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Al salir del Grand Hyatt solo deberá alzar la vista para admirar el Chrysler Building (las 77 plantas del simbólico rascacielos Art Decó están a menos de media manzana). Dentro del hotel, suba las bonitas escaleras o tome el ascensor de cristal desde el vestíbulo hasta el extenso New York Central, un elegante restaurante con un menú de inspiración europea y una decoración refinada y moderna. Saboree un cóctel en el bar iluminado, o contemple el bullicio de la 42nd Street. ¿Quiere algo más informal? El Market, abierto las 24 horas, ofrece comidas para llevar, con bebidas y dulces de hornos locales como el Macaron Café o Tisserie. El servicio de habitaciones está disponible en un horario limitado.
El Grand Hyatt es famoso por sus instalaciones para profesionales, que van desde un centro de negocios 24 horas (de pago) hasta más de 5.000 m² de espacio para reuniones y eventos. El personal dedicado específicamente a las reuniones le ayudará en todo lo posible. Más tarde, podrá liberarse del estrés del día (y de los dulces del Market) con una sesión de ejercicio en el gimnasio gratuito, accesible las 24 horas con la llave de la habitación.
Tras un intenso día, acomódese en su amplia habitación o suite con una cama Grand Bed de la firma Hyatt con doble acolchado, edredón de plumón y almohadas de felpa. Vea una película en la televisión de pantalla plana o conecte su iPod al radio-despertador iHome para escuchar su música preferida. ¿Necesita consultar el correo electrónico o dar los últimos retoques a un trabajo? La conexión Wi-Fi a Internet está disponible en todo el hotel (con suplemento).
"excelente hotel"Comentado por un huésped de Hoteles.com el 6 feb, 2012.
muy bueno con excelente localizacion muy buen servicio , definitivamente me quedaria otra vez.
"Tienes lo que buscas de un hotel en NYC"Comentado por Gari, de"MEXICO", el 1 feb, 2012
Es lo que un buen viajero busca de un hotel en NYC, agua caliente, caliente y limpio el cuarto, un metro cerca, wifi y hasta ahí. Recomendación no vayan a comer a los restaurantes de atras del hotel es muy fea la comida.
"hotel carter"Comentado por francisco, de"santo domingo", el 1 feb, 2012
cuando regrese a new york me ubicare en el HOTEL CARTER,cerca de todo
"La quinta inn"Comentado por Andres, de"Buenos aires , argentina", el 27 ene, 2012
Esta a 15 minutos de Manhattan en bus, sale de la puerta del hotel y te regresa al mismo lugar salen casa 10 minutos te deja en 8 y 42 en Manhattan , el desayuno muy bueno , la atención excelente y el personal muy predispuesto a darte información turística , esta en una zona de negocios , supermercados y varios restaurantes, la zona segura para caminar sin problemas
"Recepción"Comentado por ILDEFONSO, de"GUADALAJARA, MEX.", el 27 ene, 2012
Un hotel de la categoría del Holiday Inn debería tener al menos en la recepción, personal que hablara español. Aquí en México en casi todos los hoteles de más de 4 estrellas, los recepcionistas son bilingues. Gracias.
Según la política del hotel, se aplicará un recargo por toda persona adicional.
Se requiere un documento de identidad emitido por las autoridades gubernamentales con foto y una tarjeta de crédito en el check-in para cubrir todo gasto imprevisto.
Las peticiones especiales no se pueden garantizar, están sujetas a disponibilidad en el momento del check-in y pueden suponer recargos adicionales.
Este hotel no ofrece características de accesibilidad. Selecciona otro hotel si deseas reservar una habitación con características de accesibilidad.
New York Central. Con vistas a la 42nd Street desde el entresuelo, este moderno restaurante mide más de 550 m². El menú, de inspiración europea, incluye sabores originales, como mousse de foie gras con té negro y mermelada de ciruelas. Sirve desayunos, comidas y cenas.
Market. Abierto las 24 horas, esta cafetería de la planta del vestíbulo vende una gran variedad de comida gastronómica par allevar, como platos calientes, cerveza, vino, café y manjares locales como el café de Roasting Plant o los pasteles de Tisserie.
Servicio de comida en la habitación. Disponible las 24 horas del día.
El gimnasio del ático, abierto las 24 horas, está provisto de pesas sueltas, máquinas de musculación y de ejercicio cardiovascular con televisiones incorporadas. Es posible recibir un entrenamiento personal, con un coste adicional.
Los siguientes cargos y depósitos se pagan directamente en el hotel al recibir el servicio o en el momento del check-in o del check-out.
