Hyatt Regency Cancun

This service at this hotel was outstanding! Everyone was extremely friendly and accommodating. Rooms were nicely decorated, although the beds were a little too firm for our taste. Overall, a nice place to stay for the price we paid.

The hotel didn't provide any water, coffee, and charged me 50 US for 2 cans of coke from the minibar.... The area is very expensive, i can spend less in New York for a bottle of water. If you like people in your room whether you like it or not, this is the place to go.

This was a great hotel. It is located immediately next to the very expensive Dreams resort and several other nice hotels. It is within easy walking distance of several good restaurants and shopping areas. The hotel itself has limited facilities, perhaps because it was the slow season. The main restaurant was not open for dinner and the hotel deli was […] closed. The gift shop does not sell drinks, so one must either use the minibar, go to the restaurant or go to the convenience store across the street to get something to drink. The restaurant does serve a very good breakfast, which is included in the price. The rooms are very nice with flat screen TV's. Each room does appear to have a thermostat, but it seemed to have limited usefulness, as we were not able to get the room to cool to below 75. This is fine for day time, but at night it was a little uncomfortable. Computers are available for access to the Internet in the Business Center for a charge. The staff is nice and accommodating. Leer más

Great choice in a very convenient location. If I must say something that needs improvement, I would say that it needs easier access to the beach, and I would have loved it if the beach beds would have had the mattresses. Oh, and also if water bottles were sold at a cheaper price, $80 pesos is too much for water. The hotel next door has their bottles […] at half the price... Leer más

We found the staff, particularly the cafe people very friendly and efficient. So too were the desk staff. Our problem was with the maid service. Our room would not be cleaned until 4 or 5 in the afternoon. Often they did not give us sufficient towels nor did they replenish the soap or shampoo. The room also could have been cleaned more thoroughly.

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This hotel was a shock! For what I was paying I didn't expect much. This hotel is beautiful! It's very modern and the pool area is awesome!!! ALL the hotel staff was friendly and it's location can SERIOUSLY not be beat in Cancun!!! I know it sounds like I own the place or something, but it's true. It's really a great hotel. I hope your stay was as good […] as mine!! Leer más

I was so disappointed in this Hyatt. The bathroom floor was dirty and the tub was chipped and dirty. The room was damp and muggy. With the air on it never got cool. The bed sheets smelled sour and when you ran the water in the sink, it smelled like rotten eggs. The lighting in the room was very low. If you asked 5 different staff the same question you […] would get 5 different answers. The bartenders and waiters were very friendly and pleasant. This hotel needs a makeover!! I would never have expected this from Hyatt. Leer más

I loved staying at The Hyantt Regency in Cancun. The hotel was located minutes walking distance to all the hot spots, but we had the private water view which was quiet and relaxing. The decor was instantly calming...no bright colors, just mellow tones with a zen like vibe. Jus what I was looking for. We did speak with someone that heard noise throughut […] the night, but their room was located at another side of the building. Access to the beach was a few yards next door on another property.The big disappointment was having to get up early to claim your spot on one of the sun beds. However, if you are willing to just grab a lounge chair, plenty were available. The big surprise was the wonderful breakfast buffet which is described as continental breakfast. There were Mexican dishes as well as American breakfast dishes. Wonderful fresh juices and fruit platter. This should be marketed more clearly with the accomodations with the hotel. We were pleasantly surprised that it was included in our stay! Leer más

I loved the hotel. It was very beatiful. The bellboys and conseige were very helpful, and courteous.

This is a smaller, cozier Hyatt Regency than others we have stayed in. Because of the location on the tip of land between the Pacific and Gulf of Mexico, the room views are fantastic. Good value compared with other hotels nearby. A very short walk to restaurants, clubs and shopping makes it super convenient to get around by foot. The pool and beach […] area with cabanas are great! We loved it and would stay there again. Leer más

The Hyatt Regency is on the windiest spot in Cancun. We needed sweaters the whole time we were there. No heated pool. No beach to speak of. Very modest accommodations. Scary lobby with stairs everywhere. Frightful. We left early and went to another hotel, for many many reasons.

Nära till festlivet i Cancun. Okej rum. Okej lobby, restauranger och bar.

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Localizacao EXCELENTE. Perto dos melhores restaurantes e boates! Hotel com quarto amplo e vista privilegiada!

Hotel di buona qualità situato a punta cancun a 5 minuti a piedi da ristoranti,bar e disco. L'unica cosa che ho trovato alquanto scadente é internet nella caffetteria, sia la procedura per il login che la velocità di collegamento.

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Fruen og jeg tilbrakte åtte netter i Cancun og hadde vår beste ferie! Vi landet midt på natten og sjekket inn på hotellet rundt klokken 1. Innsjekking gikk alldeles utmerket med varm og hyggelig velkomst, tross sent tidspunkt. Da vi kom opp på rommet la vi merke til at rommet ikke var i 100 %. Morgenen fikk vi en hyggelig beklagelse fra hotellet og […] fikk byttet hotellrom og ble oppgradert til rom med havutsikt som "et plaster på såret". Betjening er helt fantastiske - vennlige, hjelpsomme og imøtekommende. Servicen er upåklagelig og møter du dem med et vennlig smil får du det tidobbelte tilbake. Hotellet ligger rett ved stranden og (heldigvis) litt unna strandområdet hvor det altfor mange høylytte turister. Strandområdet er rent og pent og solsengene er gratis for hotellets gjester. Vi hadde så og si samtlige lunsjer og frokoster, samt en middag på hotellets restaurant. Fantstisk mat til en ikke altfor høy pris. Da vi skulle reise og sa farvel til betjeningen, følte vi at vi resite fra våre venner! Vi anbefaler Hyatt Regency på det varmeste og er begge enige om at vi skal tilbake! Leer más

Fica perto de tudo, a noite saiamos a pe, com total seguranca, amamos...

Quarto bom, mas a agua do banheiro não cheirava bem. Muito ruim isso. A chave eletronica do quarto se desprogramava sozinha todos os 5 dias que fiquei por lá. Só gostei do preço. Acho que o hotel não mereçe as 5 estrelas que tem.

το ξρνοδοχειο ήταν παρα πολύ όμορφο και κυρίως βολικό γιτί βρίσκεται στην καρδιά της zina hotelera. η παραλία που βρίσκεται μπροστά του είναι πανέμορφη και το προσωπικό ευγενικό. θα το πρότεινα αεπιφύλακτα σε όποιον επισκεφτεί το Cancun