Sheraton Brussels Hotel

el trato con el huesped en autenticamente impresionante.... la verdad que guardo un grato recuerdo de este hotel

El hotel nos encantó por todo: situación, zona, habitaciones amplias, camas grandes y cómodas,personal muy amable, Además de que nos salió a muy buen precio con una oferta que había. Si vuelvo a Bruselas volveré al mismo hotel sin dudarlo.

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Imposible dormir a gusto. Se escucha el ruido de todas las habitaciones de alrededro, las sirenas y los coches de la calle, y eso que era un piso 15. El baño anticuado.

El hotel está fenomenal, a 10 minutos andando del centro y una boca de metro en la puerta. Nuestra habitación era enorme y el baño, aunque es un poco anticuadillo estaba muy limpio, que es lo importante. Los empleados muy amables y respecto a la ciudad nos gustó mucho, eso sí, hace mucho frío.

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SOLO QUE EL COLCHON NO ERA LO SUFICIENTEMENTE COMODO

La verdad es que fué una muy buena elección, la habitación del hotel muy amplia y las instalaciones correctas, además estaba muy bien ubicado a 5 minutos andando de la estación de tren Bruselas Nord, desde donde nos pudimos desplazar sin problemas a las ciudades de Brujas, Gante, Amberes, Malinas para visitarlas.

CUANDO LA ATENCION Y LAS INSTALACIONES SON EXCELENTES, LO UNICO QUE SE PUEDE DECIR ES QUE ESTE HOTEL SHERATON DEBE DE SERVIR DE REFERENCIA DEL NIVEL QUE DEBERIAN ALCANZAR LOS DEMAS HOTELES .

The room was HUGE, clean, and comfortable. It was in a great location and I will definitely stay there again when I go back to Brussels.

Location is great. The room was spacious, clean but dated. The concierge was always busy and didn't seem to care that much. He was supposed to bring our luggage up to our room but when his shift was over he left without saying anything. We had to ask the new concierge to bring our luggage up ourselves. The personnel at check-in and check-out also didn't […] seem very interested. A little less garlic breath would've been nice as well. We had a good deal so price-quality was alright. Also, our room was at the 20-something floor so hardly any noise. Overall, the hotel is fine as long as you don't expect friendly or interested personnel. Leer más

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Everything great, wifi internet access only in the lobby but lan cable in the room. Thats rather a big hassel.

The hotel is very nice and located about 10-15 minutes (walk) away from the centre of the town. We had a lovely room on the 24th floor with panorama view od the Brussels. Lush breakfast but slightly cold.

Good value. Large, clean rooms with a 'Green' option to forego housekeeping. Breakfast not included for us, but there's an Exki nearish by on the pedestrianised Rue Neuve where you can get a continental breakfast for €2 (except maybe not on Sundays). Otherwise not a lot of breakfast choices nearby, except for a pricey Illy attached to the hotel. We […] appreciated the hotel's proximity to the Brussels-North station, where you catch trains to Antwerp etc. The Grand Place is walking distance, so you don't feel at all isolated, even if the Sheraton isn't strictly speaking 'central'. The very near metro station, Rogier, accesses 2 quite common/useful lines. Although I'd have preferred breakfast were included, I recommend the Sheraton and would stay there again if the rates are as agreeable as they were for us over the New Year. Leer más

Super bra service. very very god service.

the hotel front desk was really terrible first they said after we already check- in already for 3 hours they said the rooms was not ours that they committed a mistake and it was for some other guest then they block the key cards for our 2 rooms. then when we went to complain why we can"t enter the room the manager instead of assisting us to get inside […] even embarassed us by trying to demand our passport which we cannot give coz they were inside our room safety deposit box. and lastly when we are checing out of the hotel we were completely shocked when they ask us to pay for the 2 rooms which we have already payed thru hoterl.com. Leer más

8 of us went to celebrate my son's 3rd birthday. The hotel is a stone's throw from restaurants, shopping centres and the main tourist attractions (Mannekinn Pis and Grand Place etc). Very easy to get to the Atomium via the subway. Would stay there again. The real problem was the casings coming off of the wall socket and the plug which our TV was plugged […] in to. We made good use of the free safe and the free internet. 15€ ride in a taxi from the Eurostar station. Staff are not the friendliest I have encountered. They speak very good English but for this calibre hotel you would expect them to be a bit more friendly and accommodating Leer más

Good location for walking or taking the tube to the centre. Some of the reception staff were rude and had no flexibility or customer service. I was travelling with children and they wanted to charge adult price for breakfast and basically said 'take it or leave it'

good location- 3 blocks away from the Brussels North station and about 1/2 mile walk to the Grand Place. The staff was courteous, and lobby was friendly with free wifi and desk top computers for use. Whie the room was quite large, the decor could certainly use some updating, as it is more 1990 decor. Otherwise, it was well worth the money.

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This is a nice, big, business-class hotel, convenient to the Gare du Nord, where the airport shuttle gets into, and with all the amenities you would expect, including (rare for a European hotel), a passable gym. Downsides are that you are not in the most exciting part of the city, though Brussels is pretty small so most bits you will want to be in can […] be reached easily on foot, by public transit or by relatively cheap cab ride, and egregiously expensive Internet and breakfast. Leer más

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We had a great time at this hotel; 2 adts & 1 9yr old booked the Club Rm & thoroughly enjoyed the Club Lounge, fitness center w/pool, & comp brkfst included. Well worth the price & location. Hotel says it is 1km from Gare Central but it is certainly further than that; had we known we would have taken a taxi rather than walked. But overall a very good […] stay; would certainly book this hotel again. Leer más

Staff was very friendly. Rooms were super clean. Everyone spoke english properly and location was great. Wonderful place to stay!!!