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a modificación.
Según la política del hotel, se aplicará un recargo por toda persona adicional.
Se requiere un documento de identidad emitido por las autoridades gubernamentales con foto y una tarjeta de crédito en el check-in para cubrir todo gasto imprevisto.
Las peticiones especiales no se pueden garantizar, están sujetas a disponibilidad en el momento del check-in y pueden suponer recargos adicionales.
Este huésped no dejó ningún comentario.
Este huésped no dejó ningún comentario.
"Hotel muy central y de buena calidad"
Muy buen hotel, las instalaciones son de primera y el servicio es bastante bueno, tomando en cuenta el tamaño del hotel. El trato en la recepcion es bueno, pero el trato de los otros empleados no siempre fue cordial. Recomiendo este hotel.
Este huésped no dejó ningún comentario.
Este huésped no dejó ningún comentario.
"Hotel Grand Hyatt New York"
Muy buen hotel, bien situado, amplias habitaciones. Pero te cobran hasta por respirar.
"Muy buen lugar"
El hotel esta muy bien ubicado ideal para camiar hacia todas las atracciones, actualmente esta en proceso de remodelacion con lo cual te encuentras con personal de mantenimiento y materiales de construcción en el lobby, las habitaciones ya se encuentran remodeladas,la ecuación calidad precio es muy buena, llegamos varias horas antes de nuestro horario […] de check-in pero igualmente nos dieron una habitación para que podamos descansar, se nota que todo el personal es muy experimentado, el hotel es gigante. Leer más
habitacion amplia y comoda, salvo baño, pequeño y malos sanitarios
"Céntrico y cómodo"
El único problema es el aire acondicionado extremádamente fuerte en todas las instalaciones del hotel. Para atravesar el hall desearías tener un forro polar..de todos modos es un problema generalizado de NY. Ya conocía el hotel y repetí. Maravilloso. Actualmente hall en obras, una pena.
Este huésped no dejó ningún comentario.
Un hotel excelente. Muy recomendable.
"Hotel Grand Hyatt"
Habitación muy grande y espaciosa. Las camas muy confortables. La localización es inmejorable. Comentar solo que la decoración no es la adecuada para un hotel de esta categoría y la iluminación es pobre. Por lo demás es un magnífico hotel muy recomendable.
"hotel centrico y buen trato"
Se trata de un hotel muy céntrico, situado en justo al lado de Gran Central, que nadie espere tranquilidad en sus afueras, pero dentro de las habitaciones es muy diferente. La situación en la calle 42 entre Lexington y Madison hace que estés muy cerca de casi todo, principalmente del metro. A nosotros nos toco una que daba detrás, sin grandes vistas, […] pero la habitación era grande, comoda e impecable, se la veía remodelada y con todas las comodidades. La recepción esta en obras, pero es muy amplia, dispone de una pequeña tienda para comprar víveres y el trato fue muy agradable en todo momento, y sin sustos de "gastos" imprevistos. Tiene un gimnasio muy decente. Por encontrarle algún fallo no hay wifi gratuito ni para los huéspedes y el ruido al abrir las ventanas es ensordecedor, pero eso lo da su situación justo encima de Grand Central. Leer más
"Gran Semana"
Es un hotel de bastante calidad, muy bien siutuado y conectado con el metro. Pedimos una cama supletoria y como no cabia bien al dia siguiente nos dieron una habitación doble y nos compensaron con el desayuno. Muy amables. Repetiria
Muy buena habitacion y muy amables al pedir ciertos cambios. Habitacion grande (para lo que son los hoteles en NY) y confortable. Quiza la cama demasiado mullida y poco dura. El baño reformado y muy moderno. Si hay que resaltar algo negativo es el caos del lobby y la recepcion, pero cuando te atienden, lo hacen muy educadamente. Su ubicacion es muy […] buena. Lejos del ruido, pero en la estacion central y a 5 minutos de Times Square. Lo recomendaria 100%. Leer más
The Grand Hyatt was great value for us. The room was a good size (although when you are a party of 4, no room seems quite big enough). The renovations give the hotel a modern feel without seeming cold, and the 24hr gym is very convenient. With more good luck than forethought I booked into the Grand Club...It is a tiny bit more but the value you get […] was returned tenfold. The breakfasts, business centre, open lounge with beverages and snacks as well as the grand club concierge made us feel spoilt. The concierge in the foyer also set us up with some great seats in MSG for a reasonable price at very short notice. Thank You Grand Hyatt, we had a blast Leer más
"GREAT"
GREAT RATE AND SERVICES
"Munich Traveler"
I am a bit reluctant to complain, as the desk manager was nice enough to reduce the rate on my second night to match our corporate limit. However, the bathroom was completely dirty and I cleaned the sink myself. I eventually called the front desk to request housekeeping and they came to clean the dirty floors. Overall, the hotel is nice. They need to […] pay a bit more attention to the details. Leer más
Este huésped no dejó ningún comentario.
