could look through our window. I also liked the 24 hour business center with access to the internet in the lobby.

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My room was beautifully appointed. It had a lovely patio overlooking the pool. The hotel staff was very accomodating to my requests. The bed was, as always for Sheraton, exceptionally comfortable and luxurious. Wish I could have stayed longer.

4 night business stay. First morning no hot water, said to be "beyond their control", and offered a shower in a rival hotel. So called club lounge offered a few magazines and an impossible to use coffee machine (surrounded by empty coffee cups). Booked meeting room for 2 days, on second, had to search for someone to let us in, since not recorded (depite fact lcd screen clearly listed it). ordered car for 5am airport departure. Chased up lateness, informed the driver had a flat tire. complete joke of a business hotel.

Upon check in I thought it was going to be a great stay! Front desk was friendly, rooms very nice for the price and convient to the convention center. The absolute breakdown of the phacade happened at 5 the next morning...no hot water, no knowledgable staff, no maintenace staff, no solutions and a god awful smell!!!! Only to be topped by someone dressed as a security guard banging on my door @ 5am and being told by a security guy that no one from his staff was at my room? I did try to handle this with the hotel...no one seemed interested!

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The service could hardly have been better, especially food room service SO FAST, whether for breakfast or a nice dinner -- which included the full restaurant menu. Guranteed to be in your room in 1/2 hour or free -- we had our breakfast less than 15 minutes, and one dinner in only 20 minutes on a busy evening! Shuttle available to take you anywhere within 3 miles, no car needed. Tons of quality restaurants in the area! We walked to Ruth's Chris, and shuttled to Buco de Beppo. In room movie charges seemed high ($15 for ours).

Clean, quiet, comfortable

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We had planned a group outing involving some drinking so we booked this hotel so people wouldn't have to drive. I was pleasantly surprised with how nice the room was. Also to get things started they had FREE wine, beer, and appetizers in the lounge from 5-8pm. AWESOME!

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Nice hotel, just wished parking was free.

Outstanding service from friendly personnel. Luxury rooms, linens, cleanliness

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our room was excellent. we were on the first floor with a step down to the room . the bed was very comfortable.

Definetly would recommend! Big room, great flat screen, great location, quiet and room service was AMAZING! Good price as well.

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From the moment you step into the lobby there is a remarkedly fresh scent in the air. The freshness in not imposing and very pleasant. Everything looks and feels clean. The decor of the room was luxurious and the bed was awesome, very comfortable. Really enjoyed the stay.

This was a very nice hotel..... not too much action but it was very nice. We were in the Traditional King and it was very small. We could barely move around in the room. The bathroom was very small also. That's the only bad thing I have to say. Everyone was very helpful and professional.

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The Sheraton was a steal for the price we found on hotels.com. It was within very easy walking distance from the main strip in Old Town Pasadena. The hotel itself was nice and clean, and the daytime staff was friendly and helpful. Two small nits: 1) The air conditioner in the room was loud and made some strange clicking sounds throughout the night, but air con was definitely a necessity. 2) The elevators were also painfully slow and there was sometimes a crowd waiting for them.

This is a exeptional hotel. It is an older building but the room and decor are all updated. The only negative...parking is not free. The hotel shares parking with the Pasadena Convention Center and a daily rate is added to your stay.

4.5

Pros: Great room for the money. Good service and cute bathroom. Free Starbucks in the room and Bliss toiletries. Cons: Parking is inconvenient and expensive ($15 per entry or $25 per day). Room service menu very limited, not suitable for vegetarians.

Nice hotel wasnt crazy about paying for parking.....in room breakfast was delicious but expensive.

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A bit of confusion upon check-in since a couple of crews from Virgin America were checking in. We were upgraded to the Club Lounge which made all the difference. Room was better than i expected. Bed and sheets were comfortable. Stingy on the scoops of ice-cream, didn't realize there was a shortage of cow's milk & sugar. Asked for more and they sent more. Overall a good experience.

The hotel location is very far a way from the tourist atractions like Disney land and Hollywood universal, other wise I think the parking is not sheep !!!

Great location in heart of Pasadena, and was a very good deal at the hotels.com price. Beds were very comfortable, and the room was reasonably quiet. Only thing negative I could say is don't waste your money with the breakfast buffet.

At the time I asked for a hotel booking I asked for parking; apparently I should have said "free parking" because I was charged daily rates. Parking lot was in basement and inconvenient and shared by a bunch of other community buildings and was terribly crowded. My room was clean and pleasant but there was a bar below so that one night it was too noisy to sleep. A good hotel, great personnel, very polite and friendly.

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We were two little old ladies, and we checked in fairly early, but were assigned to the room (475) FURTHEST from the elevator! I know for sure that there were any number of unoccupied rooms closer, and would have appreciated the thoughtfulness of giving us a room requiring less of a hike.

The rooms need updating. The air conditioning system was old and very noisy when it turned off and on with the thermostat. Overall, a bit expensive for the quality of the room. The front desk employees were very nice and helpful.

the hotel room's carpet is not clean.the air conditioning make alot of noise and finally broke down.lack of maintenance.

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I liked the over all experience of staying there. In fact I have stayed there multiple times over the last 12 months. Limited Gym facility, but functional enough. Have not yet tried the food (as there are many good places to eat in the nearby shopping arcade). The location works out great for my purpose.

Needed a place to stay by convention center on the weekend. Really cool Vegas style entry with stairs to lower portion of room and bathroom at the top. Huge ceilings. Big patio to relax on. Close to pool, which was a little to over populated by kids, but who cares when you are passed out at the pool. Close to all the restaurants downtown.

Convenience worth price - be aware they charge 13.00 daily for parking

Very comfortable bed, linens and pillows. Quiet room and air conditioning. All staff memebrs from maintenance to front desk and restaurant were well trained, courteous and professional

It was walking distance to shopping on the main street and dinner out at night. That was great. Plan to pay 13 dollars a day for parking garage. Good place to stay though.

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