The Westin Cincinnati

Would like firmer or fluffier pillows. Otherwise a wonderful location and very nice hotel. Wonderful shower.

The Westin was perfect! Quiet rooms, comfortable beds, great views, awesome shower. I recommend it!

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Very clean, staff was very friendly in a great location downtown. Would recommend to anyone great stay!

One of the best hotel expieriences ever. The staff was friendly and accomadating. The location was perfect too.

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We could not have been more pleased with our recent stay. Upon reservations we mentioned that it was our anniversary and if it was possible, we would love a room with a view. They not only upgraded us, the management also sent up a bottle of champagne and strawberries. Everyone was so courteous from the front desk to valet; a highly appreciated experience. […] Plenty of restaurants nearby along with shopping and entertainment. We can wait to return. Leer más

We were only there for 5 hours but it was very nice. I wish we could have spent more time there.

The location was great. Walls were thin as you could hear neighbors when talking in a normal voice. Bed needed new mattress. Staff was great. The wifi and internet was charging 9.99 per day. That was truly outrageous!

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It's in the heart of downtown so we were able to walk to lots of great places. Parking wasn't too bad either for keeping your car downtown overnight. Rooms were clean and comfy and the pool/hot tub were fun with some cool views!

From the moment we checked in we were treated with incredible respect and the service did everything they could to make sure we were satisfied. We checked in early and checked out late with no problems. Our room had an amazing view of fountain square and the bed was very comfortable. Loved this hotel.

The hotel's location and the view from the the room of fountain Square could not have been more perfect. This is why I chose to pay such a premium price. However, the hotel is too big and impersonal. We had to stand in a line of one to check in while there were 3 people behind the counter and I already paind for my room. We made the mistake of giving […] our 2 bags to the bellhop service. I had to call the front desk to get them delivered so that we could leave our room and enjoy the fest, the whole reason we stayed there. My guest loved the room, but we agreed that we would not stay there again. There far too many really nice places for about 1/2 to 2/3s the cost within easy walking distance. Leer más

We stayed at the Westin when we went to Cincinnati to see a Reds game vs the Washington Nationals. This is the closest hotel to the ballpark (Great American Park). We walked instead of driving and it was a very short walk. The hotel was very nice, but the elevators were a ridiculously long wait (sometimes up to 30 min). The problem with them is every […] elevator passenger has to insert their room key into the button panel before pushing the button to have the elevator stop at their floor. People could not figure out how to use it, so there were big backups at the elevator, and there are basically no stairs to use (the hotel has them almost hidden as they apparently dont want customers to use them). Overall though a nice hotel. Leer más

Nice hotel, with great staff at front desk. Large rooms. Good place for breakfast downstairs. Not many restaurants in the area however. Convenient to Reds ballpark.

Needed a frig but none available - had old bar - need to replace with frig.

the best thing about this hotel was that i went to a reds/braves game and the braves actaully stay at this hotel. it was cool just seeing them all hang out in the lobby and walking around. it is placed well and is close to most everything. bad thing is that you have to pay $15 a night to park or $5 every 8 hrs. room was clean but the bathtub didn't […] want to drain. it backed up instantly and took forever to drain out. you do have a great view of the city if you are up high. overall i enjoyed my stay here and i would stay here again. but i do have to say that my room was not worth the money i paid for it. Leer más

Room great - bed very comfortable. Bathroom small. Noise level from concert in the Fountain area was a little too loud.

Close to museums, and Fountain Square plus restaurants. Comfortable and convenient. It could use a few more elevators, as one was down during our visit.

Nice but needs new carpet.

Our room had a wonderful view of Fountain Square. The room was clean, the bed was perfect, everything was as it should be. Everything important about Cincinnati is nearby: great food, local favorites like Skyline Chili, the stadiums, etc. The staff were courteous and professional. I had no complaints.

Was a little disappointed with the construction going on early in the am. Not what you would want to hear on a Saturday morning. The plumbing was plugged up and made the room a bit stinky!

The hotels was nice and very centrally located. However, we picked the wrong weekend because the Taste of Cincinnati was going on. The only downside about this was the re-routed traffic and expensive valet/self parking. Overall, the room was very nice and updated. Would stay again.

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Kong room not as nice as my last stay in Dec 2010 even though this room was the same price.

Fantastic stay...great accommodations with wonderful easy access to events on Fountain Square. Looking forward to a return visit.

Very nice hotel with a superb location on the Cincinnati skywalk. The double bed rooms are small but well furnished.

GREAT LOCATION WITH VIEW OF THE FAMOUS FOUNTAIN AND RIGHT NEAR STARBUCKS...

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Great hotel. Thermometer did not work in the room so it was very hot. Nice location. Too far to walk for self parking to lobby check in.