"Consistent and Comfortable"
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"Grand Hyatt NY, NOT worth staying at"
very uncomortable rooms, overpriced. would not recommend to anyone.
Thank you for taking time to write a review about our property. We would value the opportunity to find out more about your experience so we can address your concerns with the appropriate departments.
1 respuesta de Grand Hyatt New York"Great place to stay in NYC"
Clean rooms, comfy beds. The location right above Grand Central Station was perfect for getting around town. I'd definitely stay here again.
Thank you for your review here on Hotels.com. We are delighted you enjoyed your stay with us and look forward to welcoming you back. Best,
1 respuesta de Grand Hyatt New YorkEste huésped no dejó ningún comentario.
"Great Place to Stay"
The Grand Hyatt is amazing. It is recently remodeled and is top self. The only issue is that they should have replaced the toilets as they don't fit the remodeling. Mine overflowed and it was quite unpleasant. The hotel staff was very accommodating in immediately fixing the problem--so who could ask for more. The location to the subway was perfect!!! […] Definitely a great place to stay! Leer más
Thank you for your feedback regarding your stay with us. We are glad you like our renovated hotel and hope we have the pleasure of welcoming you back soon!
1 respuesta de Grand Hyatt New York"Grand Hyatt NYC... getting better by the day"
I travel to NYC every month and after staying at several area hotels, I've decided to stay at the Grand Hyatt whenever a room is available. The hotel is not perfect, but the service and room comfort are consistently good. The value is very good considering the location.
Thank you for your review here on Hotels.com. We are honored to be your hotel of choice when you travel into New York on a monthly basis and look forward to your next visit. Best,
1 respuesta de Grand Hyatt New York"Bad experience"
When we arrived we got a room where somebody threw up. We could not see anything, but it smelled terrible! Bad cleaning!!!! It was no problem to change the room, the receptionist was very nice and apologizing. However the day after we got ill and of course we do not where we got it, but one thought was that it might be from that dirty room as we touched […] the doors and the phone there. This kind of stomach disease is very contageous. So we lost two out of three days in New York lying in bed. It does not give any good associations with the hotel which I had expected to be quite good. Leer más
"Good place to stay in NYC"
This is a very nice hotel with direct access into Grand Central Station. The room was big and the bed was comfortable. My only warnings to others is that there isn't an iron in the room (I'm sure one could be requested) and the lights/blinds are all on automated systems making individualization of turning on/off certain lights a bit challenging. I would […] stay there again if I needed to be near Grand Central Station. Leer más
Thank you for your review here on Hotels.com. We are glad you enjoyed your accommodations. As you said, irons can certainly be requested by calling housekeeping. We hope we have the pleasure of welcoming you back.
1 respuesta de Grand Hyatt New YorkEste huésped no dejó ningún comentario.
Este huésped no dejó ningún comentario.
"New Year's Overbooked Hotel"
I was very disappointed in the hotel being overbooked when we arrived. We reserved and paid in advance for double beds but were only able to get 1 king bed. It was a good thing this was a good friend who did not mind sharing the same bed otherwise this would have been a nightmare. The hotel did comp our parking but the room was very small as we were […] told we were getting a "corner suite" ummmmm...not so much. The location was great but would think twice. Leer más
"Hyatt Hotel =Grand Central"
The hotel itself was great, but I couldn't believe that you had to pay extra for TV access AND extra for internet access. In my opinion, they are taking advantage of the customers. I don't think i would stay there again, because at a minimum the TV should be for free. In the future, I will look for a hotel with free WI-FI.
It's the perfect place to stay. I have no more words. People are friendly and the service always was immediate! I felt very good And welcomed, also the room was very stylish. Breakfast was delicious and you can choose between 6 breakfasts. The hotel's placed next to the 5th avenue and you'll get to every touris tplace in a few minutes. I like that kind […] of style. Next time I'll book the same hotel. Leer más
"Grand Hyatt In New York"
We stayed end of November 2011- its walking distance to most of NYC's interesting sites such as Times Square, Rockefeller Center, Broadway and many shopping malls. The breakfast included in our stay was ala carte unlike most hotels where we have buffet style. The hotel was newly renovated but the bathroom flooring looked and felt old. Security to get […] to guest floors was lax which could be improved since its in a busy area. I would still recommend it due to its great location. Leer más
"Nothing in my room"
No glasses, burned out light bulbs, non- functioning remote control. Stupid iPod player that is supposed to be a clock. No coffee pot! Are you kidding? I travel extensively and have NEVER been in a room without one. Strange!