The hotel is centrally located, which makes it easy to get to shops, trams or train stations.

A very nice hotel. Comfortable and quiet. Our bathroom was a bit tired, but I am sure the more expensive rooms are fine.

American "style" large rooms and beds. I found the hallways a bit run down. Rugs in particular appeared stained and dirty, including the one in the room. Fitness center and pool are very nice but a bit of a trip to go there as I was on the 9th floor and it was up on the 30th.

I enjoyed staying in this hotel. Close to Grand Place and city tour bus. The hotel was very clean and the staff were very friendly and helpful. Two negatives were the prices for the mini bar and there were never enough towels which were too small anyhow would have loved bath sheets. The pool was very nice but a litle quiet.although I used it every day. The […] Boston Grill and Brussels grills next door were lovely for food. Check in and check out were very quick and easy although we were asked for a 250 euro deposit for any extras we may have had to be returned when we left but we knew nothing about this and did not have that kind of extra money so we were told we could pay for anything as we went along. there was free internet for guests. I would definitely stay in this hotel again, great value for money. Leer más

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Great room + friendly staff. We got a great deal, but I gathered most of the patrons were high end consumers. One small niggle was the swimming pool, its not heated, and it was when we tried it very dirty. I mentioned it to the staff the next day and they were very surprised, and assured me it was not normally the case as the pool is cleaned regularly […] etc, so I'd be inclined to give them the benefit of the doubt, especially as the changing rooms and the gym in general was spotless. Location: Garde de Nord is about 5 minutes walk away. From there you can go north or south around the country and the city, but the metro almost infront of the hotel is sufficent. Dont go on the sightseeing buses unless you are really into the hop-on hop off again - they sell tickets from they but they are expesive, anywhere from 10-20 euros per person. The normal metro is fine. It is a bit of a walk though - so use the metro! :) There is also a pier nearby and if you go during the end of July , you will happen on an artificial beach - which is very nice to stumble on - though closes really early. The grill restaurant next to the hotel is very expensive in my opinion, there are better ones dotted around the city again, in my opinion;) Hope that helps someone ;) Leer más

beautiful hotel. Swimming pool was extremely cold. Rooms very comfortable. Staff very helpful. cost of items in the bar was very expensive.

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My family and I stayed at the Sheraton in Brussels for a weekend. The staff were all more than helpful and spoke English fluently (which is a plus if you've been throughout the rest of Europe). The best thing was the location. It has many good restaurants in direct vicinity of the front door. The tour bus company has a stop right out front and it's […] on the main street through the middle of town so (i believe) it's fairly safe. Plus, it's walking distance (about half a mile) to the Grand Palace and other attractions and a short bus ride to atomium and mini europe. Leer más

This hotel was extremely well maintained and clean. The room was a standard and had a king size bed, sitting area, and flat screen tv. It was 3x the size of the "typical" hotel room. It is in the perfect location if you are there for business or if you want a quieter hotel while on vacation. It is about 0.7 miles from the town center where all the action, […] pubs, and touristy things are. The walk is easy though. The only reason not to stay here is if you are pub crawling and plan to not be able to stand at the end of the night. Leer más

This was a very decent hotel—the staff was helpful and friendly, the room was clean and comfortable without being fancy, and the location was acceptable. You had to walk a bit to get to the more crowded, tourist-y areas, but the walk is only about 10 minutes. The hotel is also a 5-10 minute walk from the Brussels Noord station, which is a major plu […] s. Leer más

Hotel stay was ok. Room was big but got warm both nights and we could not turn the temperature low enough. Pool wasnt too pleasant - decor/condition could be better as they have maintained the reception. Water was also cold. Location was good - right next to Rogier and 10 mins walk to grand place. Food bit expensive but found a supermarket round the […] corner. Asked the hotel for empty plates - they charged 3 euros for that... Overall, not bad a stay, but not great either.... Was ok. Leer más

Excelent hotel with a very reasonable price. We enjoyed staying at this hotel.

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excellent hotel for location and value for money. Will stay again

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Family of three stayed for two nights - enjoyed the city and coming back to a comfortable room to rest our weary feet and nap before heading out again. Center of Grand Place is about 15 minute walk - plenty of shopping and restaurants within 5 minutes. Pros: Great location to both the old town and public trans Comfortable bedding Quiet at night (construction […] next door during day) Nice gym and pool Cons: Traffic congestion - have to lap block to get to parking Parking starts at 14.50 Euro per day Leer más

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If you want to be within walking distance of most everything or right off the Rogier metro stop - this is the perfect hotel. Clean, comfortable, and close to the Gros Markt, this hotel has all the comforts of home in the heart of Europe. If you are tired and wish to eat near the hotel, the Brussels Grill next door is wonderful and has a great beer selection […] and daily lunch specials. I highly recommend the Sheraton, which was appropriately priced for the amenities. Leer más

convenient to train station- easy to get here from the ariport. location is fantastic as it is walking distance to all the main attractions fantastic value for money and really enjoyed my stay there. The only fault is that it is slightly noisy during the night. the staff at the hotel are very helpful.

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it's very clean an staffs are also very kind. City center will be take 10min by walk from this hotel. good hotel..