When we arrived at 3:30 (check-in is supposed to be at 3pm), we were told that our room was not ready. An entire room full of people were told the same thing. Unfortunately, you can't even use the lobby bathroom without a room key, so we were left in no-mans-land with our baggage and no place to go. It was 5pm before we were allowed to check-in, and […] many other people were still waiting. Upon entering our room, there was a pair of children's socks left on the floor. Also, unless you pay the extra for a premium view, your view will consist of some air-conditioning units and the back of an old building. There was a mini-fridge, but it was turned off/nonfunctional and empty. The linens and towels are scratchy and rough. Despite all this,the furnishings are nice, and the location is fantastic. If it wasn't for the poor service, this hotel would be great. I would recommend parking in the public lot directly under the Westin. We parked there from Saturday at 3:30 to Sunday at 5:30 for only $20. Leer más

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Directly adjacent to Fountain Square and conveniently near the interstate, this hotel is excellent for pleasure or business stays. The price is affordable for a downtown hotel. Bed is very comfortable and staff is very friendly.

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Valet Parking isn't or you can pay each 8hrs in the deck below the hotel. Free wireless in the lobby was nice along with the refreshments. Lobby bar WAY WAY over priced. To get internet in your room is a upcharge per day. Starbucks coffee in room, 2 servings and if you want more that is extra. Quiet at night. Great view from 10th floor room. The spa […] was a little dirty, but was on the 17th floor pretty sweet (along with workout center and pool) There was also an open shower to rinse off before and after entering the pool/spa, but no one seemed to use it (I did). Front desk was very helpful with suggesting Restaurants. The valet will catch you a cab and make sure the driver knows where he's going. Taxis in Cincinnati are hit and miss, took 3 cabs on my weekend trip and 2 were absolutely horrible but the one the hotel gave me was decent. There is an express checkout where you can drop you key cards. Super great location in the center of downtown, you can walk to anything you desire. I would stay there again but I would plan out my taxi service before hand. Leer más

We were in town for a get together and this hotel served it's purpose. They have a nice gym, pool, jacuzzi, and a cafe with excellent breakfast. They were even nice enough to help us order Pizza delivery. The staff was courteous, friendly and helpful. Rooms were super clean and comfy.

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Nice hotel in Nice area. Great restraunts close by. From there it was down hill. Took my wife for romantic weekend away, to have the made walk in on us, no nock, no nothing. She says she had wrong room, her manager says she had just cleaned and was checking it. Regardless it should have never happened. Did not make us feel good about leaving our stuff […] in the room when we went to dinner. Walls are thin and you can hear everything, (Like the maid that was mad that I called the front desk banging stuff in the room next door.) Other than this poor start, everything was good. Note: 28 dollors to valet your car, very high for the area. Leer más

This is definitely one of the more luxurious options for hotels in downtown Cincinnati. Although not 100% perfect, we definitely would stay here again. The rooms are clean, and cleanly designed, with nice big, "heavenly" beds. One note, I think I got a first-time bed-maker, as the sheets weren't properly tucked, but that was easily remedied. We arrived […] with tons of Christmas presents, and wanted to bring them up to the room for safety, which proved no problem for the door guys and the bellhop. Convenient (although possibly not the cheapest) parking directly under the hotel. Nice breakfast cafe on the first floor. Room service came really quickly and pleasantly...and no hiccups/delays on Christmas day. We could hear a little noise from the hallway and next door, but nothing majorly disruptive. Great city view from the 13th floor. Super easy express checkout. Overall, very nice. Leer más

Pros: Best Location in downtown Cincin Close parking garages if you want to self park Great views in the rooms if your on the fountain view side Clean, newly renovated rooms with flat screen TVs Pool and gym on top floor Cons: $28 for valet Pay for Internet Beds are not so "heavenly" but suffice The "heavenly shower" is a joke. It's just a shower head […] with two spouts that lowers the pressure of the shower when used. All in all it's a great place to stay. Just expect to pay for anything extra. No freebies here. Leer más

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It took the check-in agent several minutes to acknowledge my presence at the lobby and tell me that she would be with me shortly. I did not mind waiting, but for pete's sake, acknowledge the customer immediately so that he/she doesn't feel ignored. Agent also told me that I booked the reservation on Expedia (I corrected her). Once in room, overall, […] well-kept room except when I opened the refrigerator (former mini-fridge for cocktails and snacks). Instead, there was a former guest's leftovers which apparently sat there for a while, needless to say, not the most pleasing smell. Obviously, the housekeepers never checked every inch of the room when cleaning. Otherwise, the stay was fine and checkout was quick (by a different person who acknowledged me quickly). Leer más

Picture perfect overlooking Fountain Square downtown Cincy. All staff were extremely friendly and service oriented. Would recommend to anyone who wants to stay in downtown Cincinnati.

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The room was very comfortable and clean. Great location -directly on Fountain Square and close to Newport. Across the street from Carew Tower with observation deck. Carriage ride outside the front door. Cheap parking directly under the hotel with elevator that leads almost directly to the hotel lobby. Great stay. I would recommend this location and […] will stay again when in Cincinnati. Leer más

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Very nice hotel, as you would expect a Westin to be. The room was HUGE and very comfortable. The view was terrible (alley and what looked to be an abandoned building). ABSOLUTELY NO PARKING except street parking or very expensive valet parking.

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