Very comfortable and modern! Great location, would DEF. stay there again!
Thank you telling us about your positive experience at Grand Hyatt New York. We look forward to welcoming you back! Best,
1 respuesta de Grand Hyatt New York"One of the better Hyatts"
I have stayed in a number of Hyatt Hotels and this is one of the best. It is well located (ie close to everything without being too close to the madness of Times Square) and after the recent refurbishment is very modern and comfortable. The Hyatt Club is definately worth considering. It is modern has great food and free wifi. The only negative we found […] was that some of the concierge staff were a bit ubrupt (but that could just be New Yorkers!) ... but gernerally all other staff were very helpful and pleasant to deal with. Well worh being on the short-list of hotels to consider in NY. Leer más
"Nice hotel"
I would definitely recommend this hotel to others!!
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"HATE IT"
DO NOT STAY HERE! specially on holidays or weekends. awful service, rude staff, too many people! I stayed 3 nights and it got worse by the day...
"Great Decor"
The recent rehabilitation of the hotel is just beautiful. Our room had great flow and the decor was warm and modern. There was able space in the room, not just the walkway around the bed as with most NYC rooms. The amenities in the hotel were great. The location, at Grand Central, made this hotel close to everything via walking or the subway. I will […] definitely come here again. Leer más
"Centrally located"
I wouldn't stay anywhere else in NYC. Accessibility is the key, here. This hotel is on top of Grand Central Station with transportation available easily to the surrounding airports, and NY and CT suburbs. There is a great food court in the station and many other upscale and food stores in the station corridors. Also the Oyster Bar and the Cipriani as […] well as the Vanderbilt Apartments make this a wonderful location. At this time of year, there is a holiday craft show with top quality items...yes, in the station hallways. Leer más
Este huésped no dejó ningún comentario.
"Expensive and not what was promised"
Upon check-in we were told that the non-smoking room we requested, and called to confirm the night before, was not available. We were told we would either have to (a) stay in a smoking room, or (b) stay in a non-smoking room with one king bed where 3 people would need to sleep in one bed and 1 could sleep on a rollaway. This was not acceptable to us […] so the Hyatt put us in a king non-smoking room and comped us a second room. While this was a great solution, the bathroom in one of the rooms was clearly not cleaned. Hair on the shower wall, hair and toothpaste stuck on sink area. Not a good first impression. We were then told the next day we would be moving to one non-smoking room with two doubles as was initially booked. So, after moving again we told the hotel about the dirty room and the cleaning lady who knocked on our door 4 times in 15 minutes wanting to clean the room. When we told her we were not ready (hours prior to check-out), she didn't care. She opened our door and entered our room. This again was completely unacceptable. The hotel then said they would comp our breakfasts for our entire stay. This was generous considering that buying breakfast at the Hyatt will cost you a small fortune. $19 for a small stack of pancakes and $6 for a cup of coffee! The Hyatt did try to make all of their wrongs right with us. When we finally got moved to our new room, one of the members of my family cut his arm on a piece of metal sticking out of the desk chair. With a bloody arm needing first aid, we asked the maintenance people to replace the chair and provide bandages. The next morning, we woke up to a shower that produced no hot water at all. Again, maintenance was at our door working on that issue off and on throughout the day. If it wasn't for Veronica at the Hyatt, we would have checked out given all these problems. She apologized profusely, explained the problem with the union housekeeping staff and how rude they were, and tried very hard to make all of these problem Leer más
"Worst bathroom EVER"
Regular king room. Nice bed, sofa, etc. Bathroom was tiny. Clearance between toilet and commode was less than 3 inches. Leg hit the commode. Toilet paper holder was in the commode. In a hole. When you roll the TP the paper goes inside the commode. Tiny sink. Nice fixtures. Tub was tiny and cheap. Lighting was controlled by touch switches that were […] overly sensitive. Only good thing was a comfortable bed in a dark room. Leer más
"Very nice hotel to stay in NYC!"
I love this hotel! Very convenience to everywhere, and worth it with the amount of money I paid. I love the bathroom because it's not shower tub, but it's glass door. Definitely I will stay at this hotel again if I come to NYC again!
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"Great Rooms!"
My room was great! Newly remodeled and very spacious! Great location. Very impressed.
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